Custom Offsets Recenzje 821

Fast shipping at a reasonable price, I'm happy with them so far in my one experience.

I rarely leave negative reviews, but my experience with Custom Offsets has been nothing short of frustrating and unacceptable.

I’ve been dealing with weeks of delays, constantly changing information, and a complete lack of accountability from their team. I paid for expedited shipping, was promised specific delivery dates multiple times, and every single one of those dates has been wrong. Their staff gives different answers each time I reach out, and no one seems to know the actual status of the order.

After waiting far longer than promised, I was told the wheels were “shipping soon,” then “shipping today,” then “shipping later this week,” then finally that transit time might take days longer because of “market conditions.” None of this matches what I was told when I paid for the order — especially when I paid extra for expedited service.

The worst part? My wheels are part of a scheduled and prepaid build appointment, and their constant delays have put that entire project at risk. I trusted their timelines, and they completely failed to meet them. At this point, I’ve spent more time chasing updates than actually enjoying anything I ordered.

If you’re considering buying from Custom Offsets, be prepared for delays, inconsistent communication, and excuses. I will not be ordering from them again, and I would strongly recommend anyone else look elsewhere unless you enjoy being misled and left in the dark.

I'm very pleased with the Kenda Tires this is my second set very pleased with the five BG Rod Rally Wheels looking nice on my 2007 FJ Cruiser
My last set of Kenda lasted 2 1/2 years.I feel they're great for off road applications.
From the time of my order to delivery I'd rate aspect of this transaction @ 5 stars
God BlessYouAll @ CustomOffSets you're the BEST ..

Custom Offsets always has what I'm looking for to make my truck better with quality parts at a great price with free shipping thanks again.

incredible hospitality, very knowledgeable, perfect execution. i am extremely impressed and would recommend you guys hands down. thank you soo much.

Derrick was very helpful. I was given the best deal, shipping was quick, wheels look perfect!! Very good overall experience.

Buying process was made easy. Great information about products. Also carried great products. They processed my order and had it shipped very fast. Thanks for great service

Absolutely great product at a great price. Ordered complete set of tires and wheels for my wife’s Cadillac and everything was perfect. All lug nuts were there and the tpms tool was great. Only issue it had was the wheels I ordered didn’t have a picture but was able to find an image online. Not enough of an issue to rate them any lower than 5 stars. Thank everyone at Offset for your great customer service.

Overall great experience and I received the product on time!

Second purchase and couldn’t be more pleased. Trying their new Kelfire tires hopefully all goes well!

Nikki was great with exchanging my order. She even remembered me when I called back. She made sure to confirm the new order was in stock before completing so I would not have to go through calling back to reorder.

I had an issue with some wrong sizing on my wheels and also a scratch from shipping. Custom offsets was great and took care of everything, made it all better. They have a great website, gallery and fast shipping. Great company!

The wheel and tire set is great delivered quickly with everything in the kit. The sensors synchronized right away.one wheel had the center cap set wrong but only took a second to figure it out.over all everything was great

You won't regret using this company great online experience. The package rim and tires were ready to go and they exceeded our expectations.

Good prices and it shipped and delivered super fast!

I order me a set of tires and it was fast shipping and they look great on my 2024 sliverado

I’d like to start by saying that Custom Offsets has always been my go to for purchases. I believe I’m on my 4th set of wheel/tire packages from the company. Recently we decided to put rims and tires on my wife’s vehicle as she wanted me that special look. Well the process was smooth as it has been in the past, however, two days into the tracking number we had come to find out the maker of that room we selected was not available any longer. So this started the process all over again, however, we spoke with a young lady named Kessendra who walked us along possible substitutions and has been with us every step of the way and we just confirmed that our new set will be shipped out shortly. I cannot commend Kessendra enough for the guidance she provided to make my wife’s vision come to life. Highly recommend her and Custom Offsets.

Steve M

I had a really good experience with Dylan at Custom Offsets! I had ordered some uncommon wheels that turned out to be discontinued by the manufacturer. I was ready to just cancel the order and work locally. Dylan worked some magic and got me in different set, of MOTO Metals, the next week. Thanks Dylan!

Surprised how fast my order was prepped and shipped even the 3rd party was able to get what I needed fast. Dohrn shipping was even spot on the contact couldn't be more satisfied with all of them.

Thanks JD

A well organized website. Easy to navigate and helpful in selecting best options for your truck. A large selection to choose from. Excellent service and quick delivery.