DCL Insurance Recenzje 

1863
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Its my 3rd year with DCL INSURANCE thank you very much for such a nice and friendly service On renewal got cheaper quote from somewhere else but DCL match the price for me Once again thank you ver... Zobacz więcej

Oceniono na 5 z 5

Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .

Reakcja na opinię

Oceniono na 5 z 5

Staff are very friendly they try to explain everything but I couldn’t understand as I have earing problems it would nice if you can paper by post thank you n god bless you thank you

Reakcja na opinię

Oceniono na 5 z 5

Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik ubezpieczeniowy

Napisane przez firmę

DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1863)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 353

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Really helpful and friendly service

Really helpful and friendly service. They provided me with a great insurance quote and made the whole process quick and easy. Very professional!!!!

25 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

Very good service very helpful

Very good service very helpful

24 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Oceniono na 5 z 5

Quality agent, Yasmin

Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds.
For this year renewal, Yasmin was clear and precise about the policy. No hidden fees and all items in the policy were clearly explained.
I did my renewal this year with DCL because of how the agent handled the client.
DCL would be better if all agents had Yasmin qualities.

23 września 2026
Opinia niezależna
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Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us.

Oceniono na 5 z 5

Thank you so much Danielle Wakelin.

Thank you so much Danielle Wakelin.
Everything was explained in detail and easy to understand Excellent service Thanks.

22 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

My contact was Ellie

My contact was Ellie. Great and polite. Anything she didn’t know, rather than say no, she said she’d find out and came back to me. Which is all you want. Well done Ellie and DCL

22 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Ellie and her manager.

Oceniono na 5 z 5

DCL insurance renewal

I was contacted by Danielle Wakelin from DCL insurance about the renewal of my insurance. Everything was explained in detail and easy to understand so all the process was completed successfully. Thank you DCL insurance and thank you Danielle for your patience and good service.

21 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.

Oceniono na 5 z 5

DCL is top insurance company.

DCL is top insurance company.
Ciaran was a very professional and very helpful.
Thanks again.

21 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

Outstanding client support.

I appreciate today's call, George West. I must say You were very professional, supportive, and understanding, coming close to matching the outside offer I received. You and others like you are a valuable asset to the DCL👊🏽Thank you!

21 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto George and his manager.

Oceniono na 5 z 5

Excellent service and very helpful…

Excellent service and very helpful service.

16 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

DCL Provides excellent support and…

DCL Provides excellent support and services, Yasmin has been very supportive and understanding. Yasmin has been emailing me and calls to me for my renewal very politely spoken. Thank you Yasmin.
Good Renewal Price 🫶🏼

18 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.

Oceniono na 5 z 5

Thank you Yasimin

Yasmin is very high experience agency, it was amazing how she explaine everything clearly and also to finish the job on time.

Thank you .

18 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

Best customer service DCL i was doing…

Best customer service DCL i was doing renewal and i received very good service i really appreciate Jill for your Amazing assistance thank you

14 sierpnia 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

I am with dcl insurance I spoke to…

I am with dcl insurance I spoke to Danielle Wakelin and she was very helpful and polite and helped me very well I would rate her a 10/10

14 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Oceniono na 5 z 5

Danielle Wakelin was an absolute star

Danielle Wakelin was an absolute star, excellent customer service- I would highly recommend her!

14 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Oceniono na 5 z 5

Excellent service

Excellent service

14 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Oceniono na 5 z 5

Very good service.

12 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Oceniono na 5 z 5

Yasmin was great DCL very Competetive pricing

Yasmin was great and so is DCL i changed insurer after 5 years once with a other insurer what mistake leaving DCL was, Im still waiting 2 years later for a non fault claim settlement! I have been back with DCL now and will be recommending to others wont be going else werefor sure 5* for DCL.👍🏽

11 września 2026
Opinia niezależna
Logo DCL Insurance

Odpowiedź od DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.

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