We visited Cookes after we had a frustrating and discouraging experience from an online company. We noticed immediately that at Cookes there were a number of staff ready to help. We explained that we... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As soon as we stepped into the showroom, it felt relaxed as everything was so well set out. The staff that attended to us Wendy in the lounge chairs and David in Beds were very knowledgeable and cour... Zobacz więcej
Reakcja na opinię
Ben was so helpful, showing us options and helping us to decide on what we wanted. Patient to a fault as I was being picky, but when you make a significant purchase you need to be sure. I like the i... Zobacz więcej
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Very good experience from start to finish. Sales staff had the right approach, making suggestions without being pushy and leaving us to think things over with no pressure. Delivery team (Alex, Phil an... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Welcome to our family-run business, where time-honored tradition meets modern innovation. For an impressive 75 years, we have been serving our customers, gaining invaluable insights into what truly matters to them. At our core, we take immense pride in offering impeccable craftsmanship, unmatched value, and furniture that transforms a house into a home. Prepare to embark on a global journey; we offer furniture from around the world - in an extensive range of styles from renowned brands that you can wholeheartedly trust. From timeless elegance to luxurious comfort, our handpicked selection guarantees to satisfy. But that's not all - we aim to provide unbeatable prices without compromising on quality. With our brand price promise, you can indulge in the confidence that you'll discover furniture of the highest quality at a guaranteed price match promise. Our inspirational showrooms, with expert advice from our Sales Specialists, will ensure your journey to finding your perfect furniture is an enjoyable experience. Visit us in-store and let us help you transform your living space into a masterpiece of comfort, style, and bliss.
Dane kontaktowe
28 Goosemoor Lane, B23 5PN, Birmingham, Zjednoczone Królestwo
- 01212505050
- webenquiries@cookesfurniture.co.uk
- www.cookesfurniture.co.uk
4,9
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Polite staff.
3 sierpnia 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a review. We appreciate your feedback.
Best regards,
The Cookes Team
Excellent service without overbearing…
Excellent service without overbearing sales team.
4 sierpnia 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Great customer service and support on…
Great customer service and support on the day of us choosing our furniture
3 sierpnia 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
We visited Cookes showroom yesterday…
We visited Cookes showroom yesterday and were greeted by Jas. He was helpful, knowledgeable and respectful which made the experience a very pleasant one.
Well done 👏 keep up the good work.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback. Jas will be delighted to hear your kind words.
Best regards,
The Cookes Team
Very good service at great prices
4 sierpnia 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Cookes Birmingham Store
Visited Cookes Furniture, Birmingham a few weeks ago as we were looking for a new bed. There was a specific one we were looking for and, as we couldn't find it, we asked the assistant if they still did this particular one. Luckily for us they still did and we placed an order. Lisa, the sales lady was very helpful and she asked us if we wanted a new mattress protector, which we decided to buy as well. The bed was delivered around three weeks later. The delivery men assembled it very quickly and we are very pleased with our purchase. Also, the mattress protector is very good quality and we are really pleased that we ordered this too. Very good customer service.
12 lipca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you for your kind review. We’re thrilled to hear you’re pleased with your furniture and your experience with us and we will be sure to share your lovely feedback with Lisa.
Thank you for choosing Cookes.
Best regards,
The Cookes Team
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Good choice & with sale offers.
Good choice & with sale offers.
Friendly attentive staff
1 sierpnia 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Cookes always offer good service.
Cookes always offer good service.
I was helped and had good advice from Salesman
Mr Paul Freeman.
31 lipca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to share it with Paul.
Best regards,
The Cookes Team
Professional guidance
From the moment I stepped through the door, Anita, at your Christchurch branch gave me 100% of her expertise and attention, making my experience of buying an expensive item, positive from the start
23 lipca 2026
Opinia niezależna
Odpowiedź od Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience. Your kind words will be shared with Anita.
Best regards,
The Cookes Team
From the moment I walked into the…
From the moment I walked into the store, to paying for my purchase, everyone was polite, friendly and knowledgeable. Wendy went over and above
31 lipca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to share it with Wendy.
Best regards,
The Cookes Team
From the show room to the…
From the show room to the delivery/installation, I couldn’t fault the team service
28 lipca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Nice relaxed big area to look around
Nice relaxed big area to look around . Lots of sofas and chairs and nice to look at other furniture as well. Staff very helpful and informative and nice to be left on our own to just browse without being interrupted. Ordered our sofa and chair to be delivered in 8 to 10 weeks time.
30 lipca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
The Salesman was not pushy.He was…
The Salesman was not pushy.He was knowledgeable courteous and helpful.
He is a credit to his company.
31 lipca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
A good shopping experience makes all the difference.
David knew all about the small dining table & swivel chairs that I was interested in seeing. I had chosen them online from the Christchurch virtual showroom & was pleased that the items were on show.
After speaking to David I decided to increase the size of the table from 800cm to 100cm diameter. I appreciated his in depth knowledge of the products, & was confident enough to place the order.
25 lipca 2026
Odpowiedź od Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
We will make sure your feedback is passed on to David.
Best regards,
The Cookes Team
Lovely and very helpful staff.
28 lipca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
I only dealt with one of your staff who…
I only dealt with one of your staff who was most helpful and very patient whilst at the same time helping to co-ordinte fabrics for cushions etc
26 lipca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Ben the salesman was very efficient and…
Ben the salesman was very efficient and knowledgeable a quality store to shop at . Thank you
24 lipca 2026
Odpowiedź od Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to share it with Ben.
Best regards,
The Cookes Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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