The salesman Amjad was really amazing, listened to what I wanted & explained the item purchased & others sofas I was considering & in the end chose what I wanted with Amjads help. Also the manager L... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The salesman Amjad was really amazing, listened to what I wanted & explained the item purchased & others sofas I was considering & in the end chose what I wanted with Amjads help. Also the manager L... Zobacz więcej
Reakcja na opinię
Sandra at the Highgate, Birmingham branch was very thorough and courteous. She was patient while we made our decisions and explained the purchase procedure clearly. She did not pressurise us at any st... Zobacz więcej
Reakcja na opinię
Unfortunately we forgot the name of the gentleman who helped us today. However he was very helpful with looking for the right sofa with our preference of colour, fabric feel and style of sofa. We walk... Zobacz więcej
Reakcja na opinię
We were served by Imran, lovely young man, very polite and friendly, gave us loads of options to choose which helped me to make my mind up with ease, he even stayed back because we were feeding our ba... Zobacz więcej
Reakcja na opinię
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę

John Kempe Way, B12 0HU, Birmingham, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od DFS Furniture - Birmingham
Hi I had a great experience, staff were so pleasant and helpful. They approached me a few times asking if I needed help.Would recommend to friends

Odpowiedź od DFS Furniture - Birmingham
Imran was excellent, very helpful, knowledgeable, and very patient with us while we made our decision.!

Odpowiedź od DFS Furniture - Birmingham
This is our third purchase in 20 years from this DFS branch. Just like previous experiences, the staff were knowledgeable, efficient and genuinely look after you.

Odpowiedź od DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham
Visited DFS Birmingham today , looked after by Kev.
No pressure sales , left to browse .
My 9 year old picked out a perfect pair of sofa’s .
Everything was done professionally & easily .
Thank you

Odpowiedź od DFS Furniture - Birmingham
Your coworkers were very helpful and kind to us they gave us grate options and told us their opinion on which sofa was best.

Odpowiedź od DFS Furniture - Birmingham
Jimmy was brilliant from start to finish—super helpful, not pushy at all, and made the whole process quick and easy. Highly recommend asking for him!

Odpowiedź od DFS Furniture - Birmingham
Great service today at the Camp hill Middleway store Birmingham- I didn’t get the guys name sadly but excellent service
Not pushy for sale but helpful and answered all our questions brilliantly
We have ordered our sofas
Order 45ZQR6274 really excited
Definitely recommend
Thank you

Odpowiedź od DFS Furniture - Birmingham
We had a great experience with Jimmy at DFS Birmingham. We visited DFS as a friend of ours bought from DFS and we loved the sofa. Jimmy was patient and explained the difference between the models. We went back another day to finally buy the sofa and the staff was gracious to stay another 20 min post closure time to wrap things up. The other staff at DFS Birmingham were quite friendly as well.

Odpowiedź od DFS Furniture - Birmingham
Had a really lovely experience. We were welcomed at the door which we didnt get in other places, but were given time to explore on our own and consider our options. We had a good level of engagement with the staff especially Jimmy. We were given alternative options on sofas which would be best for our home. Jimmy was very informative, clear and professional.

Odpowiedź od DFS Furniture - Birmingham
had an excellent experience with the customer service team. They were friendly, professional, and went above and beyond to help me. My questions were answered promptly. It’s refreshing to receive such outstanding service. Thank you for making me feel valued as a customer.

Odpowiedź od DFS Furniture - Birmingham
Very helpful staff member Imran.
Not pushy at all and knowledgable.

Odpowiedź od DFS Furniture - Birmingham
As soon as we walked through the door Kevin made us feel very welcome nothing was to much trouble 12/10 customer service all we can say is Kevin is a great asset to your company

Odpowiedź od DFS Furniture - Birmingham
We had a great experience thanks to Jimmy. He provided excellent customer service from start to finish, giving us honest advice without any pressure. He was incredibly patient with us, even though we spent a long time in the showroom and never made us feel rushed.
Jimmy took the time to show us around, explain the different fabric options and went through the care and maintenance instructions. His knowledge, professionalism, and friendly approach made choosing our furniture so much easier. We really appreciated all of his help and would highly recommend asking for Jimmy if you’re visiting.

Odpowiedź od DFS Furniture - Birmingham
Comfortable sale didnt feel pressured,was given good advice,sales lady was lovely and extremely polite

Odpowiedź od DFS Furniture - Birmingham
Very detailed and informative by the staff no over selling which is appreciated. Don’t life feeling pressured, and we was shown multiple options good customer service

Odpowiedź od DFS Furniture - Birmingham
The lady who served us was attentive but also gave us space to consider options. The whole process was very easy

Odpowiedź od DFS Furniture - Birmingham
As soon as i entered the store i was welcomed by Imran. He was very understanding in my requirements and answered any questions i had, even the most obvious. He explained all the different types available for my requirements.

Odpowiedź od DFS Furniture - Birmingham
staff was very helpful and looked after us very well jimmy his name 10/10

Odpowiedź od DFS Furniture - Birmingham
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.