I recently made a purchase of 4 x appliances from Currys Guildford Store. I was served by a lovely lady named Catherine. She talked me through all my buying options, had good knowledge of all the pr... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 1 Ladymead Retail Park, Europa Park Road, GU1 1AJ Guildford, Surrey, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I bought a radio at the local Currys shop on a Thursday. However, the shop assistant told me that, as there were none in the store a new unit would be delivered either on Sunday (today) or before next... Zobacz więcej
Firstly Id like to thank all the staff their for their service. Everyone was extremely helpful and patient with all my questions and requests. Specifically Dhiya, she helped with with the majority of... Zobacz więcej
Currys Guildford. Very short of staff. Waited ages to speak to someone and then only managed to speak to the Samsung rep. He was helpful, however, we had been there so long we needed to get lunch. On... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep AGD
- również w kategorii:
- Sklep RTV
- Sklep TV
- Sklep z komputerami i akcesoriami
- Sklep z przyborami kuchennymi
- Sklep z telefonami komórkowymi
O Currys - Guildford
Napisane przez firmę
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Dane kontaktowe
Unit 1 Ladymead Retail Park, Europa Park Road, GU1 1AJ, Guildford, Surrey, Zjednoczone Królestwo
- 03445610000
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fantastic lady that helped with…
Fantastic lady that helped with everything. Polite and respectful all throughout.
Initially walked around and felt like I…
Initially walked around and felt like I was being ignored 🙁 by staff
BUT then the chap that did serve me was beyond helpful and very efficiant
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
It’s all about sales
It’s all about sales, the person that looked after us was pleasant enough but it’s clear he was under pressure to sell this and that . It’s a completely capitalistic structure and mindset of Currys that now reflects through their staff regrettably

Odpowiedź od Currys - Guildford
Service choice value perfect
Excellent
Your employee on the phone. They helped me find the right washing machine. After the one you were advertising. Was out of stock.
No customer complaints telephone number and failure to respond to letter
Wrote to them on August 7th regarding what amounts to misspelling and also failure to deliver on time. No response, and no way to communicate by telephone.

Odpowiedź od Currys - Guildford
Excellent service
Excellent service - order arrived on time, friendly and helpful delivery
I have had an awful experience
I have had an awful experience with an order+install of a new washer dryer. The appliance was incorrectly installed with feet hanging off the ground, the door was set up misaligned, and they caused a leak. Customer service gives us radio silence. Avoid at all costs.
EDIT: don’t think for a second that their response below is well-intended, they never responded to the email I sent to them.

Odpowiedź od Currys - Guildford
Well look after very helpful got item…
Well look after very helpful got item that day
Currys Guildford very helpful with phone upgrade
Currys Guildford were very helpful when I recently had to replace an old Sony smartphone by a more up-to-date Samsung model. In particular, Mohsin gave me good advice on the change and successfully carried out the transfer of data, in spite of recurring problems with my old phone powering off.
Brilliant sales person.
The saleslady was so helpful.We sought her out because she goes above and beyond.Every time we need anything electrical we come to her.
Easy quick service
Easy quick service. Great big store. Floor manager hana is brillant
Helpful store manager and assistant
The store manager (I think his name is Igor) at your ladymead, Guildford branch couldn’t have been more helpful when I needed to exchange an Apple Watch. Jonathan the sales assistant was helpful too.

Odpowiedź od Currys - Guildford
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







