We had a problem with water overflowing after flushing toilet which given the water shortage situation was a great concern. You sent a plumber round very promptly and he replaced a faulty part for us... Zobacz więcej
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Zobacz, co mówią recenzenci
Andy came by to do a boiler service. He explained everything to me. I had an issue two days later but he came back straight away to fix it and made all necessary checks Lovely service, reliable, and... Zobacz więcej
Easy to book, plumber came on time and had no problem fixing our unusual all-electric boiler and explaining to us how it worked, the cost was reasonable, and even the payment system was quick and easy... Zobacz więcej
Reakcja na opinię
Your engineer David King arrived at 12.17pm and departed at 12.48pm (recorded on our Ring Doorbell) a total of 31 minutes spent in our property. For this we were charged £171 including VAT. This wor... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
A warm home, bathroom fittings that work and hot water when you need it. We think that is something everyone deserves. We always answer the phone We arrive on time Explain the work before we start and do the best possible job for a fair price. We’ll never charge for work that isn’t needed We will leave your home clean and tidy. From 24-hour emergency call-outs, to boiler installations and servicing, to complete bathrooms you can trust our friendly, experienced team of qualified engineers to look after you.
Dane kontaktowe
Unit 27 Maple Leaf Business Park, CT12 5GD, Ramsgate, Zjednoczone Królestwo
- 01227 263473
- enquiries@csheating.org.uk
- www.csheating.org.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Job Done
The job was done efficiently and the heating and hot water are back on again.

Odpowiedź od C S Heating&Plumbing
Turned up on time was informative and…
Turned up on time was informative and helpful

Odpowiedź od C S Heating&Plumbing
Consistently good service
Very happy with our boiler service this morning. Have used CS Heating now for 11 years and have always found them to be efficient, friendly and reliable.

Odpowiedź od C S Heating&Plumbing
We recommend this company
All the engineers who attended were polite, friendly and respectful of our home. They were patient in explaining what they were doing and once finished, how it all worked. We were grateful of your prompt service both initial call out and commencement of the work. Thankyou.

Odpowiedź od C S Heating&Plumbing
Fantastic service
Fantastic service , highly recommend your company
Thank you all

Odpowiedź od C S Heating&Plumbing
These guys were amazing
These guys were amazing. They did a disgusting job of replacing a macerator with professionalism. I take my hat off to them

Odpowiedź od C S Heating&Plumbing
Very Expensive!!!
I was very pleased that they came out in about 3 hours. I was satisfied with their work.
I was horrified when I was asked for £96 for a 1o minute job! All he did was use a long plunger on a loo that was nearly overflowing. He then flushed a couple of times to ensure it was now working again. He did not tell me why it had blocked in the first place and why their hourly rate is so high and seems to apply to any part of an hour!
I certainly won't be using them again or recommending them to anyone.
£96 for 10 minutes is outrageous!

Odpowiedź od C S Heating&Plumbing
Josh and Ben add to their knowledge of antique loos
Josh and Ben came out very quickly to sort out a flushing problem in our very old outside loo. After initial incredulity that such an antiquated fitting was still in use, a small amount of high level investigation discovered and remedied the problem in less than a minute! Well done and thank you!

Odpowiedź od C S Heating&Plumbing
Prompt attendance to a leak
Prompt attendance to a leak. Very professional and knowledgable. I would highly recommend but for £150 ph. The plumber was with us for 15 min. The only drawback as to why 3 instead of 5 stars is that they did not have the part. To return requires further payment. I think the price per hour ought to cover the job until they reach the hour.

Odpowiedź od C S Heating&Plumbing
In view of the misunderstanding by…
In view of the misunderstanding by administration over the invoice issued in error I can confirm Andy was punctual polite and knew his job. The service was 5 star for the boiler service and for the replacement part.
We are happy to use them again and accept this was a misunderstanding. The original price was fair.

Odpowiedź od C S Heating&Plumbing
Michael Bellringer
Arrived when they said, spoke to me reference the problem and gave full in depth explanation and works carried out which included good advice

Odpowiedź od C S Heating&Plumbing
5*+ excellent company
This company do everything well . From admin staff to engineers ALL are exceptional. Professional helpful and friendly . They liaised with me throughout the work over a couple of weeks at my elderly mums property on a very old system which wasn't a simple repair . Very trustworthy reasonable costs . A mention for Tom, Dave specially Andy Mead and anyone else , huge thank-you to you all. 5*+ highly recommend this excellent company.

Odpowiedź od C S Heating&Plumbing
Prompt, amazing service.
Recently my landlord was advised my immersion heater was end of life, scaled up beyond repair. After authorising a complete replacement CS arranged the installation. The job was booked for 8am, the engineer rang my doorbell at 8am. The old tank was taken out, cleanly, then the replacement was fitted to ensure it paired up with existing pipework. After the job was complete he cleaned down and went above and beyond to ensure it was if he hadn't been there. He did afantaatic job all round and I am glad my landlord has used CS for a while now. Thank you.

Odpowiedź od C S Heating&Plumbing
Replacement outside tap
Despite paying £38 per month for boiler cover for 18 months I was invoiced for £105 for the simple task of replacing an outside tap.
This was during a period when our central heating issues were not satisfactorily addressed.
Eventually after receiving no reply to my email regarding the work that was required I found a very professional plumber who addressed the issues with a redesigned system and more powerful pump with great results.
My boiler was broken
My boiler was broken, and we had no heating or hot water. I called C S Heating&plumbing, and they sent an engineer out within a couple of hours.
The problem was quickly located, and expertly sorted. All for a very reasonable and fair price.
I have used this company before, and as before, was really impressed with everything. I would not hesitate to recommend

Odpowiedź od C S Heating&Plumbing
The most professional person I have…
The most professional person I have ever had ; polite tidy courteous helpful reliable and excellent workmanship

Odpowiedź od C S Heating&Plumbing
So professional
Brilliant from start to finish. Customer service were so helpful. The engineers were so polite, friendly, professional and there was not a trace that they had been in my house. They left it so clean. I would definitely recommend them.

Odpowiedź od C S Heating&Plumbing
Would definitely recommend.
C.S. Plumbing and Heating has always been able to help when I've had problems with my boiler. Honest, reliable and know what they're doing. Would definitely recommend.

Odpowiedź od C S Heating&Plumbing
As always, great service and first time fix
We've been using CSHeating ever since the early days when Calvin set up the company and been using them faithfully ever since.
A sudden catastrophic boiler failure this week necessitated a call out at a time of year when the guys are under seasonal pressure.
Andy got to work when he arrived and sorted everything that was humanly possible - all (major) spare parts required were carried and therefore available at the time of first visit. He focussed 110% on the work and attention to detail. Very much appreciated.
We always have no hesitation in recommending CSHeating to other people.
Great job
Great job. The engineer sorted the problem out very well but we still have a hole in the wall that needs filling . Thanks
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