DFS Furniture - Birstall Recenzje 

8111
Wynik TrustScore: 5 na 5

4,9

9-10 Gelderd Road, Birstall RetailPark, WF179DT Leeds, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We called at the Birstall store today and ordered our new sofa. The showroom was well displayed, flour sales person Dan was really informative, he took time to talk us through fabrics and configuratio... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic service, we visited during the store being renovated but the store was clean and set out really nice. I personally prefer the new store look compared to the previous layout it feels homely.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The salesman serving us did a great job, was very helpful and personable. We ordered a brompton ted baker sofa and asked for the footstool to be different to the options available, and he made that ha... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • 9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Zjednoczone Królestwo

  • 0333 999 9807

4,9

Doskonała

Wynik TrustScore: 5 na 5

8 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(8111)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 100 800

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Polite service and excellently…

Polite service and excellently demonstrated the product. Brilliantly explained our options and financial options.

8 lipca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Very friendly and helpful

Very friendly and helpful, not overwhelming in anyway at all.
10/10 thank you Sunny

5 lipca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 3 z 5

Not having the best experience with DFS…

Not having the best experience with DFS the purchase went fine sofa arrived yesterday and it was unable to fit through the door so back it went .
Tried to ring to speak to someone at DFS was redirected to another number who refused to give me store number
Saying it could take up 72 hrs for someone to call me and I just have to wait .
Im presently with out any seating and no idea when I can reorder
Seems to me DFS are very accommodating when you purchase after wards not so much
Disappointed with this

6 lipca 2026
Opinia niezależna
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Good morning Ann,

Thank you for taking the time to share your review with us, we are really sorry to hear that your delivery was unable to be completed and do appreciate the urgency required on this. Your concerns have been raised with the ordering branch who will be in contact as soon as possible to discuss the options available.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Staff friendly and welcome

Staff friendly and welcome, good customer service

6 lipca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Very easy and straightforward shopping…

Very easy and straightforward shopping experience. The customer service was second to none with the staff being very knowledgeable on the products they sell.

6 lipca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Oceniono na 4 z 5

Lovely sofas not impressed with the delivery drivers …

Lovely sofas 10/10 but not impressed with delivery drivers who thought it was acceptable to stand my sofas up then let them fall in the van they crashed down onto the van floor they I was watching all this unfold , I confronted the drivers which left me worrying about the damage to the frame , I contacted the delivery company but still yet to hear from them to be honest I don’t think I will

15 maja 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Hello,

Thank you for sharing your feedback with us, we are so sorry to hear of your delivery experience. If there are any concerns at all with your furniture please do report this to us on 0333 9999 777.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Nicola was amazing!

Recently ordered our Sofa for our first home - Nicola looked after us in store and was absolutely amazing. We were undecided between this one and one from another store and she didn’t pressure us at all as she knew it was a big purchase. In the end we fell in love Alani sofa. Nicola talked us through everything making sure we got the correct spec and colour. Would definitely recommend speaking with her. We can’t wait for the sofa to arrive! Thank you Nicola!

28 czerwca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Nicola met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

Quick and easy transaction.

Quick and easy transaction.

5 lipca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

We purchased 2x2 seater sofas.The sales…

We purchased 2x2 seater sofas.The sales person was very professional and answered all our questions. He gave us some good advise and didn't rush us with our purchase. Can't wait for our sofas to arrive. Thank you

3 lipca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Pleasant and easy to order experience.

Furniture displays look good. Helpful friendly staff.
Found exactly what we wanted and no sales pressure.
Nicola explained everything we wanted to know and as we had other shops to visit to compare suites she said she would telephone the next day to see if we had seen anything else or would like to place an order on the suite we were interested in which we were and ordered over the phone. Very pleasant and easy to order experience.

3 lipca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Hello Toni,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great staff very helpful

Great staff very helpful

2 lipca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Oceniono na 5 z 5

Brilliant service from Daniel Baber

Brilliant service from Daniel Baber. Very polite and explained everything to us. Cannot thank him enough.

30 czerwca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

My experience was really good

My experience was really good, I was served by a lovely lady with a friendly smile and I felt really comfortable around her. She did her very best to help and support with my purchase order. She made things easy as she helped us choose the best product.

29 czerwca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Oceniono na 5 z 5

Quick and not hassled

Great staff explained everything and friendly

28 czerwca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 4 z 5

Sonny that dealt with the sale was…

Sonny that dealt with the sale was great , he introduced himself then left us to look round the store , then he came over when we had chosen a sofa . He was well mannered and polite as well as explaining everything we needed to know.

28 czerwca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Hello Debs,

Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great experience

Friendly staff welcomed us when we entered the store .The staff member was extremely helpful and knowledgeable. He explained the options we had and different fabrics, protections and aftercare.
He also explained the different finance on offer and when applied for and accepted he explained what to do next.
Overall a pleasant experience and would like to thank him for his friendly manner and help.

28 czerwca 2026
Logo DFS Furniture - Birstall

Odpowiedź od DFS Furniture - Birstall

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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