Really good food. I'm disabled and can't cook anymore.Have used them for months. Their Xo salmon and Xo tofu are lovely. The sauces delicious. I know I'm getting some decent nutrition. Delivery is al... Zobacz więcej
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I love Detox Kitchen - have done their meal plans quite a few times now and without fail they're fully delicious and filling (I'm an omnivore who loves their vegan plans). Such a treat every morning t... Zobacz więcej
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Enjoying feeling myself again after trying the 3 day reset. It was so convenient and easy whilst being super tasty and clearly made with good quality, fresh ingredients. Definitely worth the money as... Zobacz więcej
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Really disappointed with my experience at Detox Kitchen. The meals were so average—nothing special at all, especially considering the price. £54 for a week of meals that didn’t impress me. To top it o... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We believe that the food we eat can have a powerful effect on our health. This is why our focus is on creating nutritious, wholesome food using good quality, seasonal ingredients cooked from scratch daily in our kitchen. Simply put, this is food that will make you feel like the best version of yourself. This is food you can trust.
Dane kontaktowe
Unit 5, Linford Street Business Estate, SW8 4AB, London, Zjednoczone Królestwo
- 020 3831 7303
- contact@detoxkitchen.co.uk
- www.detoxkitchen.co.uk
4,2
Dobra
541 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Not quite to my taste
The company were lovely and very helpful.
I purchased the 3-day detox. Everything was very fresh and you would certainly not go hungry but unfortunately I did not enjoy the meals.
There are some lovely recipes available to cook yourself and I am trying some of these.
17 maja 2023
Odpowiedź od Detox Kitchen
Hi Jen,
Thank you for taking the time to write your review!
We are so glad that you found our customer service team helpful and that the food was filling and fresh!
It is such a shame that you didn't enjoy the meals. We understand that everyone has different tastes, however if you do have any further feedback on how we could accommodate you more or if there was something specific you didn't enjoy, we would appreciate the information so we can continue to improve! Please do reach out on contact@detoxkitchen.co.uk.
Love, the Detox Kitchen team x
3 day Reset
Food is of good quality, very tasty and well packaged. I’ve only had one problem with delivery and customer service resolved the issue and were very friendly and apologetic. I would certainly recommend Detox Kitchen.
9 maja 2023
Opinia niezależna
Odpowiedź od Detox Kitchen
Hi,
Thank you so much for your 5-star review. We're so happy to hear that you're enjoying the food and the service.
Please don't hesitate to reach out at contact@detoxkitchen.co.uk if we can help with anything else on your health journey.
Love, the Detox Kitchen team x
Highly recommended
I started using Detox Kitchen a while back and dip in and out of their meal plans when I need to get back on track with my nutrition. The food is always excellent and has opened my eyes to a wider variety of produce. In my day to day life I get a little lazy and tend to stick to the same stock meals, so I enjoy the variety of food they provide. In addition, I feel very ‘clean’ and virtuous after eating their meals!! I’ve experienced great customer service and prompt replies when I’ve had a query which makes the customer feel valued. Highly recommended.
26 maja 2023
Opinia niezależna
Odpowiedź od Detox Kitchen
Hi Amie,
Thank you so much for your glowing review! We're so happy to read this and hear how our food has supported you. It's especially great to know that it has encouraged variety in what you're eating too - so supportive for our overall health!
Don't hesitate to reach out at contact@detoxkitchen.co.uk if we can help with anything on your health journey at all.
Love, the Detox Kitchen team x
Love Detox Kitchen!
I’ve had such a great experience with Detox Kitchen. Fast delivery, great customer service and the food has been amazing!
24 kwietnia 2023
Opinia niezależna
Odpowiedź od Detox Kitchen
Hi there,
Thank you for your 5 star review! We are so pleased to hear that you have had such a positive experience.
Please do keep in touch and let us know if there is ever anything else we can do for you!
Love, the Detox Kitchen team x
Detox Kitchen is UNRELIABLE
UPDATED: as you can see from their reply they think that a cut and paste answer will solve the problem. They won’t speak to you directly and won’t resolve the problem. AVOID AT ALL COSTS.
Unfortunately Detox Kitchen is wholly unreliable and has terrible customer service. I have not had any incentives, any discounts, and ordered delivery for a month. TWICE in the first week they have failed to deliver. No explanation. No attempt to make it right at the time. They just refund for the day. When pressed they added an extra day to the end of the significant amount I have already paid, but that’s pretty useless if the food doesn’t arrive. Now I need to get my money back and cancel the remaining two weeks. AVOID.
25 maja 2023
Opinia niezależna
Odpowiedź od Detox Kitchen
Hi there,
Thank you so much for writing in.
Our customers are always our top priority so we take these reviews very seriously and this will be thoroughly investigated.
I am so sorry that one of your deliveries didn't arrive, I can see that we investigated this for you and provided compensation. We did also refund 10% off your order for you here as a further apology as we completely understand how frustrating these situations are.
Looking through our correspondence with you, we have addressed every issue and you have been issued a refund. However we will of course reach out again to make sure that we truly have addressed everything.
Love, the Detox Kitchen team x
Can't recommend highly enough
Delicious, convenient, healthy. I love it all and wish I could have detox kitchen deliver on a regular (and permanent!) basis.
6 maja 2023
Odpowiedź od Detox Kitchen
Hi Priya,
Thank you for your great review - we're so happy to hear how much you love our food! You're very welcome to use code DKLOVE10 for 10% off your next order.
Love, the Detox Kitchen team x
Not delivered
Not delivered . Food Inconsistent when it arrived and poor customer service
16 kwietnia 2023
Odpowiedź od Detox Kitchen
Hi Beverley,
Thank you for sharing your thoughts on your experience which we value to continually improve our offering. We're sorry it wasn't a positive experience for you and we're aware our customer service team rectified any issues as they came up.
We will be in touch with you directly to see if we can help with anything else.
Love, the Detox Kitchen team x
Would love the fridge fills back…
Would love the fridge fills back please:)
However, great delivery, wholesome, tasty food (no unnecessary added bad stuff) and the website is very easy to navigate
Please include ingredients on the box of food - really important that this is on each individual box as that's what we look at
11 maja 2023
Odpowiedź od Detox Kitchen
Hi Niki,
Thank you for your 5 star review! Wonderful to hear you've enjoyed the whole experience. Wholesome and tasty are two words we love to hear!
Thank you for your feedback on the ingredients being added to each dish, this is certainly something we can look into.
Love, the Detox Kitchen team x
Really delicious and varied meals and…
Really delicious and varied meals and snacks, even my husband has got involved now so we double up on the supper portions. I love that the meat is free range and the packaging biodegradable or recyclable. The delivery is very neat in a cool bag and I just pop yesterdays bag by the front door before I go to bed. Really pleased.
24 kwietnia 2023
Odpowiedź od Detox Kitchen
Hi Naomi,
Thank you for your 5 star review! It's great to hear how much you're enjoying the meals and that your husband is on board too!
Don't hesitate to get in touch with us at contact@detoxkitchen.co.uk if we can help support you in your journey in anyway!
Love, the Detox Kitchen team x
Delicious!
The soups were genuinely delicious (I did the 3 day soup and juices) and filling
3 maja 2023
Odpowiedź od Detox Kitchen
Hi Philippa,
Thank you for your 5-star review and it's great to hear you enjoyed the soup cleanse so much!
We hope we can keep supporting your health journey. You're very welcome to use code DKLOVE10 at the checkout for 10% off your next order.
Love, the Detox Kitchen team x
Very nice plan and informative guide…
Very nice plan and informative guide that helps you follow through and know what to expect. Price however is very high for the vegan plan.
1 maja 2023
Odpowiedź od Detox Kitchen
Hi Alice,
We are so glad to hear that you enjoyed your plan and that you found the guide helpful!
We do always use the best produce available which is why we have that price point but we do really appreciate your feedback here.
Please do keep in touch and let us know if there is anything we can do for you at all.
Love, the Detox Kitchen team x
Easily the best detox I've done
Easily the best detox I've done! Food was great and it made me more conscious of drinking more water and what a healthy portion of food should be! Will definitely try the detox from detox kitchen again.
15 kwietnia 2023
Odpowiedź od Detox Kitchen
Hi Sarah,
This is so great to hear! Thank you so much for sharing your positive experience.
Please do keep in touch and let us know if there is anything at all we can do for you!
Love, the Detox Kitchen team x
I love the Three Day Reset
I love the three day reset, wonderful food and great communication.
12 kwietnia 2023
Odpowiedź od Detox Kitchen
Hi Jo,
Thank you so much for your 5 star review! We are so glad that you had such a positive experience.
Please do keep in touch!
Love, the Detox Kitchen team x
Where do I start!?!?
Where do I start? Each and every time I have ordered from DK the experience has been seamless! From the food to the customer service, it’s truly such a wonderful company! You can tell from the first point of interaction that they value their customers and their aim is to always provide the best products (which they do) and customer satisfaction. This has been the 4th time I have ordered their food and I will continue to order for my husband and I throughout the year when we need a little injection of health! Your biggest fan, KR
20 kwietnia 2023
Opinia niezależna
Odpowiedź od Detox Kitchen
Hi Kate,
Thank you so much for your 5 star review! We are so glad to hear that you have had such a positive experience of the whole service.
Please do keep in touch and we look forward to continue helping you and your husband on your health journey!
Love, the Detox Kitchen team x
Absolutely terrible
9 kwietnia 2023
Odpowiedź od Detox Kitchen
Hi Cassie,
Sorry to see your rating of our service. I know our customer service team have resolved any issues with you as they came up, but do let us know if we can help further by getting in touch at contact@detoxkitchen.co.uk
Love, the Detox Kitchen team x
Very disappointed by 3 day reset
Very disappointed - annoyed that I wasted my money on the 3-day reset. Juices were so bitter that they were undrinkable. No instructions so it was not clear whether each meal should be cooked or eaten raw (they contained big chunks of raw red onion and broccoli but also cucumber so who knows?).
Food was very poor quality - the tiny rainbow salad "lunch" was basically a limp Tesco side salad with half a lime to squeeze over. Cauliflower snack was rubbery/stale and bitter. I'm surprised it added up to 1000 cals per day, looked more like 200. Very poor value. You could easily replicate this yourself for less than £20, and choose fresher ingredients. I ended up throwing all of it in the bin :(
I visited the Detox Kitchen cafe a few years ago and remember high-quality, tasty salads so I am surprised by how bad this was.
11 kwietnia 2023
Opinia niezależna
Odpowiedź od Detox Kitchen
Hi there,
Thank you for your review. We really appreciate all feedback!
We are so sorry to read that you had such a poor experience. I can assure you that we use the freshest ingredients available and all dishes are prepared the day before delivery to ensure the dish is the best quality possible by the time it gets to you.
There are white stickers on the side of each dish that have heating instructions. If you're ever unsure please do not hesitate to contact us and one of our customer service agents will be quick to resolve any issues for you.
We will pick this up with you privately to make sure we resolve this for you!
Love, the Detox Kitchen team x
Super simple delivery with everything I…
Super simple delivery with everything I needed packaged nicely to take to work. Took the thinking out of what I was going to eat and all the meals were healthy and tasty.
31 marca 2023
Odpowiedź od Detox Kitchen
Hi there,
Thank you for your 5 star review! We really appreciate this.
We are so glad that it was a simple and easy process for you and we could make healthy eating a little easier for you. That's what it's all about!
Love, the Detox Kitchen team x
First time using Detox Kitchen and it gets my 👍🏻
I went for the 3-day protein reset. The packaging is brilliant and love the fact it’s all recyclable ♻️ The juices and food was delicious, colourful, well cooked and presented. I was super surprised and happy that the dishes were not carb heavy with loads of pulses and legumes like lentils etc. it was the right combination of carb, crunchy veg and protein. After the three days, and sticking only to eating the food that was provided, I felt lighter, less bloated, I wasn’t hungry and my body could tell I was eating pure clean food. I will definitely order Detox Kitchen again, this time for a minimum of 10 days to get the additional benefits. Thanks Detox Kitchen!
25 marca 2023
Odpowiedź od Detox Kitchen
Hi Angela,
Thank you so much for your amazing review!
This really is so great to hear. We are so glad that you had such a positive experience and are now looking at our longer meal plans.
If you have any queries at all, please do not hesitate to get in touch at contact@detoxkitchen.co.uk.
Love, the Detox Kitchen team x
Good food - no guidance
There wasno advice on how to prepare or any list of what ingrediuents were for what dish - I had to use my imagination in order to cook the dishes. Why was there no recipe booklet or instructions given?
23 marca 2023
Odpowiedź od Detox Kitchen
Hi Alexis,
Thank you for taking the time ti write your review!
We are so glad to hear that you enjoyed the food! All of our menus are published online, so please do check on our website if you are ever unsure.
If you ever have any questions at all regarding your delivery, always feel free to drop us an email on contact@detoxkitchen.co.uk where one of our customer service team will be happy to help!
There should have been a booklet included with your delivery with some general guidance. I am so sorry if this was missed.
Love, the Detox Kitchen team x
Love this service
Love this service. The gifts I receive with the packages are great, and it just saves me so much time! Really simple and tasty for someone like me who can't cook daily.
4 kwietnia 2023
Opinia niezależna
Odpowiedź od Detox Kitchen
Hi Milan,
Thank you for your glowing review! We love to hear that our meals support you so much and so glad you have been enjoying the gifts! Our new 10-day Spring Balance Program has a beautiful bundle of gifts with it too https://detoxkitchen.co.uk/meal-plans/spring-balance
We hope we can continue to support your health journey and as a valued customer, you're very welcome to use code DKLOVE10 at the checkout next time for 10% off.
Love, the Detox Kitchen team x
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