DCL Insurance Recenzje 

1864
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Its my 3rd year with DCL INSURANCE thank you very much for such a nice and friendly service On renewal got cheaper quote from somewhere else but DCL match the price for me Once again thank you ver... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .

Reakcja na opinię

Oceniono na 5 z 5

Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Staff are very friendly they try to explain everything but I couldn’t understand as I have earing problems it would nice if you can paper by post thank you n god bless you thank you

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik ubezpieczeniowy

Napisane przez firmę

DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1864)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 354

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

It was a very good service and they cut…

It was a very good service and they cut my price by 85 , amazing customer service

8 czerwca 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Oceniono na 5 z 5

Very good experience with Yohann,he is…

Very good experience with Yohann,he is very helpful he does speak very clearly and make me understand the policy ,thank you very much.

29 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Oceniono na 5 z 5

Nab’s

Yohann is the best customer advisor for renew my insurance . Very polite & knowledgeable person explaining everything.. good job keep it up

3 czerwca 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

Jill was both professional and pleasure…

Jill was both professional and pleasure to deal with.
This is the second time I have insured with DCL.
I was thinking of going to another company but Jill's knowledge and advice swayed me to renew.
Joe Renda.

16 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.

Oceniono na 5 z 5

I just want to thank Daniella

I just want to thank Daniella. Very professional and helpful. I am very satisfied with Daniella's service regarding my taxi insurance. Highly recommend.

1 czerwca 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

Very professional

Very professional,I am very happy with service and quote👍

1 czerwca 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

Best insurance

Best insurance.
No one can beat dcl. Excellent service .God bless 🙌

1 czerwca 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Oceniono na 5 z 5

Always perfect to deal with and yohann…

Always perfect to deal with and yohann made itv very easy

29 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

Mohammad

Carolyn George truly excellent lady excellent customer service

27 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

I am very happy with service and quote…

I am very happy with service and quote . I have spoken with Daniela Rycroft , she is very professional and handled my query very efficiently .

26 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Oceniono na 5 z 5

Great customer service from Daniella

Daniella Rycroft helped me out today, she was very nice explaining everything in detail and answering all my questions. I really appreciate the service I received from her.

23 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

very god customervservice

very helpful and very fast service customer are very polite and explain each and every detail regarding insurance policy.

23 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

Fantastic customer service

Usually when it comes to insurance everyone does the normal shop around see who is cheapest, not with DCL 3 years in a row I have taken out their policy straight away.
They make it so easy no long phone calls just a 5 minute call all sorted.
Would like to say a special thanks to Jill this time round for sorting everything for me. No one looks forward to renewal but DCL make it so much easier.

18 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

Adelphia Phillips provided outstanding…

Adelphia Phillips provided outstanding customer service at DCL Insurance. Professional, knowledgeable, and genuinely caring—she made the entire process smooth and stress-free.

21 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

Best insurance company for private hire…

Best insurance company for private hire taxis .very competitive quotes .I recommend this company to everyone. Jill mayne was very helpful and gave me very good quote for renewal thanks to her.

21 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.

Oceniono na 5 z 5

Adele at dcl dealt with me and my…

Adele at dcl dealt with me and my husband today and was very good with us . Explained everything beautifully and gave us a discount which has led to us renewing with you once again. Thank u Adele 💓

21 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Adele and her manager.

Oceniono na 5 z 5

Brilliant service

The process of renewal was made smooth and efficiently by Ella Bell. Friendly customer service. I highly recommend DCL Insurance.

20 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

This is my third consecutive year with…

This is my third consecutive year with DCL. The service I received from Matthew Santos was great. He is very friendly and professionally handled my request for a renewal, provided a good quote for me even he competed the other supplier quote.

20 maja 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Matthew and his manager.

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