DFS Furniture - Bolton Recenzje 

8257
Wynik TrustScore: 5 na 5

4,9

The Linkway, Unit 15b, BL6 6JA Bolton, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Only in the store for about half hour as I knew what sofa and configuration I wanted. It was just a matter of sitting in the sofa and confirming the order, which was done professionally. Easy experien... Zobacz więcej

Oceniono na 5 z 5

The customer service was excellent- Sunny the member of staff who looked after us was brilliant . The level of attention and professionalism was off the scale! we were offered coffee, he explained eve... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • The Linkway, Unit 15b, BL6 6JA, Bolton, Zjednoczone Królestwo

  • 0333 999 9736

4,9

Doskonała

Wynik TrustScore: 5 na 5

8 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(8257)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 98 950

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I was please with the service I…

I was please with the service I received.
Jake, I think his name was who dealt with my order, was a credit to the store.
Great customer service.

10 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Great experience as soon as I entered…

Great experience as soon as I entered the store. Had a look around initially and when I returned after thinking through my purchase, the transaction was seamless & top notch customer service provided the whole way through.
Thanks to Darran for his help processing the transaction & to the lady who initially came over to help (think her name was Wadar..sorry if that’s incorrect but Darran will know who I mean!)
Didn’t feel like a pressured sales pitch at all & considering how indecisive I was being, they didn’t make me feel like an inconvenience at any point! Will highly recommended your store & your staff that are a credit to this company

9 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Fabulous service

Fabulous service. And Dave was excellent and looked after us brilliantly

10 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Professional

Professional, friendly and efficient service.

10 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Dave was very professional welcomed us…

Dave was very professional welcomed us in and offered refreshments, explained in detail about the suites we were about to order and the time line and what to expect from the purchase

10 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Didn't chase me around the shop like…

Didn't chase me around the shop like most other sofa companies - very relaxed and great information shared on all items purchased.

9 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Felt very with the young man called…

Felt very with the young man called jack he explaned evry thing in detail what good exsperince alexander kennedy

9 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 4 z 5

Liked the sofa but too long spent…

Liked the sofa but too long spent trying to get me to spend £250 on 5 year cover.I agreed but laboured points too much. Disappointing dfs!

9 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thank you for sharing your positive review with us.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Great service from Shannon today really…

Great service from Shannon today really helpful in finding the right sofa for us and really easy process.
Thank you

9 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Dave was brilliant on two visits I had…

Dave was brilliant on two visits I had to the store. Completely no pressure, really informative and honest!

9 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Purchasing a sofa from DFS Bolton

Visited the Bolton DFS store and was left alone to wander and try the sofas on offer. Yes staff did speak to us but were not pushy and once we had made our choice we then spoke with Clair who was most helpful and explained the process and time frame for our delivery. Only one slight worry was when we received our order notification via email and it only showed one of the two colours that our sofa was being made in. A quick call to the customer services and it was found to be right. The system can’t put two colours in but it was on our order. So yes very happy so far and now waiting for our new sofas to arrive.

8 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Oceniono na 5 z 5

The salesman was excellent

The salesman was excellent, he talked us through the stages. He gave some very constructive advice which helped us decide on what we needed and how it would fit into the front room. We were very impressed with his knowledge. He was very friendly and it was a very good experience.

7 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Been looking for a sofa for sometime…

Been looking for a sofa for sometime and had my eye on one from DFS spoke to Soni who help me finalise the sofa. Great advice and customer service 10/10 thank you

8 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Adam Smith was very helpful

Adam Smith was very helpful. He answered all my questions, he gave lots of information and advice. He wasn't pushy and gave me time to think about my purchase. The shop was busy but still delivered excellent customer service.

8 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

SUNI made a pleasurable experience …

SUNI made a pleasurable experience buying a sofa and recliner chair. Suni assisted us with everything we wanted including Gliders and sofacare. Such a welcoming gentleman.

8 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Fab service

8 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Oceniono na 5 z 5

Good customer service from the member…

Good customer service from the member of staff who completed the sale

8 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Staff were lovely

Staff were lovely, cheerful and accommodating. Everything was simple and easy!

7 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

The customer service we received from…

The customer service we received from Ben today was exceptional. He made buying our first sofa an easy experience, simplifying customisation such as colours/ materials. Would highly recommend asking for Ben if visiting middlebrook dfs. Amazing service.

7 sierpnia 2026
Logo DFS Furniture - Bolton

Odpowiedź od DFS Furniture - Bolton

Hello Matthew,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ben.

Kind regards,

Lia
DFS Customer Support

Doświadczenie Trustpilot

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