Ordered an item on a next day delivery. It’s been one week since the order has been placed. I have reached out to customer service via email and whatsapp mobile number. Seems that customer ser... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Ordered an item on a next day delivery. It’s been one week since the order has been placed. I have reached out to customer service via email and whatsapp mobile number. Seems that customer ser... Zobacz więcej
Reakcja na opinię
Absolutely brilliant service every time. Dan always manages to find the best pieces for both me and my children, and makes the whole process so easy. I can see something he’s listed on Instagram and h... Zobacz więcej
Refunded me full amount with 0 hassle- Dan is really nice man to deal with. Explained about certain issues that were no fault of his own but also made no excuses. Will definitely use his website again... Zobacz więcej
Best online shopping site around. Massive reductions compared to high street WhatsApp groups are perfect so you don’t miss out on special offers. Would highly recommend 5⭐️⭐️⭐️⭐️⭐️
Founded in 2016, we supply and sell luxury designer brands at discounted prices. Items we sell can be current season, old season, outlet stock or European exclusives. Stock is bought in huge quantities and this enables us to sell all stock below RRP. We are a UK based VAT registered company and all items we sell are 100% authentic. Dan has built a small team of fashion minded individuals that will be able to help you with sizing, measurements or any other questions you have on a particular item. We are located in the city centre of Leicester, however we do not have a physical store and work only online. We look forward to dealing with you soon.
Leicester, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 88% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
7 days on from placing my order….
I have no parcel
I have no excuses
I have no reply from your questionnaire
I have no answer from contact@dygroup in the said time maximum (48hrs)’
No reply whatsoever
I’m returning customer aswell
My son has missed out on half his birthday clothes :(

Odpowiedź od DANYOUNGUK
Ordered 2 running sets yesterday turned up today great service 👍🏻
Just want to say bought your Tommy swim shorts on here Apple Pay, kept up to date immediately with order process then they arrived next day, top service 👍 Couldn’t have been easier or better in any way.. will be buying again
Asked could I exchange an item and was told no problem and sent return address. Returned item for exchange to receive the item back and be charged another delivery fee along with being told they don’t take exchanges. Won’t be ordering again.

Odpowiedź od DANYOUNGUK
This is the worst company ever. Ive payed and waited for my order now in a hole month, have not received any help or my package from them. Have not even get the money back. This is a bluff company, DONT EVEN ORDER FROM THEM!

Odpowiedź od DANYOUNGUK
Loyal returning customer. 2x cp jackets the best I’ve ever seen at great prices. Definatly returning again and most likely all kids shopping done from here in future. Need a loyalty discount on top of its possible please at this rate lol
Great price, great service. Always my go to for designer clothes for me and my son
Fantastic service! Fast delivery and great item! Thank you.
Bang on from start to finish. Easy to deal with quick delivery
Placed first ever order with Danyounguk just over a week ago and have since placed two further orders. All three arrived next day, well packaged and exactly a described. Seamless and faultless service from start to finish and would highly recommend.
Cheers
Stu
I bought an expensive Canada Goose jacket from Dan Young at a significant discount. I was very surprised that it arrived without original store tags or packaging. It had been simply placed, unwrapped, in an *open* DPD bag which was then placed in a mailer. This made me wonder. Now, a month later, the stitching on one arm is starting to become undone. I tried to reach Dan Young to address these issues, but had these problems: 1. It's very hard to find contact info on their website. 2. When I did find their customer service email, my email to them was rejected (I tried twice). Hence ... this review. [FYI, my original review expressed my concerns more strongly. As their first response, this company threatened legal action, which makes me even more alarmed about their business practices.]

Odpowiedź od DANYOUNGUK
#91686 My order has been cancelled
I’ve been trying to contact you no response. Please look into it
I ordered the wrong size. This was corrected the next day with brilliant service to hand deliver a bigger size
Brilliant customer service all round
Purchased a Rolex from Dan young excellent service from start to finish couldn’t recommend enough
@DANYOUNGUK
Very happy with my Stone Island Nylon Metal In Econyl Regenerated Flight Trouser , the item was shipped out very quick , the most important thing the brands are AUTHENTIC! ✔️
Ordered yesterday morning at 9:30 and it arrived today and 1 pm unreal service couldn’t ask for better
Ordered off DY UK multiple times. Always perfect, postage is quick and communication is so good. I ordered trainers yesterday morning and I already have them in hand.
10/10 company
Ordered a Polo shirt on a heavy discount over what they would normally retail at, or even be on sale at.
Received item, squashed up inside package, full of creases (not a problem, I can iron). The ordered size was XXL. Although the shirt had an XXL tag attached to it, the shirt was clearly SIGNIFICANTLY smaller than an XXL.
The response I got from DanYoungUK when I contacted him about this issue, was pretty much in line with his response to other critical comments on this review page. Aggressive. Hostile. Defensive. Not someone you want to be dealing with in an online transaction at all.
Despite me showing him photographic evidence of the tightness of the shirt (with exposed belly buttons n all), compared with other XXL products from the same brand, he refused to acknowledge that the shirt was anything other than exactly as described.
Then I found an M (for Medium) label tucked underneath wash and other labels inside the shirt, thus confirming the shirt wasn't an XXL at all, but a Medium all along. I sent him a photograph of the M lable, at which point he agreed to a full refund including postage costs that I was looking for.
However, having dealt with the man via Email, and having read through the comments on this page about him. I simply don't trust him to deal with the Return honourably. Easiest thing in the world to say he never received the package or lie about what was inside the package (see other reviewers comments).
Thus, instead of returning the goods and potentially losing the money and the shirt, I will simply take the hit and pass the shirt on to some diminutive relative.
Dan Young is NOT someone you want to be dealing with in an online transaction. I was fortunate in that the shirt was only 50 quid. Lesson learned.

Odpowiedź od DANYOUNGUK
1st time buyer. Prompt delivery during the Christmas / new year period. Unfortunately, I had a size issue and had to return but the refund was swift. Certainly recommend.
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