Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We called at the Birstall store today and ordered our new sofa. The showroom was well displayed, flour sales person Dan was really informative, he took time to talk us through fabrics and configuratio... Zobacz więcej
Reakcja na opinię
The salesman serving us did a great job, was very helpful and personable. We ordered a brompton ted baker sofa and asked for the footstool to be different to the options available, and he made that ha... Zobacz więcej
Reakcja na opinię
Was served by Ron who spent a lot of time with me but that wasn’t a problem. He explained all the sofas to me and really knew his stuff I didn’t feel pressured to buy at all and he was a very help... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Zjednoczone Królestwo
- 0333 999 9807
4,9
Doskonała
8 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service …
The young girl that served me was very good and precise. She had excellent customer service skills. A credit to the company
16 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Daniel was great really helped and very…
Daniel was great really helped and very accommodating
9 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service
Great service, no hassle and very friendly with good product knowledge.
15 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
On line order
On line order but was great service to use, went in store a few weeks prior and the service in store was great also no pressure at all very friendly staff
9 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello Steve,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Have a look round before u decide what u like
The staff was really helpful and not on your case just let u go to them when u needed help.
15 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
It was a really nice and smooth…
It was a really nice and smooth experience, visited the store - wasn’t pressured, approached by a helpful member of staff and talked through options. Really good experience.
15 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great Experience
Caitlin was brilliant, approached when we needed help but not too in your face, answered our questions and made the whole process very enjoyable
15 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ana was excellent
Ana was excellent, really honest and thorough and we found exactly what we were looking for
13 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Caitlin was friendly but not pushy
Caitlin was friendly but not pushy, knowledgable, flexible - answering all our questions.
14 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello Zachary,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ana made me feel really comfortable and…
Ana made me feel really comfortable and explained everything in detail to make sure I understood everything about the product and your services. Will definitely be recommending to my friends and family.
14 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello Georgia,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ana.
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent customer service
Excellent customer service relaxed atmosphere Craig was so helpful and professional easiest sofa and rug purchase an enjoyable experience experience
9 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Loved being properly guided into…
Loved being properly guided into getting the sofa that I desire.Ronny was very patient as well
8 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Ana was amazing!
Ana was great.
No hard sell and seemed to know exactly what we wanted and gave good suggestions and advice
The whole process was quick and easy
8 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good service
Good service, quick, simple and efficient. All information provided- honest, personable and professional.
8 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady that helped us was fantastic…
The lady that helped us was fantastic and pretty much got a sale out of us when we’re planning on just looking
7 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello Richard,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Purchase of a sofa bed and chair
Sonny was extremely helpful with guiding us to get the right sofa bed and chair needed for our small snug. We were unsure of the colours and Sonny was able to assist us at every point with this. We are very happy with our purchase of the Orka - Large deluxe sofabed on Mocha and Somerford swivel chair in Bark. Sonny was great at explaining the extra sofacare and the benefits of these. Thank you Sonny for all your help!
7 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The sales representative was amazing
The sales representative was amazing. Explained everything we needed to know. Made us feel comfortable and at ease.
7 sierpnia 2026
Odpowiedź od DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.