We had a problem with water overflowing after flushing toilet which given the water shortage situation was a great concern. You sent a plumber round very promptly and he replaced a faulty part for us... Zobacz więcej
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Andy came by to do a boiler service. He explained everything to me. I had an issue two days later but he came back straight away to fix it and made all necessary checks Lovely service, reliable, and... Zobacz więcej
Easy to book, plumber came on time and had no problem fixing our unusual all-electric boiler and explaining to us how it worked, the cost was reasonable, and even the payment system was quick and easy... Zobacz więcej
Reakcja na opinię
Your engineer David King arrived at 12.17pm and departed at 12.48pm (recorded on our Ring Doorbell) a total of 31 minutes spent in our property. For this we were charged £171 including VAT. This wor... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
A warm home, bathroom fittings that work and hot water when you need it. We think that is something everyone deserves. We always answer the phone We arrive on time Explain the work before we start and do the best possible job for a fair price. We’ll never charge for work that isn’t needed We will leave your home clean and tidy. From 24-hour emergency call-outs, to boiler installations and servicing, to complete bathrooms you can trust our friendly, experienced team of qualified engineers to look after you.
Dane kontaktowe
Unit 27 Maple Leaf Business Park, CT12 5GD, Ramsgate, Zjednoczone Królestwo
- 01227 263473
- enquiries@csheating.org.uk
- www.csheating.org.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Michael did a good job
Michael did a good job. He was friendly, patient, helpful, and thorough.

Odpowiedź od C S Heating&Plumbing
CS Heating to the rescue once again!
Paul and the team at CS Heating have come to my rescue several times. They are available 24/7 and will go the extra mile to ensure a swift and safe service.

Odpowiedź od C S Heating&Plumbing
Good Service AgainDave has been before and is always well…
Dave has been before and is always well mannered and informative. We discussed the merits of a new boiler due to its age and he explained how the various boilers operated.

Odpowiedź od C S Heating&Plumbing
Boiler problem
Had an unexpected problem with our boiler and C.S Heating & Plumbing arranged for an engineer to call the following day. Very helpful and efficient service. Michael arrived who promptly located the problem and resolved it.He was courteous, helpful and honest.We have used this company before and would highly recommend them and Michael the engineer for a smooth and efficient service. Thank you. Gill Roper

Odpowiedź od C S Heating&Plumbing
Boiler care
Engineer phoned to give eta. Carried out service carefully. Polite and friendly.

Odpowiedź od C S Heating&Plumbing
Excellent service
This company was recommended to me by neighbours. Very prompt and quick call out for broken boiler. Michael very helpful, found the replacement part, collected and installed it. He also gave me a quick lesson on how to work the boiler as I’ve just moved in! I will certainly use them again and will take out their maintenance contract which seems very reasonably priced for the service offered. Excellent all round!

Odpowiedź od C S Heating&Plumbing
Rapid response
Rapid response. Have used this company for many years, always quick to come out to solve whatever problem I have. Phone & engineers ALL polite, courteous and very helpful

Odpowiedź od C S Heating&Plumbing
Calm, knowledgeable, assured and experienced
Andy visited us yesterday for early diagnostics and he arrived again today and fixed our long dysfunctional heating and hot water - which had been seen by two engineers from other companies previously - all without a fix.
Andy exuded the calm, knowledge, assuredness and experience you expect from a professional and fixed it! A credit to CS Heating & Plumbing Ltd.!
Obviously I wholeheartedly recommend.

Odpowiedź od C S Heating&Plumbing
Quick & Professional.
Quick & Professional.
I managed to put a nail through a pipe when fixing a squeaky floorboard!!
Emailed company late evening. CS Heating called early next day arranged for a plumber that morning!
Michael arrived fixed the pipe,no fuss, no messing around a true professional. Thank you very much .

Odpowiedź od C S Heating&Plumbing
So efficient and organised
So efficient and organised - we needed a Landlords Gas Safety Certificate promptly and they were straight on the case. We will definitely use them for all our properties in their area going forward. Great service

Odpowiedź od C S Heating&Plumbing
A good repair
I was very pleased with the completed repair, as our bathroom toilet was now operating efficiently and effectively. However, since one of the necessary parts was unavailable, a second visit was required with a different engineer. Both engineers were helpful. We were pleased with the quality of the repair.

Odpowiedź od C S Heating&Plumbing
Bathroom Refurbishment
We are very pleased with our new bathroom and it has been admired by all our visitors.
Dean and everyone else who worked on our refurbishment were very proficient, nothing was too much trouble and they left the bathroom clean and tidy every day.
We would have no hesitation in recommending C&S for any similar bathroom projects.

Odpowiedź od C S Heating&Plumbing
Highly recommend
The team started by having great patience with us choosing a new bath. The quote was reasonable and the organisation between the bath supplier and CS as the fitters, was perfect and made life very easy. On the day the work was done professionally, excellently and the finish was superb. A return visit to complete the work was needed and this was arranged straight away and also carried out brilliantly. We are so thrilled with the result and the finish and care taken was superb. All staff were really friendly, professional and courteous. We would highly recommend CS H&P for any bathroom changes, or fittings. Thanks team.

Odpowiedź od C S Heating&Plumbing
Highly Recommended Company
We are really happy with the result of the work done on our persistently leaky shower. We were extremely impressed by Lee’s work, which was thorough and painstaking. We are confident that this, the third attempt during our seven year long quest to cure the leak, will be successful. We were very pleased with the protective measures he took to protect our property from any possible damage.. We highly recommend both Lee and CS Heating and Plumbing.

Odpowiedź od C S Heating&Plumbing
The engineer Michael was courteous
The engineer Michael was courteous, arrived on time and did a great job, keeping me informed as to what he was doing and explaining what he found.
Highly recommend

Odpowiedź od C S Heating&Plumbing
Professional but caring service.
This week has been quite an experience albeit a very satisfying one with CS Heating & Plumbing.
I needed a heating company to ensure that my boiler and plumbing was taken care of on a regular basis and after reading some of the reviews on CS I decided to contact them. Right from the start I knew I had chosen the right company from the first phone call which was answered immediately by Emma who was friendly, considerate and professional.
An assessment visit was arranged and then carried out professionally and on time by Andy. There were a few works that were needed to bring the system to the required level of acceptance, and this was arranged for just two days later with Michael who again arrived well within the given time, and he was really helpful and explained exactly what he would be doing. Another really good experience which made me feel my heating was in good hands. Professional but caring.
Everything done within the week and I couldn't be happier with my overall experience of this company. Just wish we could have this sort of service from other businesses.
Thank you everyone at CS Heating for your great service.

Odpowiedź od C S Heating&Plumbing
First class service from Michael
First class service from Michael and the CS Heating out of hours team. Prompt efficient and friendly. Couldn’t ask for more when I really needed it. Highly recommend

Odpowiedź od C S Heating&Plumbing

Odpowiedź od C S Heating&Plumbing
We were informed of arrival beforehand…
We were informed of arrival beforehand and work done well

Odpowiedź od C S Heating&Plumbing
Inconsistent quality and skills
We employed CS Heating for 3 separate plumbing jobs. Day 1: Engineer 1 arrived to do the first job (replacement of the Basin and bath waste piping in the bathroom). The work was completed and I was told it had been tested and that everything was fine. Having later tried the basin and bath, there were 2 separate leaks dripping water on to the floor.
Day 2: Engineer 2 arrived to sort it out. Said that it “probably just needed a bit more glue” ! The work was completed and I was told it had been tested and that everything was fine! Having then tried the bath and basin later, the leaks were still there.
Day 3: (after complaining to CS Heating), Engineer 3 came. He identified the source of the leak (plus 2 others that I had not noticed !) took out ALL the new piping (that Engineer 1 had done) and replaced it. Tested it, videoed it and explained the work. Completely different skill levels, interaction and (touch wood) , everything is fine now.
Day 4: Engineer 4 came to do the 2 other pieces of work. Engineer 4 was EXCELLENT. Skilled, experienced, meticulous and did a fantastic professional job.
Based upon Engineers 3 and 4, I would have given CS Heating 5 stars but based upon Engineers 1 and 2, I would have given 1 star (in fact probably 0 stars for Engineer 2!) so.. 3 Stars seems fair. Given the seemingly random quality I would have to think carefully as to whether to trust the company with further work. After the issues we had, I had expected a follow up call from CD Heating but, instead, just received an automated invoice (no reduction offered for the extra hassle we had for job 1) together with a request for Trustpilot feedback… this is it!

Odpowiedź od C S Heating&Plumbing
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