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CPP-105319
Been using them for a few times now, and it's always been excellent.

Have been using this comparison company for a long time and each time has been a hassle free service. Most recently booking CPP-104919 was done last minute, the company we booked with was informed and everything like clockwork from drop off, transfer and the same when we were collecting. Would highly reccomend

Avoid at all cost. This company uses third party muppets. The companies they recommend basically rip you off. I booked with them and unfortunately read the reviews of the company they recommended.
I booked elsewhere and based on other customers I think I got off lightly. Any chance of a refund, I don’t think so. Out of pocket by £70 but hey ho it’s a lesson learned.
These days I think it’s useful to read the reviews prior to booking.

This the 2nd time I am using Gatwick Airport Parking Spaces and Ride, ❤️ 😍 💖 kept my car from 7th to 11th Oct. 2025. Perfect and superb service received. I recommend Gatwick Airport Parking Spaces Park & Ride to all!! Peter.
 
My Booking Reference Number was  CPP-103280

Bad experience.. avoid at any cost.. booked them for parking at heathrow airport,called them after we picked up our luggages and told us that will be there in 30 minutes after 40 minutes of waiting no answer just to be told another 20 minutes.. awfull customer service.. PLEASE AVOID!!

Reviews given on their website are fake, it doesn't allow you to give them negative feedback. I call to make complain about the website but they will not allow you to give negative feedback until you are ready to give positive feedback before it will allow you., what kind of website is that and they are aware of it but not ready to do anything about it.

Booked my parking through these on the 20/9/2025 at heathrow. They cancelled my parking the next day give them thier due they did ring sent a text . However still waiting for my refund it's the 12 october.They have not responded to any emails. Dont use them.

Great service quick, easy drop off and pick up, staff friendly and polite will use again.

Driver misused my car. Driver emptied the fuel, and I have even received parking penalty charge notice while the car was on thier hand. I also realised the driver had stolen my usb car charger and cable. Lots of dust and dried leaves in the car and full of bird stool on the outside. Strong vape smell in the car as well.
Now I need to pay for cleaning the car inside and out.
No compensation and no apologies so far.

Pleasantly surprised at how efficient the drop off and collection was. Waited about 15 minutes on the drop off, less on the return, in hindsight we should have called them earlier when we were 30 minutes away not 20..The car is all in good condition.. great value for money.
CPP-102047

Everything worked well. The drop-off was easy and communications on our return were good. The location is very close to Heathrow Terminals 1,2 and 3, so once you've been collected, it doesn't take long to get to your car. The parking area looks a bit untidy but everyone was helpful and we had no problem at all.

Fast reliable service. Very fair charge especially as our flight delayed. Would definitely use again

Subject: Urgent Refund Request – 4th Request, No response to the 1st, 2nd and 3rd request

I am writing to formally request a full refund of £15.00 for my cancelled booking. The booking was cancelled immediately, and I hold both cancellation insurance and a cancellation waiver. At no point was I made aware of any additional fees.

Please confirm when the refund will be credited back to my account. This is my second request. If I do not receive confirmation and repayment promptly, I will be forced to escalate my complaint through your internal procedures. Additionally, I will be reporting this matter to my credit card provider, who will record it as fraudulent and initiate a chargeback.

I expect a full resolution without further delay.

very easy and smooth drop off procedure. Same for pick up on return. Friendly driver and good service, I would be happy to use them again.

Absolutely shocking experience had to cancel the day after booking due to family obligations parking at Manchester Airport they refunded me 7 days later and took £15 for the pleasure daylight robbery read the reviews says it all.

Booked the meet and greet service at Manchester Airport over 2 months prior to travel. Upon receiving the confirmation I saw that an additional £16 would be required for the drop off and pick up. I therefore immediately cancelled, 3 weeks later I have been refunded less than 50% of the cost. Apparently I am cancelling the booking less than 48 prior!!!! and have to pay an additional cancellation charge. It is over 2 months notice!! .

Easy process and prompt collection and delivery.

Great service , very prompt on arrival to airport and on arrival from holiday !!!
Very simple and easy

Prompt service both ways at a reasonable price.

Manchester airport parking. Really helpful and friendly guys. Easy to find the main parking compound and it was a quick check in and transport to the airport. even when my return flight had been delayed by an hour they had someone already at the airport who had called me to let me know they were waiting for me which was awesome and much appreciated!