Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Zobacz więcej
Reakcja na opinię
I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my vi... Zobacz więcej
Reakcja na opinię
the young man who helped me with my purchase was friendly ,helpful and professional I wasn't pressured into buying just informed about everything. He was very good and made me feel relaxed.
Reakcja na opinię
Big welcome smile from the get go Hot beverage offered ( never been offered by any other furniture company) No pressure applied or forced from staff ....
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę

Lockheed Close, OX16 1LX, Banbury, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely lady called Cheryl helped us choose the right sofa for what we needed. Very helpful and friendly

Odpowiedź od DFS Furniture - Banbury
Great selection of sofas. Staff were very knowledgable and helpful.

Odpowiedź od DFS Furniture - Banbury
Wr had a positive In-store experience. The sales adviser Cheryl from Banbury store was friendly, professional and listened to what we wanted. We have a delivery date. We are hoping the delivery and sofa will also be positive.

Odpowiedź od DFS Furniture - Banbury
Cheryl was very helpful and professional.

Odpowiedź od DFS Furniture - Banbury
The lady that spoke to us was very nice and helpful

Odpowiedź od DFS Furniture - Banbury
Blake was wonderful and guided us with ideas and the best type of style to choose to fit it in our house. He explained everything so thoroughly with light humour and making our experience very pleasurable.

Odpowiedź od DFS Furniture - Banbury
Emma was very professional, with a lot of warmth and enthusiasm blended in. This is a rare combination, especially since she explained all the features in a very simple and engaging way. The whole procedure was stress-free and made the buying experience one to remember.

Odpowiedź od DFS Furniture - Banbury
We are going to the DFS store In Banbury and we have wonderful services from the lady chrol she helping us to find the right stuff and also put us in the right direction. We are very happy with the service. I was a young gentleman. Name is Matt. He’s doing also very good service as well we definitely go to the Store again to do more shopping thank you

Odpowiedź od DFS Furniture - Banbury
Absolutely horrible service, me and my wife went into the Banbury store and picked out a sofa we liked, when we spoke with 1 of the employees he told us that we should consider finance as thats what he highly recommended, so we did he took my information suggested we leave a £300 deposit which we did then he told us anything was sorted and we would receive a email with our delivery date, but around 20mins after we left I got a call to say that the finance company declined my application, and I would receive my deposit back in 3 to 5 days which didn’t happen so after 6 phone calls and over 2weeks waiting I finally received my deposit back

Odpowiedź od DFS Furniture - Banbury
To begin with it was very helpful that your Banbury shop is very local to where I live. The shop feels spacious and calm, with appealing room settings as you walk in. On my first exploratory visit I was greeted by Holly who helpfully directed me to the area of the shop where I would find the type of reclining sofa for which I was searching. She didn't hassle me but left me to explore until she saw that I had found one about which I might need further information. She was helpful and friendly and made the experience entirely pleasurable. I returned next day with my husband to purchase to sofa and this time we were met by Max, who was very pleased to hear that we did wish to make a purchase of the sofa on which we were sitting. He invited us to have coffee and fetched his lap top . He provided us with all the information we needed while we sat in comfort. He, too, was friendly and interesting and made the parting with money to acquire a new sofa a relaxing interlude.

Odpowiedź od DFS Furniture - Banbury
One of the things my husband and I really do not like is the high pressure sales guys in stores such as DFS. We walked in and we were acknowledged, great. We wandered around til we found The One and sat for a few mins. Looked up, decision made, and the sales guy was there. Great.

Odpowiedź od DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury
We were looking to buy a new sofa but unsure on fabrics and colours. Cheryl was really helpful so we could make a real visual choice. We were not pushed into anything but guided throughout the process.

Odpowiedź od DFS Furniture - Banbury
I have already provided feedback. The in store experience was excellent, thank you.

Odpowiedź od DFS Furniture - Banbury
We’ve purchased sofas from DFS for many years and have always been impressed with the quality. We replaced our sofas today, and Cheryl at the store was extremely knowledgeable, patient, and helpful throughout the whole process. She guided us through the different options and really helped us make up our minds. Excellent customer service and another great experience with DFS.

Odpowiedź od DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury
The sale was smooth and hassle free with a polite lady.

Odpowiedź od DFS Furniture - Banbury
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