Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... Zobacz więcej
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1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... Zobacz więcej
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Mike was very helpful when it came to picking the right sofa for us. He gave us options of different sofas and took his time in helping us. Customer service was amazing, cannot fault the assistance we... Zobacz więcej
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We were served in the Ashford branch by Freddie. What can I say? He was excellent in every way. His approach and customer skills were impeccable and he covered all aspects of buying the furniture wit... Zobacz więcej
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Knowledgeable sales person who was very cheerful and respectful. Did not pressurise us in any way but highlighted all add ons should we wish to take them.
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Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę

1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The assistant was extremely helpful and courteous throughout. She answered all queries in depth and detail. We have now purchased 2 extremely comfortable recliner armchairs.

Odpowiedź od DFS Furniture - Ashford
Well Charlie Lee answered all the questions i asked he made my life so easy exceptionally nice lad we looked at several sofa beds but the first one was really the one for me we talked about ease of delivery and explained where it had to go explained every thing to him and he found out if it could be placed where we wanted it gave me drawings to check the size this guy was top notch he wasn’t even pushey like some salesman this guy was on top form for someone so young once again thank you Charlie for everything also thank you dfs ashford 👍👍👍👍👍

Odpowiedź od DFS Furniture - Ashford
We were served in the Ashford branch by Freddie. What can I say? He was excellent in every way. His approach and customer skills were impeccable and he covered all aspects of buying the furniture with great aplomb!
The most impressive aspect of his service was the fact that we had an autistic grandson with us and he treated him in the most wonderful manner with respect but friendliness. We cannot speak highly enough of him and would certainly return providing Freddie can serve us.

Odpowiedź od DFS Furniture - Ashford
Priya was so helpful guiding us through the process and knowledgeable about the products available. Great range in store. Relaxed environment.

Odpowiedź od DFS Furniture - Ashford
James was really helpful, ensured we were aware of what different types of colours/ materials were available, gave us plenty of time to make a choice , he explained our options for finance and talk us through all the options.

Odpowiedź od DFS Furniture - Ashford
Lovely service today in Ashford store with a lovely lady whose name I cannot not remember.
Please contact me with her name so I can leave her lovely feedback back
Thankyou

Odpowiedź od DFS Furniture - Ashford
First time buying new sofa she was very helpful with building the sofa the way we wanted it and gave us lots of info and different ways of making it our sofa 10/10 service

Odpowiedź od DFS Furniture - Ashford
The whole expirance from start to finish was realy great the smoothness of the applection was gret a very great company thanks

Odpowiedź od DFS Furniture - Ashford

Odpowiedź od DFS Furniture - Ashford
Great guy who served us and was very knowledgeable to choose the sofa we wanted, tailored it for the fabric preferred which was on another sofa and showed us a virtual online picture of the sofa before making our final decision. great coffee too on the new machine, great overall service

Odpowiedź od DFS Furniture - Ashford
Emily has been nothing but exceptional. She has been very patient with me throughout the whole process. I have felt welcome. Her warm smile and politeness has made me feel very comfortable while choosing my sofa. She has shown excellent hospitality and have been very professional throughout my whole experience.

Odpowiedź od DFS Furniture - Ashford

Odpowiedź od DFS Furniture - Ashford
James made the whole sales experience really easy. He has great knowledge and pleasant sense of humour. I would recommend.

Odpowiedź od DFS Furniture - Ashford
Our sales rep was brilliant. He was polite, helpful, he was knowledgeable, attentive but not pushy. Feel like we totally trusted him and his intentions.
Made us feel comfortable and cleverly (but tastefully) moved the sale forwards well.
He was interested in our family as we had a call during the sale.abiit our boy having and accident at nursery. He was thoughtful and mindful.
Clearly and very skilled member of staff.

Odpowiedź od DFS Furniture - Ashford

Odpowiedź od DFS Furniture - Ashford
One sofa turned up burnt on one corner and the delivery team were basically throwing them around and didn't have the tool to put them together definitely not worth the £159 delivery change you have to pay for

Odpowiedź od DFS Furniture - Ashford

Odpowiedź od DFS Furniture - Ashford
Bought 2 sofas from DFS ashford was looked after by Emily, she was very helpful, friendly and nothing was a problem at all. All in all a very great experience.

Odpowiedź od DFS Furniture - Ashford
Bought 2 sofas from DFS ashford was looked after by Emily, she was very helpful, friendly and nothing was a problem at all. All in all a very great experience.

Odpowiedź od DFS Furniture - Ashford
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.