DFS Furniture - Banbury Recenzje 

3057
Wynik TrustScore: 5 na 5

4,9

Lockheed Close, OX16 1LX Banbury, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my vi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

the young man who helped me with my purchase was friendly ,helpful and professional I wasn't pressured into buying just informed about everything. He was very good and made me feel relaxed.

Reakcja na opinię

Oceniono na 5 z 5

Big welcome smile from the get go Hot beverage offered ( never been offered by any other furniture company) No pressure applied or forced from staff ....


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Dodatki do mebli
  3. Sklep z wyposażeniem domowym
  4. Sklep z meblami do salonu
  5. Sklep z sofami
  6. Tapicer

Napisane przez firmę

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Napisane przez firmę


Dane kontaktowe

  • Lockheed Close, OX16 1LX, Banbury, Zjednoczone Królestwo

  • 0333 999 9752

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3057)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 101 274

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Just the right sofa!

Lovely lady called Cheryl helped us choose the right sofa for what we needed. Very helpful and friendly

7 czerwca 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Great selection of sofas

Great selection of sofas. Staff were very knowledgable and helpful.

31 maja 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Hello Sarah,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Wr had a positive In-store experience

Wr had a positive In-store experience. The sales adviser Cheryl from Banbury store was friendly, professional and listened to what we wanted. We have a delivery date. We are hoping the delivery and sofa will also be positive.

23 maja 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Wonderful Customer Care

Blake was wonderful and guided us with ideas and the best type of style to choose to fit it in our house. He explained everything so thoroughly with light humour and making our experience very pleasurable.

3 czerwca 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Emma was very charismatic and engaing-

Emma was very professional, with a lot of warmth and enthusiasm blended in. This is a rare combination, especially since she explained all the features in a very simple and engaging way. The whole procedure was stress-free and made the buying experience one to remember.

3 czerwca 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Hello Bobby,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Emma.

Kind regards,

Lia
DFS Customer Support

Oceniono na 4 z 5

We are going to the DFS store In…

We are going to the DFS store In Banbury and we have wonderful services from the lady chrol she helping us to find the right stuff and also put us in the right direction. We are very happy with the service. I was a young gentleman. Name is Matt. He’s doing also very good service as well we definitely go to the Store again to do more shopping thank you

2 czerwca 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 1 z 5

Absolutely horrible service

Absolutely horrible service, me and my wife went into the Banbury store and picked out a sofa we liked, when we spoke with 1 of the employees he told us that we should consider finance as thats what he highly recommended, so we did he took my information suggested we leave a £300 deposit which we did then he told us anything was sorted and we would receive a email with our delivery date, but around 20mins after we left I got a call to say that the finance company declined my application, and I would receive my deposit back in 3 to 5 days which didn’t happen so after 6 phone calls and over 2weeks waiting I finally received my deposit back

23 maja 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not. This decision is not made by DFS and we offer our sincere apologies if you are disappointed with the decision made.

We are very sorry for the delay in receiving your deposit back. I am happy to hear you've received your deposit.

Kind Regards,

Lorraine A
DFS Central Customer Support

Oceniono na 5 z 5

Friendly,informative service

To begin with it was very helpful that your Banbury shop is very local to where I live. The shop feels spacious and calm, with appealing room settings as you walk in. On my first exploratory visit I was greeted by Holly who helpfully directed me to the area of the shop where I would find the type of reclining sofa for which I was searching. She didn't hassle me but left me to explore until she saw that I had found one about which I might need further information. She was helpful and friendly and made the experience entirely pleasurable. I returned next day with my husband to purchase to sofa and this time we were met by Max, who was very pleased to hear that we did wish to make a purchase of the sofa on which we were sitting. He invited us to have coffee and fetched his lap top . He provided us with all the information we needed while we sat in comfort. He, too, was friendly and interesting and made the parting with money to acquire a new sofa a relaxing interlude.

21 maja 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Hello Sally,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

No high pressure sales team

One of the things my husband and I really do not like is the high pressure sales guys in stores such as DFS. We walked in and we were acknowledged, great. We wandered around til we found The One and sat for a few mins. Looked up, decision made, and the sales guy was there. Great.

25 maja 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Hello Karen,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Oceniono na 5 z 5

Great sales staff (Paul & Max)!

Great sales staff (Paul & Max) at Banbury store!

1 czerwca 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Very helpful

Very helpful

1 czerwca 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

So helpful and knowledgeable.

We were looking to buy a new sofa but unsure on fabrics and colours. Cheryl was really helpful so we could make a real visual choice. We were not pushed into anything but guided throughout the process.

31 maja 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Oceniono na 5 z 5

Friendly

Friendly, helpful staff

31 maja 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Oceniono na 5 z 5

I have already provided feedback

I have already provided feedback. The in store experience was excellent, thank you.

22 maja 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

Excellent Service from Cheryl at DFS

We’ve purchased sofas from DFS for many years and have always been impressed with the quality. We replaced our sofas today, and Cheryl at the store was extremely knowledgeable, patient, and helpful throughout the whole process. She guided us through the different options and really helped us make up our minds. Excellent customer service and another great experience with DFS.

30 maja 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Cheryl.

Kind Regards,

Jordan
DFS Customer Support

Oceniono na 5 z 5

The sale was smooth and hassle free…

The sale was smooth and hassle free with a polite lady.

25 maja 2026
Logo DFS Furniture - Banbury

Odpowiedź od DFS Furniture - Banbury

Hello Chris,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

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