Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my vi... Zobacz więcej
Reakcja na opinię
The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and... Zobacz więcej
Reakcja na opinię
Friendly helpful staff, never pushed or rushed for a sale, made everything clear and precise. We were offered a drink while we deliberated over colours and styles.
Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
Lockheed Close, OX16 1LX, Banbury, Zjednoczone Królestwo
- 0333 999 9752
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Thank you Cheryl
We were helped by the lovely Cheryl in the Banbury store. We knew roughly what we wanted and she could answer all our questions so we could get exactly what we wanted.
25 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Cheryl.
Kind Regards,
Jordan
DFS Customer Support
Cheryl was exceptionally helpful and…
Cheryl was exceptionally helpful and guided us through the whole buying experience with great charm and a wealth of knowledge which made our decisions easy to make with confidence. The whole team were great. Thank you
25 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Cheryl met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Brilliant customer service from Ethan…
Brilliant customer service from Ethan very knowledgeable
25 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Paul Cole’s was friendly informative…
Paul Cole’s was friendly informative and very helpful with helping us with our order today. Was offered a hot drink and time to decide on things. Super service and a pleasure to talk with. Thank you so much for your help.
25 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Didn’t feel harassed like normally do…
Didn’t feel harassed like normally do it lots of DFS. Wasn’t to pushy and gave space
24 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Super relaxed and salesmen helpful and…
Super relaxed and salesmen helpful and hospitable.
24 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent, friendly customer service
Paul was very helpful. He made sure we were getting exactly what we wanted. Everything clearly explained.
21 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Banbury
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The staff member Paul was extremely…
The staff member Paul was extremely helpful in every way.
20 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
No pressure to buy
No pressure to buy. Blake was very helpful and patient gave us lots of information and assisted us in buying the right sofa for us.
19 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
How helpful Cheryl was
19 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent furniture and excellent service
I had a very pleasant experience buying a 3-seater leather settee and storage footstool at DFS in Banbury, mostly thanks to Cheryl who answered all of my questions and made a few suggestions over a cup of coffee.
I went to several other furniture shops, in 5 other locations, and none of them had any furniture of interest to me. DFS seems to stock what I want.
18 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Odpowiedź od DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Paul was delightful!
Paul was very helpful and extremely knowledgable about the products! Nothing was too much of an ask.
18 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Odpowiedź od DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The sales lady was extremely helpful…
The sales lady was extremely helpful and this is my second purchase this year via her
17 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Cheryl
15 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Amazing customer service from Blake
Amazing customer service from Blake. It was a pleasure and a great experience shopping at DFS.
8 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Good afternoon Julie,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Emma was a very good sales lady
Emma was a very good sales lady, no pushing sales on us but very imformative,
14 lipca 2026
Odpowiedź od DFS Furniture - Banbury
Hello Shirley,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Banbury
Hello Margaret,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.