Currys - Canterbury Recenzje 

66
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Wynik TrustScore: 4.5 na 5

4,4

Unit 1A Canterbury Retail Park, CT1 1WZ Canterbury, Kent, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We can’t thank Melanie enough for helping us get what we needed and go through through all the paperwork and taking time to put our minds at rest.we were given plenty of time to think over our purchas... Zobacz więcej

Oceniono na 1 z 5

Mis-sold apple telling us it was free for 24 months subscription it was only 3 months free when we asked apple. Currys customer service was appalling we asked why they had turned off our terrestrial a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Although we had researched the items, we were impressed the knowledge and extra information we received from your salesman 'Jonathan'. Seldom found these days. The delivery was on time and the deliv... Zobacz więcej

Oceniono na 5 z 5

Online and head office experience truly awful, however the Canterbury store especially Benn were amazing! Highly recommend and would go to that store again. So glad we visited thr store.


Informacje dotyczące firmy

  1. Sklep AGD
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV
  5. Sklep z komputerami i akcesoriami
  6. Sklep z przyborami kuchennymi
  7. Sklep z telefonami komórkowymi

O Currys - Canterbury

Napisane przez firmę

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Dane kontaktowe

  • Unit 1A Canterbury Retail Park, CT1 1WZ, Canterbury, Kent, Zjednoczone Królestwo

  • 03445610000

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

66 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,4

Wszystkie recenzje

(66)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 138 545

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent Service.

The two gentlemen (Stace and Tom) who delivered our new tumble dryer and removed the old one on the 13 October 26 were most helpful, professional, polite and chatty and did an excellent job in positioning the new dryer. They were excellent representatives for Currys.

13 października 2026
Opinia niezależna
Oceniono na 2 z 5

Just like the service on the day this…

Just like the service on the day this was as bad

9 października 2026
Logo Currys  - Canterbury

Odpowiedź od Currys - Canterbury

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie

Oceniono na 5 z 5

Ben was a legend

Ben was a legend. Should get employee of the year. Went out of his way to help me and genuinely made my day better. Thanks.

9 października 2026
Oceniono na 5 z 5

Thank you so much Currys

Thank you so much , very easy to make an online order with Currys
Easy to find a delivery slot and delivery on time as stated in the text message on the day .

8 października 2026
Oceniono na 5 z 5

Mel was very helpful and very patient…

Mel was very helpful and very patient with a 78 year old. She explained everything in detail and organised a delivery time which suited me.
Kolinio and Perry delivered at the correct time and were respectful of the premises and good at explaining how the TV worked.

6 października 2026
Oceniono na 5 z 5

Great experience…

Firstly we were greeted upon entering the store. Then, whilst looking at TV’s we were asked if we needed any help.
Mark was very helpful and answered all of our questions

5 października 2026
Oceniono na 3 z 5

After sales support very poor

Bought a laptop online for collection from a (nearly) local store (45 mins drive) as my daughter needed one fast! Got it home and found that the power supply was missing. Then followed several fruitless chats with Currys. Basically they needed the product returned for refund, and then replaced complete. Crazy they expect us to suffer 1.5h drive, petrol, wear and tear, to correct their mistake. They can't just send out a replacement power supply. Very poor quality support, aided and abetted by the stupidest AI chatbot I've ever encountered. Cheaper to buy a new power supply on the internet than to drive to the store, but why should I pay for their terrible support?

The response from Currys was particularly annoying. Apologies for my experience and hope that it would be better next time! No attempt at all to fix this problem. Avoid.

4 października 2026
Opinia niezależna
Logo Currys  - Canterbury

Odpowiedź od Currys - Canterbury

Thank you for taking the time to provide us with your feedback. Please accept our apologies for the frustration caused by the missing charger, as well as the inconvenience of the distance involved and the unhelpful support experience. We value this information as it helps us improve our customer service, and we hope to have the opportunity to provide you with a much better experience in the future.

Oceniono na 1 z 5
Logo Currys  - Canterbury

Odpowiedź od Currys - Canterbury

Hi Chris,
I am sorry you were left with that opinion, it is really disappointing to hear.   We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.   Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Oceniono na 1 z 5

I ordered a sodastream CO2 cylinder…

I ordered a sodastream CO2 cylinder online for collection at the local branch and I was informed within the allowed time that my order was ready for collection. The cylinder was an exchange (empty one being returned, full one being purchased) but when I got to the branch I was informed that the online process did not permit an exchange. The staff at the branch managed to resolve the problem by canceling the online order and treating me as a walk in customer. Firstly, what numpty designed the a system which does not permit the exchange of such an item and do they still have a job, secondly, full marks to the staff at my local branch who resolved the situation to my satisfaction and in a practical manner. All in all, another example a problem created by a poorly designed system being mitigated by good service from the staff on the shop floor.

2 października 2026
Logo Currys  - Canterbury

Odpowiedź od Currys - Canterbury

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR75369

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