C S Heating&Plumbing Recenzje 

695
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a problem with water overflowing after flushing toilet which given the water shortage situation was a great concern. You sent a plumber round very promptly and he replaced a faulty part for us... Zobacz więcej

Oceniono na 5 z 5

Andy came by to do a boiler service. He explained everything to me. I had an issue two days later but he came back straight away to fix it and made all necessary checks Lovely service, reliable, and... Zobacz więcej

Oceniono na 5 z 5

Easy to book, plumber came on time and had no problem fixing our unusual all-electric boiler and explaining to us how it worked, the cost was reasonable, and even the payment system was quick and easy... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Your engineer David King arrived at 12.17pm and departed at 12.48pm (recorded on our Ring Doorbell) a total of 31 minutes spent in our property. For this we were charged £171 including VAT. This wor... Zobacz więcej

Informacje dotyczące firmy

  1. Hydraulik

Napisane przez firmę

A warm home, bathroom fittings that work and hot water when you need it. We think that is something everyone deserves. We always answer the phone We arrive on time Explain the work before we start and do the best possible job for a fair price. We’ll never charge for work that isn’t needed We will leave your home clean and tidy. From 24-hour emergency call-outs, to boiler installations and servicing, to complete bathrooms you can trust our friendly, experienced team of qualified engineers to look after you.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

695 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(695)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

C&S Heating and Plumbing are a most…

C&S Heating and Plumbing are a most professional service. They responded very promptly to my initial enquiry, politely arranged a visit, and sent an email explaining what Covid secure procedures their representatives would follow. The two men arrived on time on the date arranged wearing masks and gloves. They carried out their testing procedures with no fuss and clearly explained what they had done. I would recommend this service to anyone who requires heating and plumbing work to be undertaken in their home or workplace.

30 października 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Dr Burnet
We are thrilled to hear of your 5 Star experience with C S Heating,
We look forward to working with you again in the future for all your Plumbing and Heating needs.

Kind Regards
Lucy
C.S Heating

Oceniono na 5 z 5

Boiler issues

Would like to thank the team at CS Heating for the rapid response regarding our loss of hot water from our boiler.
Also their professional approach from the start to completion.
Would have no issues regarding recommending this company to all my contacts, family & friends.

22 października 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mr Fogg
Thank you for your generous 5 star review,
We are pleased to hear that you were happy with the service that you received and that you would happily recommend us to your family and friends.
We look forward to working with you in the future.

Kind Regards
Lucy
C.S Heating

Oceniono na 5 z 5

We have been using CS Heating for a few…

We have been using CS Heating for a few years now, recently to fit a new boiler.
Once again they have shown their service to be second to none. Always efficient and always totally reliable. From the initial visit from Dave for advice, which was extremely helpful in deciding what product to go for, to the installation by Trevor and Rob, who were totally professional.
Very happy customer.

21 października 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mrs Read ( Mr Strong )
Thank you for your lovely 5 star review,
We are so pleased to hear how happy you are with the level of service that we have provided,
We will be sure to pass on your comments to the rest of the team who are always working above and beyond for our company and our customers.

Kind Regards
Lucy
C.S Heating

Oceniono na 5 z 5

Excellent quick service in emergency

Excellent quick service in emergency. Water leak in joint to expansion tank in loft. Water all over area below tank & gone through ceiling to bedroom and airing cupboard with boiler inside and even downstairs to kitchen ceiling. Came within hours of call same day. Work near and tidy as well.

20 października 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mrs Coomber,
Thank you for your generous review,
We are pleased to hear that you were happy with the quick and high level of service that you received and look forward to working with you again in the future.

Kind Regards
Lucy Hill
C.S Heating

Oceniono na 1 z 5

Be prepared for them not to show up!!!

I took a morning off work to be available anytime between 8 am and 1 pm. Sadly no one turned up and nor did they ring to apologise they were running late. It meant having to ask another relative to take a day off, travel down from London to support our elderly family member with a boiler service. I'd recommended this company from my own previous use of their services. What a mistake. Appalling and disrespectful to the customer.

7 października 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Jan
I apologise for our engineer being an hour late, my office should have informed you that he was running late.
I know you have used us for several years and we've turned up on time every time which is what we aim to do as a company.
Thank you for your review.

Kind Regards
Calvin Smith

Oceniono na 5 z 5

Remove tank / pump / install water softener

Remome tank and pump form loft.
Move water softener and reconnect with new pipes and test.
The installer work and knowledge was excellent, worked late to complete the job.
Recommend the installer (Lee) who done the work.

7 października 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mr Patel
Thank you for your 5 Star review,
We are so pleased to hear how satisfied you were with the service that you received and the level of knowledge that our Engineer Lee demonstrated.
We look forward to working with you again in the future,

Kind Regards
Lucy Hill

C.S Heating

Oceniono na 5 z 5

Excellent service

Excellent service. Prompt, efficient and reliable. Not to mention extremely neat and tidy! Would definitely recommend them.

2 października 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mrs Oliver
Thank you for your generous 5 Star review,
we are very pleased to hear how happy you were with the level of service that you received and that you would recommend us to others.
We look forward to working with you again in the future,

Kind Regards
Lucy

C.S Heating

Oceniono na 5 z 5

Excellent service

Excellent service , thank you.
We will definitely use your company for all our plumbing and heating needs from now on.

Thank you

1 października 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Thank you for taking the time to write us a review.

Kind Regards

Sophie

Oceniono na 1 z 5

I was hoping not to have to write a…

I was hoping not to have to write a review as generally i dont like to leave bad reviews. But i feel i need to based on the appauling service.
I used this company once as my existing plumber was ill, they were to sign off a certificate for a rental property. This was done, so for this reason when i had a leak on a tap (due to the pipe under the sink leaking as to the previous people making it up out of various replacements) i decided to use them again. it was £80 for the first hour of work and then materials on top. He came out, spoke to my tenant who has recently moved into it while works are still being done. He stated on his visit he had no tools, long story short later i recieved an invoice for £80 then a quote for around £225 for the work to be, replacement of the plastic pipe and a replacement tap. I emailed a complaint, this was handled i feel very proffessionally in fairness, he called stated the plumber should of taken a trip to allbits, which is about a 4 minute drive. Bought the plastic replacement and fitted within that time. so he cancelled the invoice. Due to this i decided to try them again, as i used a plumber ( now know to be a bit of a cowboy i believe) inbetween this time to fit a toilet, sink and shower enclosure. I sadly was taken in to hospital he never finished the job and when i had a look i didnt believe it to be done properly. So i contacted them to quote on checking the fitting of the toilet and sink, if incorrect quote on correcting any issues and fitting a shower enclosure. i understand they may need to have lifted the shower tray to inspect to guarantee their work. so at most i imagined it would be the cost of fitting from scratch a new shower enclosure, toilet and sink. I got a call from my tenant once he left, she stated he firstly stated around £8k ! then after talking he said he maybe able to do it for 5k! maybe because we were woman this was acceptable?? She also stated how he was stating the property was illegal due to no door being fitted! well there was no bathroom even in at this point and infact it is not illegal anyway. I visited the property today and she told me after looking at the bathroom when he came down he made comments about the sink/tap and asked to look at what another plumber had done to repair it. It cost me £60 in the end and had the pipe replaced and a washer went in the tap. then saying he can see why hes done this. it has not had an issue again since. i had emailed Calvin in between stating what i had been told was ridicolous basically said he would not look to do the work as what was there was poorly fitted. well that was agreeable thats why i asked to quote to correct it but maybe there plumbers that dont like to correct issues? I have now had the work ompleted from the plumber who returned from sick leave, £570 and its perfect. being the poorly fitted appliances wasnt as bad as we thought.
sad i have had to leave this review, having been in hopital, had tenants leave the property in a poor state and try and resolve issues even after a plumbers poor workmanship, i feel like this company tried to rip me off twice!

7 września 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Jade Howard,
I appreciate your need to write a review, and thank you for acknowledging the points you feel we have done well. I apologise if any of the information you received was not clear. Fixing cowboy builders work is often costly as the work usually needs to be taken back to the beginning but I have had a look at your account and we have not quoted for these works. I again apologise if something has been lost in translation between you and your tenant we aim to be the best at supporting landlords and tenants,.
Please contact me if you would like to discuss this further.

Kind Regards
Sophie Smith

Oceniono na 5 z 5

Excellent service

As always, the guys at CS heating are extremely efficient at diagnosing and fixing any problems with my boiler. Phone call made, the next morning they are out and the problem solved. Will always recommend CS Heating.

1 września 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mr MacDonald

Many thanks for your kind 5 Star review,
We are thrilled to hear how happy as always you were with the level of service that you received from our Team.
Thank you for your continued support and we look forward to working with you again in the future.

Kind Regards
Lucy
C.S Heating

Oceniono na 5 z 5

Excellent service

Excellent service and really reasonable price for work completed

26 sierpnia 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mrs Woodward,

Thank you for your kind 5 Star review, we are thrilled to hear how happy you were with the service that you received and look forward to working with you again in the future .

Kind Regards
Lucy
C.S Heating

Oceniono na 5 z 5

Prompt, efficient and reasonable.

They were prompt, efficient and reasonable. We will definitely use them again.

24 sierpnia 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Mr Orchard,

Thank you for your review. It was a pleasure assisting you and we look forward to working with you again in the future.

Regards
Paul
C S Heating

Oceniono na 5 z 5

Would happily go to again

Very pleased with efficiency, quality of service and personnel who are friendly and very keen to keep you informed on what they are doing and why. Would happily go to again.

22 sierpnia 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mr Champion
Thank you for your kind 5 star review, we are pleased to hear how happy you were with the service that you received and look forward to working with you again in the future.

Kind Regards
Lucy
C.S Heating

Oceniono na 3 z 5

The original quote did not include…

The original quote did not include labour which as a Surveyor I found
disconcerting I was also surprised that it did not include necessary alterations to circuitry However very pleases with the shower
Regards

Bill Wilkie

13 sierpnia 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mr Wilkie, Thank you for your review, You have been a valued customer, for many years and we hope that your relationship continues. Apologies if anything was unclear I will speak to the team about ensuring the information we give out is clear.

Kind Regards

Sophie

Oceniono na 5 z 5

Highly recommended

Highly recommended. Friendly efficient and resourceful staff on all visits

You get done exactly what you want and all rubblish is taken away

The young man yesterday was exceptionally helpful
Kath

13 sierpnia 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mrs Leonard,
Thank you for leaving such a kind 5 Star review,
We are pleased to hear that you were happy with the service that you received and will be sure to pass on your comments to our Engineer Thomas.
We look forward to working with you again in the future.

Kind Regards
Lucy
C.S Heating

Oceniono na 5 z 5

Very thorough boiler service

Very thorough boiler service, excellent engineer. Good communication on when he was due to arrive.

5 sierpnia 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mr Burkey,
Thank you for your generous 5 Star review.
We are pleased to hear that you were satisfied with the level of service you received and shall pass on your comments onto our Engineer Andy.

Kind Regards
Lucy
C.S Heating

Oceniono na 5 z 5

The engineer was very thorough and…

The engineer was very thorough and professional and really went the extra mile to help. Highly recommend.

4 sierpnia 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mrs Wolstenhulme,
Thank you for your generous 5 Star review,
We are so pleased to hear how impressed you were with the level of service that you received and that you were recommend us to others.
We look forward to working again with you in the near future.

Kind Regards
Lucy
C.S Heating

Oceniono na 5 z 5

Quick service and explained everything…

Quick service and explained everything well :)

3 sierpnia 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mrs Wilson,
Thank you for leaving such a positive review.
We are happy to hear that you had such a positive experience and will be sure to pass on your comments to Andy the Engineer.
We look forward to your continued custom.

Kind Regards
Lucy
C.S Heating

Oceniono na 5 z 5

Very professional

Arrived on time. Professional appearance and knowledgable & helpful. Took care observing covid precautions.

1 sierpnia 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mr Downs,

Thank you for your kind 5 Star review.
We are pleased to hear how satisfied you were with level of service that you received and we look forward to working with you again in the future.

Kind Regards
Lucy
C.S Heating

Oceniono na 5 z 5

unvented hot water problem

Engineer arrived on time Identified problem collected parts from plumbing supplier returned and repaired water system.
Left clean and tidy system in full working order.
Good value for money would use again if required.

11 lipca 2020
Opinia niezależna
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Odpowiedź od C S Heating&Plumbing

Dear Mr & Mrs Blanchard,

Thank you so much for your 5 Star review,
We are so pleased to hear you had such a positive experience with our Engineer and that you were happy with the level of service you received.
We look forward to working with you again in the future.

Kind Regards
Lucy
C.S Heating

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