The customer service staff are easy to talk to very helpful and polite, wish i know about commsave sooner great to have. You can save and borrow money. Easy to join and borrowing was a quick. Transfe... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Commsave has been a Godsent to me, a go to when in need. They have the fastest and best consolidation loan. The process of their loan is stress less and very smooth. Best customer service and efficie... Zobacz więcej
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I’ve always had a great experience with Comsave. Whenever I’ve needed them, I’ve been helped straight away with no hassle, and the staff are always professional and understanding. Life happens,... Zobacz więcej
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I had an enquiry regarding my Commsave account, and I was really impressed with the service I received. My query was dealt with incredibly quickly, and everything was explained clearly and profession... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Dane kontaktowe
2 Summerhouse Road, NN3 6BJ, Northampton, Zjednoczone Królestwo
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4,8
Doskonała
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 91% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They ruin lives
I have been extremely disappointed with my experience.
A CIFAS marker was recorded against me containing information that I dispute and which appears to be inaccurate, including an address where I have never lived, employment details that do not relate to me, and bank information that I do not recognise. Despite providing evidence and raising serious concerns regarding the accuracy of this data, I have struggled to obtain clear answers.
What has been most frustrating is the lack of communication. Multiple emails from both myself and my solicitor have gone unanswered for weeks, and requests for a telephone call have been ignored.
Medway Council has confirmed that I have never resided at the address recorded, yet I have still not received a satisfactory explanation as to how this information became associated with my name or what evidence was relied upon.
I was also informed that the matter had been reported to the National Crime Agency. However, after contacting the NCA directly, I received confirmation that they hold no information relating to me, which has only added to my concerns and confusion.
I appreciate the importance of fraud prevention, but where an individual disputes information and provides evidence of inaccuracies, there should be transparency, communication, and a proper investigation. Unfortunately, that has not been my experience.
The Financial Ombudsman Service also agreed that I did not make the application in question. Despite this, Commsave has refused to remove the CIFAS marker and continues to ignore correspondence from both me and my solicitor.
I remain awaiting a substantive response and resolution.
4 czerwca 2025
Opinia niezależna
Odpowiedź od Commsave Credit Union
Good Afternoon,
Thank you for coming back to us with the required information.
We acknowledge receipt of your enquiry and are currently reviewing the details.
We will provide further information once our review is complete.
Many thanks, Commsave
0303 0402 660
Hello@commsave.co.uk
Excellent service and fast response to…
Excellent service and fast response to any enquiry
1 czerwca 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
a excellent service and fast response to any enquiry.
Thank you again for such a lovely review.
Many thanks,
Commsave
Odpowiedź od Commsave Credit Union
Hi Wayne,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Easy and quick communication.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very easy to deal with
Very easy to deal with. Excellent customer service. Quick decision. Thoroughly recommended.
29 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Steven,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
easy to dela with and excellent customer service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Fast efficient and easy to use
28 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Kelvin,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
Fast efficient and easy to use.
Thank you again for such a lovely review.
Many thanks,
Commsave
The support team is always ready to…
The support team is always ready to help never let me down when I need help once again I recommend 100%
29 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Krzysztof,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
that support is always at hand and there when needed.
Thank you again for such a lovely review.
Many thanks,
Commsave
Would give 0 stars,but not given…
Would give 0 stars,but not given option.
same response every time,you are willing to accept loans in the past,but when things get tough Commsave says no,I will be leaving a negative review on trust pilot,I wish I never joined consave in the first place.i have also advised people in the workplace to avoid you at all costs!!!!!hopefully they go out of business very soon con artists
28 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi John,
Thank you for your feedback, and we're sorry to hear about your disappointment. We understand how frustrating it can be to be declined for a loan.
At Commsave, we assess each loan application individually, taking into account a range of factors including affordability and current financial circumstances.
While we aim to support members wherever possible, we also have a responsibility to ensure that any lending is sustainable and in the member’s best interest.
Thank you again for taking the time to share your experience — your feedback helps us improve.
Many thanks, Commsave
0303 0402 660
Hello@commsave.co.uk
They have helped me in time.of need…
They have helped me in time.of need many times and very good rates
28 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Joseph
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be That we have helped you in times of need many times with very good rates.
Thank you again for such a lovely review.
Many thanks,
Commsave
I have always had a great experience…
I have always had a great experience with Commsave I’ve been saving and borrowing from them for best part of 15 years they have improved so much throughout them 15yrs faster at withdrawals faster loan application process don’t have any complaints
27 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
HI Paul
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you have always had a great experience when calling us & with savings and lending.
It is great that you have been a member for the last fifteen years With fast withdrawals you have no complaints.
Thank you again for such a lovely review.
Many thanks,
Commsave
Its always easy to contact you and the…
Its always easy to contact you and the service is on 5 stars
27 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Good Afternoon,,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that Its always easy to contact Commsave.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very interesting experience.
26 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi David,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a very interesting experience.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent service with excellent staff.
Excellent service with excellent staff.
I have been using Commsave for a couple of years now. They are a brilliant, empathetic team who really try to help you in any way they can. I really appreciate them and would 100% recommend.
Special shout out to Mia who answered my call today - very informative, professional, polite and happy. Thank you so much!
26 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Chloe,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Excellent customer service.
Thank you for being a member for the last few years.
We always aim to be empathetic to all of our valued members & appreciate the recommendation.
We will pass you great feedback to Mia.
Thank you again for such a lovely review.
Many thanks,
Commsave
Odpowiedź od Commsave Credit Union
Hi Steven,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Really helpful good service
Thank you again for such a lovely review.
Many thanks,
Commsave
Great company to deal with
Great company to deal with, professional, helpful and understanding, and very supportive when my wife passed away.
22 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Steve,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a great company to deal with with professional and helpful staff & very supportive during difficult times.
Thank you again for such a lovely review.
Many thanks,
Commsave
Fantastic service from everyone I spoke…
Fantastic service from everyone I spoke to in order to get everything approved with some urgency. Matthew in particular went above and beyond to assist me. He was truly the epitome of great customer service!
22 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Dannii,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be fantastic Service we will pass on your great feedback to Matthew.
Thank you again for such a lovely review.
Many thanks,
Commsave
I would like to see this company…
I would like to see this company customer service is the best. One of the best decision i had made to save with them. I am speaking from my experience with them and I have no regrets. And I must say that I don't get anything from the company as a incentive to say
what i have said. All from my experience with them. Keep up the good work.
22 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Gordon,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent experiences with commsave to be a great decision with no regrets and thank you for your comments.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent service
I have been a member of Commsave around 15 years and always received a prompt and courteous service.
22 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Christopher,
Thank you for taking the time to leave your 5* review
We are happy that you have been with Commsave for the last fifteen years and found the services to be prompt.
Thank you again for such a lovely review.
Many thanks,
Commsave
I spoke to Sami today
I spoke to Sami today, lovely to talk to, and very helpful, thankyou.
21 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Karen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Sami to be a lovely person to talk to and very helpful we will pass on you lovely feedback.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very easy and thorough
21 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Michael,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very easy and thorough.
Thank you again for such a lovely review.
Many thanks,
Commsave
My experience with commsave has been…
My experience with commsave has been really positive. What stood out most was how quickly they respond to queries and the consistently helpful. Professional customers service.It made the process smooth and reassuring L
19 maja 2026
Opinia niezależna
Odpowiedź od Commsave Credit Union
Hi Χριστίνα,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
really positive with quick answers to queries that are consistently helpful and professional.
Many thanks,
Commsave
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