Took money out my bank twice even though i cancelled the subscription and was assured from Laura in customer services that her manger had cancelled at their end as my account showed no subscriptions s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... Zobacz więcej
Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for f... Zobacz więcej
This is the first time I have shopped at Dental Direct and I was very pleased to receive my order so quickly. I only placed my order yesterday morning and it has arrived this evening via an Amazon P... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes
Dane kontaktowe
Zjednoczone Królestwo
- sales@dentaldirect.co.uk
- www.dentaldirect.co.uk
3,2
Średnia
5 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Order not received placed on 30th March 2020
I placed an order on the 30th March which has still not arrived. Now 20th April. I advised the company by email on the 14th April to cancel my order as I had to purchase elsewhere. I received an email to say it had already been dispatched on the 14th so I would have to wait till it arrived to cancel and return. Then they took payment out on the 16th April? Which seemed odd if it was dispatched on the 14th. It’s now the 20th April and the item has still not arrived. I don’t think they should advertise products they clearly do not have in stock.
20 kwietnia 2020
Opinia niezależna
Odpowiedź od Dental Direct
Dear Michelle
Thank you for taking the time to complete the review.
Could i ask that you send an email directly to sales@dentaldirect.co.uk with you order number and i will look into this for you, as you placed your order during Covid-19, it could have been delayed in the post, but please let me have some details and i will check this out for you
Kind Regards
Paul
Great prices and service
17 marca 2020
Opinia niezależna
Service could be a little better
Service could be a little better, all in all ok experience
9 marca 2020
Opinia niezależna
Excellent product
Excellent product, order received was one short but that was quickly rectified after advising them.
Will definitely order again.
4 marca 2020
Opinia niezależna
I ordered 6 items (toothpaste) and paid…
I ordered 6 items (toothpaste) and paid £ 3.49 for Shipping & Handling (so the overall unite price for me was £ 2.65).
Then the company informed me that they don't have enough units so they only sent me 3 unites and refunded half of the actually item price. The whole reason I am willing to pay £ 3.49 for Shipping & Handling was that I will receive 6 units. It worked it out that I paid £ 3.43 per unit.
28 lutego 2020
Opinia niezależna
Excellent communication
Excellent communication
Great service
Recommend
26 lutego 2020
Opinia niezależna
Great service and great product thanks
23 lutego 2020
Opinia niezależna
Delayed delivery
I’ve ordered Oranurse toothpaste for my son who has autism.
I ordered on the 11th and it is now the 21st. No sign of my order and I’ve since been emailed to say that my order will only be partly fulfilled due to low stock.
Very disappointed in this.
21 lutego 2020
Opinia niezależna
Odpowiedź od Dental Direct
Dear Emma
Thank you for taking the time to complete the review.
There had been some major production issues with this product and unfortunately we didn't get as much as we had ordered and therefore had to cut back some quantities that some customers ordered. I do apologies for any inconvenience that this may cause but was unfortunately, unavoidable.
Kind Regards
Paul
Recommended reliable store
Good range of products for specific medical needs ie. dry mouth.
Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed.
Have purchased from DD many times, no complaints.
21 lutego 2020
Opinia niezależna
very quick orderand hassle free
21 lutego 2020
Opinia niezależna
The toothpaste is great for the…my child whose sensitive to taste of flavoured toothbrush hence the purchas. My child loves it
The toothpaste is great for the sensitive person and delivery was OK
20 lutego 2020
Opinia niezależna
Parcel took nearly a week to arrive
20 lutego 2020
Opinia niezależna
Only thing I had problem with was being…
Only thing I had problem with was being unable to confirm email address for my account so was then unable to track item requested new confirmation email several times with no response
20 lutego 2020
Opinia niezależna
very good value for money and always…
very good value for money and always arrives promptly .... even when using the Royal Mail!
20 lutego 2020
Opinia niezależna
Toothpaste not shown as out of stock
Ordered toothpaste, not shown as out of stock. No delivery when expected but after 6 days I received a message saying that it was out of stock and delivery will be delayed further.
If an item is out of stock be honest and show it as such.
20 lutego 2020
Opinia niezależna
Odpowiedź od Dental Direct
Dear David
Thank you for taking the time to complete the review.
There had been some major production issues with this product and unfortunately we didn't get as much as we had ordered and therefore had to cut back some quantities that some customers ordered. I do apologies for any inconvenience that this may cause but was unfortunately, unavoidable.
Kind Regards
Paul
Arrived on time and well packaged.
19 lutego 2020
Opinia niezależna
Doświadczenie Trustpilot
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