We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly a... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We met Brad at your Ashford store today. He was very friendly, he offered us coffee (which we didn’t accept) and he was very attentive and helpful today. He understood that we needed time to have a lo... Zobacz więcej
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Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... Zobacz więcej
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Charlie was very helpful and extremely welcoming when we came into the store. He helped us decide easily and gave us loads of information on questions we asked.
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Informacje dotyczące firmy
- Sklep meblowy
- Dodatki do mebli
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Sklep z sofami
- Tapicer
Napisane przez firmę
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Napisane przez firmę
Dane kontaktowe
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Zjednoczone Królestwo
- 0123 350 3089
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customer support and service were great.
30 maja 2026
Odpowiedź od DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience buying a…
We had a great experience buying a sofa, first time with DFS for us.
All staff were very friendly in a good way ( not pushy)?
We would like to personally thank Freddy from the Ashford Branch who looked after us regarding the purchase of our sofa, who was friendly and professional and explained everything clearly.
29 maja 2026
Odpowiedź od DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Freddy met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Brilliant service
Brilliant service, made sure we understood every aspect of what we were buying before making the purchase.
10/10
29 maja 2026
Odpowiedź od DFS Furniture - Ashford
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Ashford
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Odpowiedź od DFS Furniture - Ashford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Ashford
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
I had a great experience with both of…
I had a great experience with both of the team from the word go. The team was also excellent when my sofa was about to be delivered on the wrong day and they were able to help me . So many thanks to Freddy ,he is very helpful and welcoming.
20 maja 2026
Odpowiedź od DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Ashford
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Fred from dfs in Ashford Kent was…
Fred from dfs in Ashford Kent was absolutely brilliant with our purchase of our new sofas and sideboard units that we need.
23 maja 2026
Odpowiedź od DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Ashford
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Nice and unpressurised sale
22 maja 2026
Odpowiedź od DFS Furniture - Ashford
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Ashford
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Odpowiedź od DFS Furniture - Ashford
Good afternoon Jason,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Good quality and look nice …
Good quality and look nice and beautiful and design is very good and very good service for costumer
11 maja 2026
Odpowiedź od DFS Furniture - Ashford
Good afternoon Manab,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
no pressure from staff
no pressure from staff, was able to browse in peace until we were ready to approach a staff member
17 maja 2026
Odpowiedź od DFS Furniture - Ashford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
They made you welcome
They made you welcome. They offered you a coffee or a tea and listen to what you have to say and what you wanted ordered brilliant.
17 maja 2026
Odpowiedź od DFS Furniture - Ashford
Good afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Mike DFS Ashford
Visited DFS Ashford today and already knew which sofa I wanted, but I still wanted to say how great the service was. Mike was extremely helpful, professional, and knowledgeable throughout the whole process. He made everything easy and stress-free without being pushy at all. Really appreciated his friendly attitude and excellent customer service. A credit to the store — thank you, Mike!
16 maja 2026
Odpowiedź od DFS Furniture - Ashford
Good morning,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Very nice young man Charlie was…
Very nice young man Charlie was personable and professional
16 maja 2026
Odpowiedź od DFS Furniture - Ashford
Good morning Anita,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Odpowiedź od DFS Furniture - Ashford
Good afternoon Harry,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The customer service by the staff name…Priya was so excellent
The customer service by the staff name Priya was so excellent. She was so patient and very engaging. She is just amazing
13 maja 2026
Odpowiedź od DFS Furniture - Ashford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.