The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... Zobacz więcej
Lokalizacja
Zmień lokalizacjęSouth West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Zobacz więcej
Reakcja na opinię
Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... Zobacz więcej
Reakcja na opinię
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Zjednoczone Królestwo
- 0333 999 9528
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFS Furniture - Barnstaple
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The staff were very informative and…
The staff were very informative and helpful made the whole process a lot smoother.
Would 100% recommend getting a sofa from here.
3 lutego 2026
Odpowiedź od DFS Furniture - Barnstaple
Good afternoon Ryan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Nice staff.
We went to DFS the day after visiting another retailer. We were considering purchasing from the other retailer but Kezz showed us a couple of nice sofas we were torn between. She told us about the insurance and how it would be to clean with a pet dog. After invisioning both sofas in our house and mix and matching the options we came on a decision. Purchasing was easy and transparent. We walked away feeling confident with our purchase.
2 lutego 2026
Odpowiedź od DFS Furniture - Barnstaple
We're glad you enjoyed your experience. It's great to hear that you found what you were looking for and that the purchasing process was easy. We appreciate you highlighting the helpful advice you received regarding pet-friendly cleaning. Thanks for your feedback.
Kind Regards.
Vanessa
DFS Customer Support
very polite friendly staff
very polite friendly advise given relaxed atmosphere with no peer pressure plenty of options given with the chance at the end to ask any unanswered questions not covered in the sales
31 stycznia 2026
Odpowiedź od DFS Furniture - Barnstaple
We appreciate you sharing your experience! We're happy to hear that you felt relaxed and well-informed with plenty of options. Thank you for your positive feedback.
Kind Regards,
Vanessa
DFS Customer Support
The staff at the Barnstable brunch were…
The staff at the Barnstable brunch were most helpful, we knew what we wanted and they made it happen promptly. Thank you very much. Keep up the good work.
11 stycznia 2026
Odpowiedź od DFS Furniture - Barnstaple
We appreciate you taking the time to leave us a 5-star rating! We are so glad to hear that our team was helpful and efficient in providing you with what you needed.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Barnstaple
We appreciate you taking the time to leave us this great review; we are so happy to hear about your positive experience with our staff.
Kind Regards,
Vanessa
DFS Customer Support
First Class
Couldn’t recommend the Barnstaple store more, the service we received from the young gentleman was to the highest level. Will definitely return
24 stycznia 2026
Odpowiedź od DFS Furniture - Barnstaple
We're happy to hear that you had such a positive experience at our Barnstaple store. We appreciate your kind words regarding the service you received, and we look forward to your return.
Kind Regards,
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Barnstaple
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Barnstaple
Good afternoon Sharon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great experience
Ordering process made very easy by Lucia who explained everything very clearly. All questions answered. No pushy sales pitch.
28 stycznia 2026
Odpowiedź od DFS Furniture - Barnstaple
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Buying a sofa
Excellent, knowledgeable staff, James and Kieran made buying a sofa a considered but fun-filled experience. Make sure they receive generous commission. Personable, polite, confident responding to my enquiries. Lucky DFS. Great staff.
27 stycznia 2026
Odpowiedź od DFS Furniture - Barnstaple
Good Afternoon Maggie,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Barnstaple
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Wasn’t hassled by salesperson
Wasn’t hassled by salesperson. Allowed to go around store. When I needed any questions answered they clearly explained,
Tim was a great salesperson as well as his colleagues.
25 stycznia 2026
Odpowiedź od DFS Furniture - Barnstaple
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Barnstaple
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very positive shopping experience
A nice showroom with a really good mix of styles. Very friendly staff who greeted us on arrival but didn’t trouble us at all when looking round. Placed an order and everything was explained thoroughly. Looking forward to delivery day.
23 stycznia 2026
Odpowiedź od DFS Furniture - Barnstaple
Good Morning Sarah,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
No communication delay after delay…
No communication delay after delay after delay when we were promised delivery of our sofas . Dreadful company to deal with.
23 stycznia 2026
Odpowiedź od DFS Furniture - Barnstaple
We regret to hear about the delays and communication issues you experienced with your sofa delivery. We appreciate your feedback we have requested that you are contacted within the next 72 hours on this.
Kind Regards.
Vanessa
DFS Customer Support
Odpowiedź od DFS Furniture - Barnstaple
Good Afternoon David,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Simply The Best!
I rarely write reviews, however on this occasion, I feel I must. The excellent service we received from Carrie at Barnstaple DFS on the 20th January was over and above what was required of her and is a credit to DFS.
I would like to extend a huge vote of thanks to her for the care and attention she provided, she clearly knew her product well and was able to complete the transaction professionally.
20 stycznia 2026
Odpowiedź od DFS Furniture - Barnstaple
We appreciate you taking the time to leave your wonderful review. We're happy to hear that you found the service excellent and the transaction professional. It's great to know you enjoyed your experience.
Kind Regards,
Vanessa
DFS Customer Support
Great customer service very good coffee…
Great customer service very good coffee and a real nice experience from start to finish. Not pushy trying to get you to add extras just very pleasant and professional
21 stycznia 2026
Odpowiedź od DFS Furniture - Barnstaple
We appreciate you taking the time to leave us such a fantastic review! We are happy to hear that you had a pleasant and professional experience with our service.
Kind Regards,
Vanessa
DFS Customer Support
A bed & 2 sofas + accessories
Having had one or two not so good experiences with furniture retailers in the past, dealing with DFS Furniture, Barnstaple was a breath of fresh air. The staff were friendly and welcoming without the high pressure sales pitch. We were offered coffee when we were 'just browsing' and left to 'just browse'. If we had felt pressurised to make up our minds at any time we would have left the store. Your staff remembered us and what our interests were on our second and third visit when we placed our order which was quite remarkable considering the foot fall in that store. They were obviously well trained and had good product knowledge without having to refer to their tablet for everything. We would also add that quality isn't cheap and we believe that your pricing reflects the excellent service and quality.
Thank-you
Kim and Simonne
21 stycznia 2026
Odpowiedź od DFS Furniture - Barnstaple
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Doświadczenie Trustpilot
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