DANYOUNGUK Recenzje 

983
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Ordered an item on a next day delivery. It’s been one week since the order has been placed. I have reached out to customer service via email and whatsapp mobile number. Seems that customer ser... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely brilliant service every time. Dan always manages to find the best pieces for both me and my children, and makes the whole process so easy. I can see something he’s listed on Instagram and h... Zobacz więcej

Oceniono na 5 z 5

Refunded me full amount with 0 hassle- Dan is really nice man to deal with. Explained about certain issues that were no fault of his own but also made no excuses. Will definitely use his website again... Zobacz więcej

Oceniono na 5 z 5

Best online shopping site around. Massive reductions compared to high street WhatsApp groups are perfect so you don’t miss out on special offers. Would highly recommend 5⭐️⭐️⭐️⭐️⭐️

Informacje dotyczące firmy

  1. Sklep odzieżowy

Informacje przekazane przez różne źródła zewnętrzne

Founded in 2016, we supply and sell luxury designer brands at discounted prices. Items we sell can be current season, old season, outlet stock or European exclusives. Stock is bought in huge quantities and this enables us to sell all stock below RRP. We are a UK based VAT registered company and all items we sell are 100% authentic. Dan has built a small team of fashion minded individuals that will be able to help you with sizing, measurements or any other questions you have on a particular item. We are located in the city centre of Leicester, however we do not have a physical store and work only online. We look forward to dealing with you soon.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

983 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 88% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(983)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 44

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

7 days on from placing my order….

7 days on from placing my order….
I have no parcel
I have no excuses
I have no reply from your questionnaire
I have no answer from contact@dygroup in the said time maximum (48hrs)’

No reply whatsoever
I’m returning customer aswell
My son has missed out on half his birthday clothes :(

15 czerwca 2024
Opinia niezależna
Logo DANYOUNGUK

Odpowiedź od DANYOUNGUK

Hi John,

Could you please supply me with an order number and I’ll get this looked into immediately. I haven’t seen an email from yourself!

Dan.

Oceniono na 1 z 5

Got told I could exchange an item then got the item sent back and charged delivery fee

Asked could I exchange an item and was told no problem and sent return address. Returned item for exchange to receive the item back and be charged another delivery fee along with being told they don’t take exchanges. Won’t be ordering again.

10 maja 2024
Opinia niezależna
Logo DANYOUNGUK

Odpowiedź od DANYOUNGUK

Ordered 5 items, and returned all 5. Tried to return swimshorts he’d tried on despite it clearly saying on the website swimwear is not returnable. Wrong un, delighted he won’t be back.

Oceniono na 1 z 5

This is the worst company ever

This is the worst company ever. Ive payed and waited for my order now in a hole month, have not received any help or my package from them. Have not even get the money back. This is a bluff company, DONT EVEN ORDER FROM THEM!

1 kwietnia 2024
Opinia niezależna
Logo DANYOUNGUK

Odpowiedź od DANYOUNGUK

You lost me at “hole month”. Not sure if you’ve spelt your name wrong too but I don’t have any orders from a “Sandra”. Feel free to contact us on contact@dygroup.co.uk rather than go down the libel route.

Oceniono na 5 z 5

Loyal returning customer

Loyal returning customer. 2x cp jackets the best I’ve ever seen at great prices. Definatly returning again and most likely all kids shopping done from here in future. Need a loyalty discount on top of its possible please at this rate lol

18 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Perfect all round

Placed first ever order with Danyounguk just over a week ago and have since placed two further orders. All three arrived next day, well packaged and exactly a described. Seamless and faultless service from start to finish and would highly recommend.
Cheers
Stu

9 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Not convinced they are legit

I bought an expensive Canada Goose jacket from Dan Young at a significant discount. I was very surprised that it arrived without original store tags or packaging. It had been simply placed, unwrapped, in an *open* DPD bag which was then placed in a mailer. This made me wonder. Now, a month later, the stitching on one arm is starting to become undone. I tried to reach Dan Young to address these issues, but had these problems: 1. It's very hard to find contact info on their website. 2. When I did find their customer service email, my email to them was rejected (I tried twice). Hence ... this review. [FYI, my original review expressed my concerns more strongly. As their first response, this company threatened legal action, which makes me even more alarmed about their business practices.]

19 marca 2024
Opinia niezależna
Logo DANYOUNGUK

Odpowiedź od DANYOUNGUK

Good afternoon Hope,

Firstly I would suggest the libel comments regarding “fake” are removed from your review so we don’t have to take legal action. I have instructed a solicitor regarding this review to monitor loss of business/sales due to defamation on a public domain. They will be in touch at the address on the original order.

Secondly, the customer service email is shown on the website contact@dygroup.co.uk. If the email is being rejected you will be emailing our old email address.

Please contact us on the above to discuss.

Thank you! Dan.

Oceniono na 5 z 5

@DANYOUNGUK

@DANYOUNGUK
Very happy with my Stone Island Nylon Metal In Econyl Regenerated Flight Trouser , the item was shipped out very quick , the most important thing the brands are AUTHENTIC! ✔️

7 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Ordered off DY UK multiple times

Ordered off DY UK multiple times. Always perfect, postage is quick and communication is so good. I ordered trainers yesterday morning and I already have them in hand.

10/10 company

31 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

Read the 1* reviews BEFORE u buy!

Ordered a Polo shirt on a heavy discount over what they would normally retail at, or even be on sale at.

Received item, squashed up inside package, full of creases (not a problem, I can iron). The ordered size was XXL. Although the shirt had an XXL tag attached to it, the shirt was clearly SIGNIFICANTLY smaller than an XXL.

The response I got from DanYoungUK when I contacted him about this issue, was pretty much in line with his response to other critical comments on this review page. Aggressive. Hostile. Defensive. Not someone you want to be dealing with in an online transaction at all.

Despite me showing him photographic evidence of the tightness of the shirt (with exposed belly buttons n all), compared with other XXL products from the same brand, he refused to acknowledge that the shirt was anything other than exactly as described.

Then I found an M (for Medium) label tucked underneath wash and other labels inside the shirt, thus confirming the shirt wasn't an XXL at all, but a Medium all along. I sent him a photograph of the M lable, at which point he agreed to a full refund including postage costs that I was looking for.

However, having dealt with the man via Email, and having read through the comments on this page about him. I simply don't trust him to deal with the Return honourably. Easiest thing in the world to say he never received the package or lie about what was inside the package (see other reviewers comments).

Thus, instead of returning the goods and potentially losing the money and the shirt, I will simply take the hit and pass the shirt on to some diminutive relative.

Dan Young is NOT someone you want to be dealing with in an online transaction. I was fortunate in that the shirt was only 50 quid. Lesson learned.

11 stycznia 2024
Opinia niezależna
Logo DANYOUNGUK

Odpowiedź od DANYOUNGUK

Probably the biggest sausage I’ve ever come across in 8 years of business.

£45 polo. Sent some massive Karen email because it didn’t fit, told me he was a P&S expert but couldn’t find the size tag. 😭

He later found the tag and it was completely our fault for sending the wrong size so offered a full refund plus postage costs. He’s now not returning because he thinks I need to scam him for a £45 polo shirt.

It’s always the bellends that order the cheapest items on the site that behave like this.

I hope you other sellers don’t come across this clown. If you do, cancel before sending. He ain’t worth the aggro.

Oceniono na 5 z 5

1st time buyer

1st time buyer. Prompt delivery during the Christmas / new year period. Unfortunately, I had a size issue and had to return but the refund was swift. Certainly recommend.

1 stycznia 2024
Opinia niezależna

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