C S Heating&Plumbing Recenzje 

695
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a problem with water overflowing after flushing toilet which given the water shortage situation was a great concern. You sent a plumber round very promptly and he replaced a faulty part for us... Zobacz więcej

Oceniono na 5 z 5

Andy came by to do a boiler service. He explained everything to me. I had an issue two days later but he came back straight away to fix it and made all necessary checks Lovely service, reliable, and... Zobacz więcej

Oceniono na 5 z 5

Easy to book, plumber came on time and had no problem fixing our unusual all-electric boiler and explaining to us how it worked, the cost was reasonable, and even the payment system was quick and easy... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Your engineer David King arrived at 12.17pm and departed at 12.48pm (recorded on our Ring Doorbell) a total of 31 minutes spent in our property. For this we were charged £171 including VAT. This wor... Zobacz więcej

Informacje dotyczące firmy

  1. Hydraulik

Napisane przez firmę

A warm home, bathroom fittings that work and hot water when you need it. We think that is something everyone deserves. We always answer the phone We arrive on time Explain the work before we start and do the best possible job for a fair price. We’ll never charge for work that isn’t needed We will leave your home clean and tidy. From 24-hour emergency call-outs, to boiler installations and servicing, to complete bathrooms you can trust our friendly, experienced team of qualified engineers to look after you.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

695 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(695)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Michael did a good job

Michael did a good job. He was friendly, patient, helpful, and thorough.

14 października 2025
Opinia niezależna
Logo C S Heating&Plumbing

Odpowiedź od C S Heating&Plumbing

Good Morning John Shepheard,

Many thanks for your 5 Star review,
we are thrilled to hear that you are happy with the service that you received and thank you for your custom. We will be sure to share your feedback with Michael and the rest of the team.

Kind Regards

Emma

C.S Heating and Plumbing

Oceniono na 5 z 5

CS Heating to the rescue once again!

Paul and the team at CS Heating have come to my rescue several times. They are available 24/7 and will go the extra mile to ensure a swift and safe service.

2 października 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Good Morning Dahila,

Thankyou for your lovely 5 star review, I will be sure to pass on your comments to Paul and the rest of the team, we look forward to working with you again in the future.

Kind Regards
Emma

CS Heating & Plumbing

Oceniono na 5 z 5

Good Service AgainDave has been before and is always well…

Dave has been before and is always well mannered and informative. We discussed the merits of a new boiler due to its age and he explained how the various boilers operated.

25 września 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Good Morning Mike Epps,

Thankyou for your 5 star review and lovely comments about Dave, we will be sure to pass on you comments to him and the rest of the team.

Kind Regards
Emma

CS Heating & Plumbing

Oceniono na 5 z 5

Boiler problem

Had an unexpected problem with our boiler and C.S Heating & Plumbing arranged for an engineer to call the following day. Very helpful and efficient service. Michael arrived who promptly located the problem and resolved it.He was courteous, helpful and honest.We have used this company before and would highly recommend them and Michael the engineer for a smooth and efficient service. Thank you. Gill Roper

14 sierpnia 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Gillian Roper,

Thankyou for your lovely 5 star review, regarding our company and engineer Michael, we will be sure to pass on your comments to the rest of the team and look forward to working with you again in the future.

Kind Regards
Emma
CS Heating & Plumbing

Oceniono na 5 z 5

Boiler care

Engineer phoned to give eta. Carried out service carefully. Polite and friendly.

6 sierpnia 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Mrs Greenman,

Thank you for your kind review. We will pass on your comments to our team.
We look forward to working for you again in the future.

Regards
Paul
CS Heating & Plumbing Ltd

Oceniono na 5 z 5

Excellent service

This company was recommended to me by neighbours. Very prompt and quick call out for broken boiler. Michael very helpful, found the replacement part, collected and installed it. He also gave me a quick lesson on how to work the boiler as I’ve just moved in! I will certainly use them again and will take out their maintenance contract which seems very reasonably priced for the service offered. Excellent all round!

1 sierpnia 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Mrs Lyne,

Thank you for your generous review. We are pleased to hear that Michael went above and beyond your expectations and we will pass on your comments to our team.

Regards
Paul
CS Heating

Oceniono na 5 z 5

Rapid response

Rapid response. Have used this company for many years, always quick to come out to solve whatever problem I have. Phone & engineers ALL polite, courteous and very helpful

4 sierpnia 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Helen,

Thank you for your kind words. We will pass your comments on to our team and look forward to working for you again in the future.

Regards
Paul
CS Heating

Oceniono na 5 z 5

Calm, knowledgeable, assured and experienced

Andy visited us yesterday for early diagnostics and he arrived again today and fixed our long dysfunctional heating and hot water - which had been seen by two engineers from other companies previously - all without a fix.
Andy exuded the calm, knowledge, assuredness and experience you expect from a professional and fixed it! A credit to CS Heating & Plumbing Ltd.!
Obviously I wholeheartedly recommend.

23 lipca 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Anthony,

Thank you for your 5 Star review.
We are so pleased to hear how happy you were with the level of service that you received.
We will be sure to pass your feedback onto the engineer Andy who attended your property to carry out the works :)

Kind Regards
Emma
C.S Heating

Oceniono na 5 z 5

Quick & Professional.

Quick & Professional.
I managed to put a nail through a pipe when fixing a squeaky floorboard!!
Emailed company late evening. CS Heating called early next day arranged for a plumber that morning!
Michael arrived fixed the pipe,no fuss, no messing around a true professional. Thank you very much .

17 lipca 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Jennifer Scanlon,

Thankyou for you lovely 5 Star review, we are very pleased to hear how happy you were with the service you received, we will be sure to pass on your feedback to Michael and the rest of the team. We look forward to working with you again in the future should you need us.

Kind Regards
Emma
CS Heating & Plumbing

Oceniono na 5 z 5

So efficient and organised

So efficient and organised - we needed a Landlords Gas Safety Certificate promptly and they were straight on the case. We will definitely use them for all our properties in their area going forward. Great service

15 lipca 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Cutomer,

Thankyou for taking the time to leave us a 5 star review, we are so pleased to hear how happy you were with the service you received from us and we are looking forward to working with you in the future.

Kind Regards
Emma
CS Heating & Plumbing

Oceniono na 4 z 5

A good repair

I was very pleased with the completed repair, as our bathroom toilet was now operating efficiently and effectively. However, since one of the necessary parts was unavailable, a second visit was required with a different engineer. Both engineers were helpful. We were pleased with the quality of the repair.

11 lipca 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Steve,
Thank you so much for updating your review and sharing your experience with us!

We're really pleased to hear that your bathroom toilet is now operating efficiently and that you were happy with the quality of the repair. We appreciate your patience while we sourced the necessary part and arranged a follow-up visit, and we're glad both of our engineers were helpful throughout the process.

Your feedback helps us continue to improve, and we hope to provide an even smoother service in the future. If there's anything else we can assist you with, please don’t hesitate to reach out.

Regards
Paul
CS Heating & Plumbing Ltd

Oceniono na 5 z 5

Bathroom Refurbishment

We are very pleased with our new bathroom and it has been admired by all our visitors.

Dean and everyone else who worked on our refurbishment were very proficient, nothing was too much trouble and they left the bathroom clean and tidy every day.

We would have no hesitation in recommending C&S for any similar bathroom projects.

9 czerwca 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Laura Darby,

Thankyou for taking the time to write this 5 star review for Dean, we will be sure to pass on your comments to Dean and the rest of the team.

We look forward to working with you in the future

Kind Regards
Emma
CS Heating & Plumbing

Oceniono na 5 z 5

Highly recommend

The team started by having great patience with us choosing a new bath. The quote was reasonable and the organisation between the bath supplier and CS as the fitters, was perfect and made life very easy. On the day the work was done professionally, excellently and the finish was superb. A return visit to complete the work was needed and this was arranged straight away and also carried out brilliantly. We are so thrilled with the result and the finish and care taken was superb. All staff were really friendly, professional and courteous. We would highly recommend CS H&P for any bathroom changes, or fittings. Thanks team.

20 czerwca 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Oliver Family,

Thankyou for your lovely 5 star review, we will be sure to share your lovely comments with Harry,Jon, Ben L and the rest of the team. We look forward to working with you in the future should you need us.

Kind Regards

Emma
CS Heating & Plumbing

Oceniono na 5 z 5

Highly Recommended Company

We are really happy with the result of the work done on our persistently leaky shower. We were extremely impressed by Lee’s work, which was thorough and painstaking. We are confident that this, the third attempt during our seven year long quest to cure the leak, will be successful. We were very pleased with the protective measures he took to protect our property from any possible damage.. We highly recommend both Lee and CS Heating and Plumbing.

27 czerwca 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Genessa West,

Wow what a lovely review!
We can not thank you enough for your feedback and your custom.
We will be sure to share your wonderful feedback with Lee and the rest of the team.
We are glad you wouldn't think twice to recommend us and we look forward to working with you again in the future.

Kind Regards
Emma
C.S Heating

Oceniono na 5 z 5

The engineer Michael was courteous

The engineer Michael was courteous, arrived on time and did a great job, keeping me informed as to what he was doing and explaining what he found.
Highly recommend

23 czerwca 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Good Afternoon,

Thankyou for your lovely 5 star review, we will be sure to pass on your comments to Michael and the rest of the team.

Kind Regards
Emma
CS Heating & Plumbing

Oceniono na 5 z 5

Professional but caring service.

This week has been quite an experience albeit a very satisfying one with CS Heating & Plumbing.
I needed a heating company to ensure that my boiler and plumbing was taken care of on a regular basis and after reading some of the reviews on CS I decided to contact them. Right from the start I knew I had chosen the right company from the first phone call which was answered immediately by Emma who was friendly, considerate and professional.
An assessment visit was arranged and then carried out professionally and on time by Andy. There were a few works that were needed to bring the system to the required level of acceptance, and this was arranged for just two days later with Michael who again arrived well within the given time, and he was really helpful and explained exactly what he would be doing. Another really good experience which made me feel my heating was in good hands. Professional but caring.
Everything done within the week and I couldn't be happier with my overall experience of this company. Just wish we could have this sort of service from other businesses.
Thank you everyone at CS Heating for your great service.

12 czerwca 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Good Morning Shelia Finn,

Wow, thankyou for your lovely 5 star review, we are so pleased to read your lovely comments about the team, we will be sure to pass on your feedback to the engineers who attended and the rest of the team. We look forward to covering your heating and plumbing for years to come.

Kind Regards
Emma

CS Heating & Plumbing

Oceniono na 5 z 5

First class service from Michael

First class service from Michael and the CS Heating out of hours team. Prompt efficient and friendly. Couldn’t ask for more when I really needed it. Highly recommend

24 maja 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Consumer,

Thankyou for your 5 star review, we will be sure to pass on your comments to Michael and the rest of the team.

Kind Regards
Emma
CS Heating & Plumbing

Oceniono na 5 z 5

Andy was a lovely helpful engineer

Andy was a lovely helpful engineer

14 maja 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Good Morning Lesley Rodda,

Thankyou for your lovely 5 star review, we will be sure to pass on your feedback to Andy and the rest of the CS Team.

Kind Regards

Emma Card
CS Heating & Plumbing

Oceniono na 5 z 5

We were informed of arrival beforehand…

We were informed of arrival beforehand and work done well

29 kwietnia 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Anne-Lise Madden,

Thankyou for your 5 star review and comments, we will be sure to share your feedback with the team and look forward to working with you again in the future.

Kind Regards

Emma
CS Heating & Plumbing

Oceniono na 3 z 5

Inconsistent quality and skills

We employed CS Heating for 3 separate plumbing jobs. Day 1: Engineer 1 arrived to do the first job (replacement of the Basin and bath waste piping in the bathroom). The work was completed and I was told it had been tested and that everything was fine. Having later tried the basin and bath, there were 2 separate leaks dripping water on to the floor.

Day 2: Engineer 2 arrived to sort it out. Said that it “probably just needed a bit more glue” ! The work was completed and I was told it had been tested and that everything was fine! Having then tried the bath and basin later, the leaks were still there.

Day 3: (after complaining to CS Heating), Engineer 3 came. He identified the source of the leak (plus 2 others that I had not noticed !) took out ALL the new piping (that Engineer 1 had done) and replaced it. Tested it, videoed it and explained the work. Completely different skill levels, interaction and (touch wood) , everything is fine now.

Day 4: Engineer 4 came to do the 2 other pieces of work. Engineer 4 was EXCELLENT. Skilled, experienced, meticulous and did a fantastic professional job.

Based upon Engineers 3 and 4, I would have given CS Heating 5 stars but based upon Engineers 1 and 2, I would have given 1 star (in fact probably 0 stars for Engineer 2!) so.. 3 Stars seems fair. Given the seemingly random quality I would have to think carefully as to whether to trust the company with further work. After the issues we had, I had expected a follow up call from CD Heating but, instead, just received an automated invoice (no reduction offered for the extra hassle we had for job 1) together with a request for Trustpilot feedback… this is it!

16 kwietnia 2025
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Customer,

Thank you for your detailed feedback. We're sorry to hear about the issues you experienced with the first two engineers that attended and appreciate you highlighting the excellent work of engineers 3 & 4. We take all comments seriously and will be addressing these with our team.

We apologise for the inconvenience caused by the initial leaks. Please contact us at 01227 263473 or email us at enquiries@csheating.org.uk if you wish to discuss this job further.

We value your feedback and honesty.

Regards

CS Heating & Plumbing

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