Great to see furniture in real life. Store had good range of items enough to get a sense of the range and quality. Staff knowledgeable and friendly. Only negative delivery on the day way after the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The store has a lovely atmosphere and is well laid out. The staff were very helpful, although the queue was quite long with people buying soft furnishings. I ordered bedroom furniture. Is it possibl... Zobacz więcej
Well laid out showrooms in Marlow. Cool in the present heatwave. Very knowledgeable and well trained staff, particularly the young lady who looked after us. She was very polite and helpful and at no t... Zobacz więcej
Ross and Gavin were extremely helpful in delivering the 8 dining room chairs. We're cheerful despite the heat and cleared away the cardboard etc. Quality service all round
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Napisane przez firmę
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Dane kontaktowe
High Street 7, SL7, Marlow, England, Zjednoczone Królestwo
- 01494 924572
4,8
Doskonała
103 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Excellent experience throughout
Excellent experience throughout, from visiting Marlow store and talking with Imi through order process to today’s delivery with Mavino and Jin. Superb 👍
27 października 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Marlow
Good afternoon Rob,
We're happy to hear that you had such a positive experience! It's great to know the order and delivery process went smoothly. Thank you for your superb feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
We have just taken a bedroom furniture…
We have just taken a bedroom furniture delivery .
The driver Earle and drivers mate Nathan were absolutely brilliant (Van 3).
It was throwing it down with rain, we had new carpets so not easy for them.
We are grateful for the respect they showed with the delivery.
The furniture is great too!
20 października 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Marlow
Good afternoon Francis, Carol,
We're happy to hear that the delivery team showed great respect during the challenging delivery of the new carpets and the rain. We appreciate your positive feedback regarding the furniture and the team's service!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Attentive and friendly
11 października 2025
Opinia niezależna
Great service
Helpful assistant and found what I was looking for
10 października 2025
Opinia niezależna
Great staff in the Marlow store and delivery
Great staff in the Marlow store, Lexi and Heidi were really helpful and knowledgeable. Super pleased with my solid oak sleigh bed (Winchombe) incredibly well made and a gorgeous colour. Delivery was faultless and Bobby and Waseem so accommodating and put it together for me. Fabulous service all round. Thank you!
10 października 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Marlow
Good afternoon Customer,
We're happy to hear about your positive experience at the store. It's great that the team was helpful, and you are pleased with your bed's quality and colour. We appreciate your feedback regarding the accommodating delivery and assembly service.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Helpful and friendly staff
Helpful and friendly staff who made me feel welcome
6 października 2025
Opinia niezależna
Welcoming and inspiring.
3 października 2025
Opinia niezależna
Dining table
Had my table delivered by Robbie and Kyle who were so helpful and professional. They showed me how to extend the table, checked it over and left with all the packaging. Top guys
3 października 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Marlow
Good afternoon Julie Godber,
We appreciate your positive feedback regarding the helpful and professional service you received during your table delivery. We're happy to hear that you were shown how to extend the table and that the team removed all packaging.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great experience
Beautiful shop and the staff are wonderful. They are helpful without being imposing and very knowledgeable about their products and services.
2 października 2025
Opinia niezależna
A very happy experience
A very happy experience, purchasing a sideboard in Marlow. Staff were welcoming, friendly and knowledgeable and could advise on the choice of products available as well as design details.
2 października 2025
Opinia niezależna
Bed frame delivery
We have just had our bed frame delivery from our CHD driver. The service was excellent. On time, quick no fuss installation by Morgan & Tyrell. Thank you.
1 października 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Marlow
Good afternoon John,
We're happy to hear that you had an excellent delivery and installation experience. It's great to know the service was on time, quick, and fuss-free. Thank you for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Helpful Agent
Agent was really helpful, nothing was too much trouble. I would certainly use this service again.
29 września 2025
Opinia niezależna
Extremely knowledgeable and helpful…
Extremely knowledgeable and helpful staff.
25 września 2025
Opinia niezależna
Very nice showroom and helpful staff
Very nice showroom and helpful staff
26 września 2025
Opinia niezależna
We exchanged a coffee table we bought…
We exchanged a coffee table we bought for a smaller coffee table. They immediately agreed to change it for us. Two days later the new table arrived and they re packed and took the other one away. All on time, very professional and friendly. Can not fault this company.
26 września 2025
Opinia niezależna
Great customer service experienced in…
Great customer service experienced in the store. Very good stock levels and clean/tidy store.
20 września 2025
Opinia niezależna
The staff at the Marlow store…exceptional!
The staff at the Marlow store were exceptionally helpful. They helped us secure our perfect furniture set despite one of the items being discontinued. They went above and beyond to make our interior dream come true.
Annabelle and Charlotte were so helpful and professional and we couldn’t rate their customer service more highly. They were truly great ambassadors for the brand. And the exact reason we will be back time and time again.
29 sierpnia 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Marlow
Good morning Mr Hurley,
We're delighted to hear about the exceptional service you received at the Marlow store. We appreciate you highlighting how the team went above and beyond to help you secure your perfect furniture set. We value your feedback and are glad you had such a positive experience.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
CHD driver 4
CHD driver 4
Gari and Ian p very efficient .
Took all packaging away with them
12 września 2025
Opinia niezależna
Odpowiedź od The Cotswold Company - Marlow
Good afternoon Philip,
We're happy to hear that the delivery was efficient, and the team removed all packaging. Thank you for your positive feedback; we appreciate it.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.