I like many of Coolibar's products - they protect, they last a long time. However, your review is asking for my experiences with ordering and returning. 1) Return policy is not created for the custo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I purchased the return insurance because the customer reviews were mixed about sizing. Turns out the pants did NOT run small and were too big. So, I am returning them. The problem is the return instr... Zobacz więcej
I bought two hats from Coolibar. One was a ladies wide brim hat recommended by my dermatologist. the second one was a baseball hat style wind the neck protector for my son when he mows the grass or... Zobacz więcej
You have phased out the gray 1/4 zip in the women and now in the men - this was our most lovoed style (the demi or something it was called) - we are now searching other crand for replacement styles be... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Coolibar offers sun protective clothing, UV protection swimwear, sun hats, and sunscreen that will help protect against the UV rays that cause skin cancer and sunburns.
Dane kontaktowe
Stany Zjednoczone
- www.coolibar.com
Odpowiada na 48% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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Item not available
Ordering was easy and shipped fast, apart from 1 item that was marked as „delayed“. I had to pay for it though.
After a week or so had passed I asked customer support when the delayed item was going to be shipped. They told me it’s not available and gave me a refund. I asked if it could just be swapped for the same item in another size instead. But that is not possible .
I’d rather have this one exchanged than pay for shipment again, and not receiving my prior discount !
Customer service was fast in replying though, and refund processed immediately.
I did not have the chance to try the gear yet. Still a bit unhappy about the experience as it has been my first order with coolibar .
No more gray in quarter zip styles for women and now mens phasing out as well.
You have phased out the gray 1/4 zip in the women and now in the men - this was our most lovoed style (the demi or something it was called) - we are now searching other crand for replacement styles because the options of dark blu or black are too hot in the Florida sun and the white is too hard to keep clean on the job. Disappointed as the old styles were second to none. The quality made them worth the price.
I never got a confirmation email and no…
I never got a confirmation email and no tracking info either.
I’m waiting on two packages but have no way of knowing when they are coming.
I thought my first order didn’t go through so I ordered similar things twice. Im always pleased with your products and I’ll be happy to receive both orders but would like to know when they will arrive.
Completely Lacking gift option
STILL no gift note available when sending to a different address (like most other online catalogs provide). Recipient has NO IDEA who the sender is, when they receive the parcel. Unsure if price appears when it is actually a gift option??!! (Hint: It shouldn't).
Took forever to get here.fabric was…
Took forever to get here.fabric was very heavy for a swimsuit. Not true to size.
Great service
I had issues with a delivery and…
I had issues with a delivery and reached out to the customer service team. They solved my issue immediately and made me feel so comfortable ordering from them again! Highly recommend.
I don’t have my package
I don’t have my package. Did you send it to the wrong address again? This is the second time I’ve ordered and had that hdd as open, if so….
Excellent value and quality
Excellent value and quality. Very quick delivery great service to uk
Great products and I was able to take…
Great products and I was able to take advantage of a sale.
Shopping was easy
Shopping was easy, delivery was faster than expected, everything is great.
This purchase was just what my husband…
This purchase was just what my husband was looking for. Great product.
light blue swim coverup is lovely but stains easy
Bought a lovely looking light blue swim coverup at great cost but it was very beautiful. But after wearing it once I noticed stains all over it. I can only assume that is from the sea or my SUP. However they won’t come out so whatever this material is, it is not made for active use. Don’t buy this if you are active or buy a dark colour. This one seems only for inside use .
Always excellent service.
Great products
Great products. Great customer support.
A lilies pricy but worth it. They have a good choice of sizes up to 3xl for women. Their products are well made and durable. I always wear their products when sailing the Great Lakes. These waters are weather challenging at times and my clothing has withstood many seasons and various conditions. Comfortable and stylish. Great company!
UPS shows no pickup but Coolibar claims it is not in their warehouse so not their problem
My order was labeled as shipped on 12/29 with no scan event from UPS for the next two weeks indicating the package was not given to them. I called customer service and was told I had to wait until a certain date before they would do anything. I waited and surprise nothing. I called back and the new customer service rep told me the package is not in their warehouse so it's not their problem and I should call UPS even though UPS tracking shows they never got the package. After much complaining a replacement was placed and did arrive but I will never order from them again given their responsibility dias not seem to extend to me actually getting what I paid for.
This is a fraude website !
This is a fraude website !
Do not buy anything
Impossible to return items or get a refund
Harsh sun in Australia
I was scrolling through websites trying to look for sun protective clothing then came across Coolibar. I only found out later that they were based in the US, but this was not an issue at all.
The website is very user friendly. I like that the sizes for the items are available when you hover over it. The prices are great as well. From the moment of purchase within hours the package is on its way to me with notifications throughout; from California to Perth, Western Australia.
The items feel so soft and am sure they will protect me from the harsh sun in Australia. Smooth and easy transaction, quick delivery. Very impressed with Coolibar and have already made another purchase.
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