Currys - High Wycombe Recenzje 

19
•
Wynik TrustScore: 4 na 5

4,0

Unit E Wycombe Retail Park, HP11 1FY High Wycombe, Buckinghamshire, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I really like the employee Jason’s work ethics and sincerity towards customers. He was really friendly and very helpful to me while I was there.

Oceniono na 5 z 5

Very friendly and professional service when collecting my online order. Luke was very polite and helpful, and everything was quick and smooth. I’m very happy with the service. Highly recommended!

Oceniono na 1 z 5

My Mum brought a tumble dryer last October, since day one there have been problems with it. Trying to get to talk to someone in Customer Services is virtually impossible. We visited our local store an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ive ordered a new phone and it arrived in 2 working days compare with other suppliers Very happy day


Informacje dotyczące firmy

  1. Sklep AGD
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV
  5. Sklep z komputerami i akcesoriami
  6. Sklep z przyborami kuchennymi
  7. Sklep z telefonami komórkowymi

O Currys - High Wycombe

Napisane przez firmę

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Dane kontaktowe

  • Unit E Wycombe Retail Park, HP11 1FY, High Wycombe, Buckinghamshire, Zjednoczone Królestwo

  • 03445610000

4,0

Dobra

Wynik TrustScore: 4 na 5

19 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,0

Wszystkie recenzje

(19)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 137 866

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Oceniono na 1 z 5

Awful experience

I went into the store this evening to pick up an order. I waited at the collection area to be told by a very abrupt lady that I was to wait at the Repairs tillpoint.
A gentleman came in a few minutes after me to collect something and did the same, waited by the Collection tillpoint. Rather than directing him to the Repairs till, the same lady was overly polite and found someone to serve him straight away.
All this time the lady was standing at the door greeting customers, why couldn’t she serve, or at the very least, be more polite in her demeanour.
At the same time a gentleman was in asking for help. Whilst being served, the member of staff started helping someone else. The customer was very agitated by this and I don’t blame him. He asked the same lady if he could speak to a manager and she was incredibly hostile. As he walked off to find someone else she said ‘he doesn’t have to be so rude.’ He was clearly frustrated and no one seemed to want to help him.
This wasn’t the last of the poor customer service witnessed. A couple had come in as they need some help with a faulty appliance. The member of staff serving them was also abrupt and very short in his answers. He started to call someone but didn’t explain to them what was going on or who he was calling. At one point he even turned to them and said ‘you don’t need to get so angry.’ The customers weren’t angry and just waited calmly.
Whilst all this was going on, the staff members were bickering amongst themselves. It was very awkward and an incredibly uncomfortable situation to be in. Once they had finished bickering, they then started to discuss how rude the customers were in ear shot of other members of staff and customers. It was appalling.

1 października 2026
Opinia niezależna
Logo Currys  - High Wycombe

Odpowiedź od Currys - High Wycombe

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Oceniono na 1 z 5

Very disappointing experience

Very disappointing experience. I went into the store to return an item I had purchased, but was told I could not return it there and had to arrange the return online and take the parcel to the Post Office.

What made the experience worse was the staff member’s attitude. They were rude and unhelpful when explaining the process. I understand that there may be different procedures for certain returns, but customers should still be treated politely and respectfully.

Unfortunately, the way I was treated left a very bad impression.

24 września 2026
Logo Currys  - High Wycombe

Odpowiedź od Currys - High Wycombe

Hi,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Oceniono na 2 z 5

I had two nice deliveries drivers one…

I had two nice deliveries drivers one male one female they were truly lovely. The next day when I went to use it realised there was an issue with the dishwasher the bottom plate was broken and was catching the door every time I opened it. Tried calling curry’s customer service all my calls were dropped each time and no one wanted to know . So I had a brand new dishwasher I couldn’t use. Luckily I took insurance out on it when it arrived as I had to go through the insurance to get it fixed so that meant I had five days without being able to use my dishwashers insurance was fab D&G but I felt like currys couldn’t careless with there after care no response no call back no help. I will think twice before ever buying again.

21 sierpnia 2026
Logo Currys  - High Wycombe

Odpowiedź od Currys - High Wycombe

Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. - Shauna

Oceniono na 1 z 5

My Mum brought a tumble dryer last…

My Mum brought a tumble dryer last October, since day one there have been problems with it. Trying to get to talk to someone in Customer Services is virtually impossible. We visited our local store and arranged for an engineer to visit, they couldn’t find anything wrong. The machine still wasn’t fit for purpose. We visited the store again and asked to speak to the Manager. He didn’t seem very interested in our concerns and was quite rude, at one point he walked off half way through our conversation. Another engineer visited and he did fix the problem. Needless to say this has been a very stressful situation for my Mum and we shall not be using Curry’s in the future.

27 sierpnia 2026
Opinia niezależna
Logo Currys  - High Wycombe

Odpowiedź od Currys - High Wycombe

We are truly sorry to hear about the ongoing issues your mum experienced with her tumble dryer and the difficulties you faced with our customer service. This is certainly not the experience we want for our customers. We appreciate you bringing this to our attention.

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