Really good food. I'm disabled and can't cook anymore.Have used them for months. Their Xo salmon and Xo tofu are lovely. The sauces delicious. I know I'm getting some decent nutrition. Delivery is al... Zobacz więcej
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I love Detox Kitchen - have done their meal plans quite a few times now and without fail they're fully delicious and filling (I'm an omnivore who loves their vegan plans). Such a treat every morning t... Zobacz więcej
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Enjoying feeling myself again after trying the 3 day reset. It was so convenient and easy whilst being super tasty and clearly made with good quality, fresh ingredients. Definitely worth the money as... Zobacz więcej
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Really disappointed with my experience at Detox Kitchen. The meals were so average—nothing special at all, especially considering the price. £54 for a week of meals that didn’t impress me. To top it o... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We believe that the food we eat can have a powerful effect on our health. This is why our focus is on creating nutritious, wholesome food using good quality, seasonal ingredients cooked from scratch daily in our kitchen. Simply put, this is food that will make you feel like the best version of yourself. This is food you can trust.
Dane kontaktowe
Unit 5, Linford Street Business Estate, SW8 4AB, London, Zjednoczone Królestwo
- 020 3831 7303
- contact@detoxkitchen.co.uk
- www.detoxkitchen.co.uk
4,2
Dobra
541 recenzji
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Great food, delivery rates policy could be improved…
I really appreciate the quality of food and the customer care service. I find expensive the delivery cost after 7:00 am and I would suggest a more fair delivery rates policy. The cost of delivery is 12 pounds per day: which means an extra 45% on top of the cost of the meal (calculated on the flexible menu daily cost)
5 marca 2023
Odpowiedź od Detox Kitchen
Hi Vittoria,
Thank you for your great review! We are so glad that you enjoy the food and you have been well looked after by our customer service team.
In terms of the premium delivery service, we completely understand that this is an additional cost that may not suit everyone. The reason it's priced at £12 per day is to cover the costs of the courier and the 7am-10am time slot.
We will do everything we can to make the standard delivery time work for you! Please do keep in touch if we can alter your delivery instructions. We also have a lot of customers who provide us with fobs/keys to their buildings so if this is something that could work for you, please do let us know!
Love, the Detox Kitchen team x
Nice and effective
The 3 day reset is very effective and had quite a good range of food options and every meal was quite filling. I did lose about 1.5kgs in the 3 days.
10 marca 2023
Odpowiedź od Detox Kitchen
Hi Neha,
We are so pleased to hear that you enjoyed your 3-day reset as well as feeling the full effects!
Please do keep in touch and let us know if there is anything else at all we can do for you.
Love, the Detox Kitchen team x
Few issues but food is tasty
So the food is great, really tasty. The box arrived as planned but there was no menu in it so I had to email to ask what I was meant to be eating on what day. Then one of the meals is missing and instead I've be given a soup in error. On the third day therefore my meals are a juice, soup for lunch and soup for dinner which for £40 is not great value and I will be rather hungry! Again I emailed and was offered £10 off next time I ordered which I'm afraid doesn't quite cut it!
14 marca 2023
Odpowiedź od Detox Kitchen
Hi Kate,
Thank you for taking the time to write your review. We really value all feedback and improve as a company off the back of this.
Firstly, I am so glad that you enjoyed the food! That is great to hear.
I am sorry that there was no menu in your box, this is definitely something we are aware of and trying to improve for our customers on the 3-day reset. The reason there was no menu provided was because the menu changes frequently to give greater variety for our customers. I am glad we were able to respond to your email quickly and provide you with the menu.
That is frustrating for you that you received 2 soups. I can assure you that these errors are extremely rare and this would not happen again. I can see from your email exchange with our CS team that this has now been refunded for for so hopefully you feel as though this is resolved. However we will drop you an email as well just to make sure!
Love, the Detox Kitchen team x
I’m very impressed…
I’m very pleasantly surprised and impressed by the quality of the product detox kitchen is shipping. They soups are tasty and very creative from a variety perspective. It makes it easy to do a detox with such fun food and easy to follow instructions
13 marca 2023
Odpowiedź od Detox Kitchen
Hi Roger,
Thank you for you glowing review! We are such big fans of the soup cleanse so it's great to hear that you love the package as well.
Please do let us know if you have any questions about any of our other packages at all!
Love, the Detox Kitchen team x
Odpowiedź od Detox Kitchen
Hi Rachel,
We are so glad to hear that you loved the food! Thank you so much for sharing.
Please do keep in touch!
Love, the Detox Kitchen team x
Did not enjoy a lot - doesn’t feel that healthy
Most meals come with rice or noodles which feels a bit unnecessary. A lot of the meals were kind of tasteless. Breakfast were too sweet.
2 marca 2023
Odpowiedź od Detox Kitchen
Hi Hannah,
Thank you for sharing your experience - we welcome all feedback! We have just emailed you directly, so we continue the conversation further there.
Love, the Detox Kitchen team x
Delicious and filling
I love Detox Kitchen - have done their meal plans quite a few times now and without fail they're fully delicious and filling (I'm an omnivore who loves their vegan plans). Such a treat every morning to open the door to the day's food. Something I happened to notice this week while looking at my stack of DK recyclable cardboard containers (tip: easier to rip off the film lining if you slight wet the corner), is that I have about 20% of my usual rubbish in the kitchen bin - an added bonus :)
1 marca 2023
Odpowiedź od Detox Kitchen
Hi there,
Thank you so much for your amazing review! This is so great to hear!
Thank you for being such a loyal customer and that's really great to hear that we are helping reduce your household waste.
Please do keep in touch and let us know if there's ever anything else we can do for you.
Love, the Detox Kitchen team x
Not a good experience
Not a good experience. 3rd time customer. Food has gone downhill, felt like airplane food - packaging and taste. Ordered 5 day plan and then told no delivery at the weekend - so had 2 days of 'no plan' waste of money and time. Will look elsewhere next time.
Customer service unhelpful.
1 marca 2023
Odpowiedź od Detox Kitchen
Hi Emma,
Thank you for taking the time to write in your review, we welcome all feedback!
I am so sorry to hear that you were unimpressed with the food, we source the best ingredients available and all food is prepared the day before delivery to ensure it's as fresh as possible for your delivery each morning.
We also try and be as environmentally friendly as possible which is why we use that packaging, we are really passionate about using as little plastic as possible!
In terms of weekend deliveries, this is not something that is advertised or offered on our website, I am so sorry if this wasn't clear and you were mislead in anyway. There is a calendar where you select your days which will also have the weekends blocked off. We will of course double check our website here to make sure there are no errors.
If you ever have any queries at all, please do not hesitate to contact our CS team. There is always something we can do for you. One recommendation is to order the 3-day reset on Friday to get you through the weekend!
Love, the Detox Kitchen team x
Delicious filling food and 5lbs weight loss!
I did the 3 day protein cleanse and I thought it was fab. The box was on the doorstep when I got up on the morning. I found it easy to follow but most importantly, the food was absolutely delicious and I didn't feel hungry at all. I lost 5lbs by the end of the 3 days and stopped feeling so bloated. It has kickstarted my motivation to eat more healthily. I will probably do another one in a couple of weeks time.
21 lutego 2023
Odpowiedź od Detox Kitchen
Hi there,
What a great review! Thank you for taking the time. It's so great to hear how much better you felt after the 3 days, that's what it's all about!
Please do keep in touch and let us know if you have any questions about our other plans. We are about to launch a new menu so definitely keep an eye out!
Love, the Detox Kitchen team x
Prompt delivery
Prompt delivery. Delicious and balanced vegan food. It didn’t feel like a detox.
21 lutego 2023
Odpowiedź od Detox Kitchen
Hi Chris,
Thank you so much for your review! We are so glad that you loved the food.
Please do get in touch if you have any questions about any of our other plans!
Love, the Detox Kitchen team x
The standards have declined
The standards have declined. I used to do detox kitchen a few years ago and it was not bad - this time the food quality was not good and the booklet and instructions weren’t even sent in the box. I recommend doing deliveroo of Remedy Kitchen instead.
17 lutego 2023
Odpowiedź od Detox Kitchen
Hi there,
Thank you for taking the time to write your review, we really welcome all feedback.
I am so sorry to hear that you had a disappointing experience. We pride ourselves on the quality of our food so it's such a shame that we fell short on this occasion. We would love to get some more information from you here about the food, we will drop you an email privately so we can discuss and put this right for you.
Love, the Detox Kitchen x
Great quality and reliable delivery!
Really easy to order. Delivery on time. Food quality is fab!
24 lutego 2023
Odpowiedź od Detox Kitchen
Hi Emma,
Thank you for your 5 star review! So lovely to hear you enjoyed the Detox Kitchen experience and hope we can continue to keep you nourished. You're very welcome to use code DKLOVE10 at the checkout next time for 10% off.
Love, the Detox Kitchen team x
I was not sure what to expect but I…
I was not sure what to expect but I loved the 3 day detox. The food was really tasty , filling and I loved the juices and the little shots. I enjoyed it so much I ordered the Detox Kitchen cookbook that arrived today . I am really looking forward to incorporating into my daily eating . Many thanks
17 lutego 2023
Odpowiedź od Detox Kitchen
Hi Jo,
What a wonderful review to read so thank you very much for sharing your experience with us as it fills us with joy that you enjoyed it so much! We hope the cookbook keeps you inspired and nourished too!
Love, the Detox Kitchen team x
Disappointed
No menu provided in the box and the online menu didn't mirror what I received very different. No dates on food and one of the juices would be out of date. Quite disappointed for the price you pay
23 lutego 2023
Odpowiedź od Detox Kitchen
Hi Harps,
Thank you for taking the time to share your thoughts. If helpful to know our customer service team are always happy to help with any problems as and when they come up, so certainly could have helped with sending you the menu as we understand how helpful that is with this kind of plan.
We are sorry to hear about the dating issue and this is certainly not in-line with our usual standard so would love to put this right for you.
Please do get in touch with us at contact@detoxkitchen.co.uk where we can carry on the conversation and hopefully put this right for you.
Love, the Detox Kitchen team x
Good but frustrating
Food was okay.. the breakfast/snack and deserts where great.. unfortunately if you choose the vegan option you will get tofu twice in one day for both of your meals.
I loved the idea of having everything all prepped for you and it did stop me reaching for bad options however as much as the customer service was great and quick to respond almost everyday I had to complain with missing items or even a missing delivery all together.
Unfortunately we won’t be repeating our order due to to many let downs.
Small tweaks to the vegan meals being plant based with the occasional tofu dish and better packing/delivery service and this would be great.
1 marca 2023
Opinia niezależna
Odpowiedź od Detox Kitchen
Hi Emma,
Thank you so much for taking the time to share your experience! We really value your feedback and will absolutely take it onboard to see how we can improve. I do apologise that parts of the delivery service fell short this time as we do pride ourselves on very high standards.
I'm aware that our customer service team has resolved the issues for you, but please don't hesitate to get in touch with us at contact@detoxkitchen.co.uk if we can help anymore. You're very welcome to use code DKLOVE10 at the checkout next time for 10% off.
Love, the Detox Kitchen team x
Protein 3-day reset for the win.
Needed to give my body a break and this was the perfect solution. The meals are well balanced and super tasty and the juices are fantastic, pure health. Overall, a lot more filling than expected and not once was i hungry! Would highly recommend the protein 3-day reset.
27 lutego 2023
Opinia niezależna
Odpowiedź od Detox Kitchen
Hi Ollie,
Thank you so much for taking the time to share your thoughts! So lovely to hear how much the 3-day reset supported you.
We'd love to keep nourishing you with our meals, so you're very welcome to use code DKLOVE10 at the checkout next time for 10% off.
Love, the Detox Kitchen team x
Delicious food
Delicious food, and reliable delivery - very glad that everything comes in a re-usable bag rather than the old huge boxes
14 lutego 2023
Odpowiedź od Detox Kitchen
Hi Jessamy,
Thank you for your glowing review - we're thrilled that you enjoyed our food and service! We hope to keep nourishing you with our lovely meals - you're very welcome to use DKLOVE10 at the checkout for 10% next time.
Love, the Detox Kitchen team x
The food was good and the box turned up…
The food was good and the box turned up as arranged. However, there was no leaflet inside the box, and too many of the same salads. There was no indicator of what was in any of the salads. I found the soup and the dahl delicious and well portioned. The "snack" crudites were limp and without vitamin or flavour, having been sitting around for 3-5 days. Could easily have done my own. A fair experience, but expensive.
16 lutego 2023
Odpowiedź od Detox Kitchen
Hi there,
Thank you for taking the time to write your review. I am sorry to hear that you were not impressed with our service, this certainly doesn't sound like your order was up to our usual standard.
We will drop you an email so we can carry on this conversation and make sure that we do not fall short next time.
Love, the Detox Kitchen team x
3 day soup cleanse
3 day soup cleanse - juices are lovely and fresh tasting with a use by date on them. Soups tasted borderline going off and not fresh at all - was no use by date on them either.... My delivery was missing the teabags and one of the soup + choco milk which they did refund me for although it was disappointing at the time. The milk drinks tasted nice but again on the third day tasted going off. Need to work on the freshness/shelf life of soups+nut milks. Expensive hence overall I was not impressed.
14 lutego 2023
Odpowiedź od Detox Kitchen
Hi Khush,
Thank you for taking the time to share your thoughts and I am very sorry to hear your experience fell short of expectations. We do produce all of our soups fresh to order so we will look into what happened here. We have just emailed you so we can continue the conversation there and hopefully be able to put this right for you.
Love, the Detox Kitchen team x
I didn't like the fact that my meals…
I didn't like the fact that my meals didn't match with the menu and I didn't like two meals where exactly the same in just three days.
11 lutego 2023
Odpowiedź od Detox Kitchen
Hi Tiziana,
Thank you for your feedback, we really appreciate it! We now change our 3 Day Protein Reset menu everyday (to offer more variety) but this does mean we can't display the exact menu online, however we are looking into how we can make this work as we hear your feedback on this.
We hope the meal plans will work better for you as you can see the full menu for each day!
Love, the Detox Kitchen team x
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