The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Zobacz więcej
Reakcja na opinię
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Zobacz więcej
Reakcja na opinię
Only in the store for about half hour as I knew what sofa and configuration I wanted. It was just a matter of sitting in the sofa and confirming the order, which was done professionally. Easy experien... Zobacz więcej
The customer service was excellent- Sunny the member of staff who looked after us was brilliant . The level of attention and professionalism was off the scale! we were offered coffee, he explained eve... Zobacz więcej
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę

The Linkway, Unit 15b, BL6 6JA, Bolton, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was please with the service I received.
Jake, I think his name was who dealt with my order, was a credit to the store.
Great customer service.

Odpowiedź od DFS Furniture - Bolton
Great experience as soon as I entered the store. Had a look around initially and when I returned after thinking through my purchase, the transaction was seamless & top notch customer service provided the whole way through.
Thanks to Darran for his help processing the transaction & to the lady who initially came over to help (think her name was Wadar..sorry if that’s incorrect but Darran will know who I mean!)
Didn’t feel like a pressured sales pitch at all & considering how indecisive I was being, they didn’t make me feel like an inconvenience at any point! Will highly recommended your store & your staff that are a credit to this company

Odpowiedź od DFS Furniture - Bolton
Fabulous service. And Dave was excellent and looked after us brilliantly

Odpowiedź od DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton
Dave was very professional welcomed us in and offered refreshments, explained in detail about the suites we were about to order and the time line and what to expect from the purchase

Odpowiedź od DFS Furniture - Bolton
Didn't chase me around the shop like most other sofa companies - very relaxed and great information shared on all items purchased.

Odpowiedź od DFS Furniture - Bolton
Great customer service and easy finance set up.

Odpowiedź od DFS Furniture - Bolton
Felt very with the young man called jack he explaned evry thing in detail what good exsperince alexander kennedy

Odpowiedź od DFS Furniture - Bolton
Liked the sofa but too long spent trying to get me to spend £250 on 5 year cover.I agreed but laboured points too much. Disappointing dfs!

Odpowiedź od DFS Furniture - Bolton
Great service from Shannon today really helpful in finding the right sofa for us and really easy process.
Thank you

Odpowiedź od DFS Furniture - Bolton
Dave was brilliant on two visits I had to the store. Completely no pressure, really informative and honest!

Odpowiedź od DFS Furniture - Bolton
Visited the Bolton DFS store and was left alone to wander and try the sofas on offer. Yes staff did speak to us but were not pushy and once we had made our choice we then spoke with Clair who was most helpful and explained the process and time frame for our delivery. Only one slight worry was when we received our order notification via email and it only showed one of the two colours that our sofa was being made in. A quick call to the customer services and it was found to be right. The system can’t put two colours in but it was on our order. So yes very happy so far and now waiting for our new sofas to arrive.

Odpowiedź od DFS Furniture - Bolton
The salesman was excellent, he talked us through the stages. He gave some very constructive advice which helped us decide on what we needed and how it would fit into the front room. We were very impressed with his knowledge. He was very friendly and it was a very good experience.

Odpowiedź od DFS Furniture - Bolton
Been looking for a sofa for sometime and had my eye on one from DFS spoke to Soni who help me finalise the sofa. Great advice and customer service 10/10 thank you

Odpowiedź od DFS Furniture - Bolton
Adam Smith was very helpful. He answered all my questions, he gave lots of information and advice. He wasn't pushy and gave me time to think about my purchase. The shop was busy but still delivered excellent customer service.

Odpowiedź od DFS Furniture - Bolton
SUNI made a pleasurable experience buying a sofa and recliner chair. Suni assisted us with everything we wanted including Gliders and sofacare. Such a welcoming gentleman.

Odpowiedź od DFS Furniture - Bolton
Good customer service from the member of staff who completed the sale

Odpowiedź od DFS Furniture - Bolton
Staff were lovely, cheerful and accommodating. Everything was simple and easy!

Odpowiedź od DFS Furniture - Bolton
The customer service we received from Ben today was exceptional. He made buying our first sofa an easy experience, simplifying customisation such as colours/ materials. Would highly recommend asking for Ben if visiting middlebrook dfs. Amazing service.

Odpowiedź od DFS Furniture - Bolton
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.