DFS Furniture - Birmingham Recenzje 

5209
Wynik TrustScore: 5 na 5

4,9

John Kempe Way, B12 0HU Birmingham, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The salesman Amjad was really amazing, listened to what I wanted & explained the item purchased & others sofas I was considering & in the end chose what I wanted with Amjads help. Also the manager L... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sandra at the Highgate, Birmingham branch was very thorough and courteous. She was patient while we made our decisions and explained the purchase procedure clearly. She did not pressurise us at any st... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Unfortunately we forgot the name of the gentleman who helped us today. However he was very helpful with looking for the right sofa with our preference of colour, fabric feel and style of sofa. We walk... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were served by Imran, lovely young man, very polite and friendly, gave us loads of options to choose which helped me to make my mind up with ease, he even stayed back because we were feeding our ba... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • John Kempe Way, B12 0HU, Birmingham, Zjednoczone Królestwo

  • 0333 999 9782

4,9

Doskonała

Wynik TrustScore: 5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(5209)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 97 414

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

Shaun was very pleasant to deal with. He was very efficient

4 sierpnia 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Oceniono na 5 z 5

Hi I had a great experience

Hi I had a great experience, staff were so pleasant and helpful. They approached me a few times asking if I needed help.Would recommend to friends

28 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Oceniono na 5 z 5

Imran was excellent

Imran was excellent, very helpful, knowledgeable, and very patient with us while we made our decision.!

4 sierpnia 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

This is our third purchase in 20 years…

This is our third purchase in 20 years from this DFS branch. Just like previous experiences, the staff were knowledgeable, efficient and genuinely look after you.

3 sierpnia 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Oceniono na 5 z 5

Stag Very friendly

Stag Very friendly, good knowledge. Easy process buying.

2 sierpnia 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

Visited DFS Birmingham today

Visited DFS Birmingham today , looked after by Kev.
No pressure sales , left to browse .
My 9 year old picked out a perfect pair of sofa’s .
Everything was done professionally & easily .
Thank you

1 sierpnia 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Kev met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Oceniono na 5 z 5

Your coworkers were very helpful and…

Your coworkers were very helpful and kind to us they gave us grate options and told us their opinion on which sofa was best.

31 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Jimmy was brilliant from start to…

Jimmy was brilliant from start to finish—super helpful, not pushy at all, and made the whole process quick and easy. Highly recommend asking for him!

31 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Great service today at the Camp hill…

Great service today at the Camp hill Middleway store Birmingham- I didn’t get the guys name sadly but excellent service
Not pushy for sale but helpful and answered all our questions brilliantly
We have ordered our sofas
Order 45ZQR6274 really excited
Definitely recommend
Thank you

29 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Oceniono na 5 z 5

We had a great experience with Jimmy…

We had a great experience with Jimmy at DFS Birmingham. We visited DFS as a friend of ours bought from DFS and we loved the sofa. Jimmy was patient and explained the difference between the models. We went back another day to finally buy the sofa and the staff was gracious to stay another 20 min post closure time to wrap things up. The other staff at DFS Birmingham were quite friendly as well.

28 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Oceniono na 5 z 5

Had a really lovely experience

Had a really lovely experience. We were welcomed at the door which we didnt get in other places, but were given time to explore on our own and consider our options. We had a good level of engagement with the staff especially Jimmy. We were given alternative options on sofas which would be best for our home. Jimmy was very informative, clear and professional.

21 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Oceniono na 5 z 5

had an excellent experience with the…

had an excellent experience with the customer service team. They were friendly, professional, and went above and beyond to help me. My questions were answered promptly. It’s refreshing to receive such outstanding service. Thank you for making me feel valued as a customer.

28 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Oceniono na 5 z 5

Very helpful staff member Imran

Very helpful staff member Imran.
Not pushy at all and knowledgable.

28 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Fabulous customer service …

As soon as we walked through the door Kevin made us feel very welcome nothing was to much trouble 12/10 customer service all we can say is Kevin is a great asset to your company

27 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello Julie,

Thanks for your lovely feedback, we’re glad to hear Kevin met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

We had a great experience thanks to…

We had a great experience thanks to Jimmy. He provided excellent customer service from start to finish, giving us honest advice without any pressure. He was incredibly patient with us, even though we spent a long time in the showroom and never made us feel rushed.

Jimmy took the time to show us around, explain the different fabric options and went through the care and maintenance instructions. His knowledge, professionalism, and friendly approach made choosing our furniture so much easier. We really appreciated all of his help and would highly recommend asking for Jimmy if you’re visiting.

27 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello Wiam,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Comfortable sale didnt feel…

Comfortable sale didnt feel pressured,was given good advice,sales lady was lovely and extremely polite

27 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello Beverley,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 4 z 5

Very detailed and informative by the…

Very detailed and informative by the staff no over selling which is appreciated. Don’t life feeling pressured, and we was shown multiple options good customer service

20 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Hello Marlon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

The lady who served us was attentive…

The lady who served us was attentive but also gave us space to consider options. The whole process was very easy

25 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

As soon as i entered the store i was…

As soon as i entered the store i was welcomed by Imran. He was very understanding in my requirements and answered any questions i had, even the most obvious. He explained all the different types available for my requirements.

26 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Imran.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

staff was very helpful and looked after…

staff was very helpful and looked after us very well jimmy his name 10/10

25 lipca 2026
Logo DFS Furniture - Birmingham

Odpowiedź od DFS Furniture - Birmingham

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej