One of most reliable companies! I buy bed linen and other stuff from them since 2009 and never had any problems with quality. Highly recommend!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had to wait over a week for my last order which is not like them. Their delivery is usually very quick but there was a problem this time which delayed the arrival of my order. As I can’t get to rate t... Zobacz więcej
I have been a satisfied return customer to the Cologne and Cotton website and its services. A decent selection of of quality products . I regularly buy Wibergs pine bath essence and their range of it... Zobacz więcej
Reakcja na opinię
Without fail.. over the years .. and I have never met anything less than brilliance .. from the products themselves … which are perfection.. to the charming and helpful help from the ladies on the... Zobacz więcej
Informacje dotyczące firmy
O Cologneandcotton.com
Napisane przez firmę
At Cologne & Cotton our ethos has always been to offer gorgeous and exclusive pure cottons and linens for your bedroom, bathroom, dining room & kitchen at great prices with no compromise to the quality and design.
Our own collection of colognes has a devoted following, together with home fragrances, soaps and bath products from around the world.
Still very much a family business, owned and run personally by Vicky and Jenny, Cologne & Cotton shops have developed a unique style and character of their own.
Cologne and Cotton Details
Napisane przez firmę
Dane kontaktowe
4,8
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 60% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
Beautiful nightdresses sent as a gift…
Beautiful nightdresses sent as a gift to my niece about to have her first baby.
Upon reading this review I had a personal call from Cologne & Cotton to apologise and to say a new nightdress in the same style had been sent to my niece. This is outstanding customer service and we were both delighted. Thank you!
Sadly one of the nightdresses had a small tear to the front. In a week when a baby is due this was not a priority for us to sort out - she wasn’t about to send back a return which was a gift. So I suggested she used the damaged night dress and I would get her another one.
26 czerwca 2026
Odpowiedź od Cologneandcotton.com
Thank you for your review. We’re very sorry for the issue with your nightdress. A member of our customer service team will be in touch shortly.
Kind regards,
Cologne and Cotton
Odpowiedź od Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
A good company with good products and…
A good company with good products and quick delivery
22 czerwca 2026
Odpowiedź od Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
Cotton seersucker duvet cover
Ordered online Tuesday morning, arrived Wednesday afternoon. Great service, wish all shopping online was as good. Duvet cover and pillowcases absolutely beautiful, great quality. Would recommend
24 czerwca 2026
Opinia niezależna
Odpowiedź od Cologneandcotton.com
Thank you for your fantastic review, we are thrilled you’re pleased with the Seersucker bed linen and our service.
Kind regards, Cologne and Cotton
My towels are so beautiful I love them…
My towels are so beautiful I love them quality excellent so light but dry you in a second I will definitely use this company again also delivery so quick 19/06/2026
Kind regards
Pauline Mascolo
19 czerwca 2026
Odpowiedź od Cologneandcotton.com
Thank you for your wonderful review, we are thrilled to hear that you are happy with the Riviera towels.
Kind regards, Cologne and Cotton
Arrived the day after I placed the…
Arrived the day after I placed the order. Beautifully wrapped and a message added as was a present. Have ordered before and can highly recommend. I ordered a cot quilt. Very beautiful well priced
12 czerwca 2026
Odpowiedź od Cologneandcotton.com
Thank you for your lovely review. It’s wonderful to hear that the cot quilt, gift wrapping, and our service all met your expectations. Your continued support means so much to us.
Kind regards, Cologne and Cotton
Odpowiedź od Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
Odpowiedź od Cologneandcotton.com
Thank you for your review!
Kind regards, Cologne and Cotton
Odpowiedź od Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
Have been waiting since before Xmas…
Have been waiting since before Xmas 2025 for the item that i wanted . More than 6 months .
3 czerwca 2026
Great
Great, tasteful quality and always a bit extra with packaging which makes all purchases feel like a gift
28 maja 2026
Odpowiedź od Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
Odpowiedź od Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
Odpowiedź od Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
Pleased with the products and delivery…
Pleased with the products and delivery very good.
28 maja 2026
Odpowiedź od Cologneandcotton.com
Thank you for reviewing your experience with us.
Kind regards, Cologne and Cotton
I ordered a king size fitted sheet
I ordered a king size fitted sheet, they didn't specify it was a UK king, and not a US king. They knew the order was being shipped to USA, but never mentioned it wouldn't fit my mattress. When I contacted them, they whined about being a small company, and wouldn't send a prepaid return label. They obviously don't care about their customers.
19 maja 2026
Odpowiedź od Cologneandcotton.com
Thank you for taking the time to share your feedback.
As a UK based company, we display UK sizing on our website. All measurements are available on our size chart, which is linked directly on the Yellow Candy Stripe bedlinen product page. We have many customers in the USA, and we’ve found that the size chart usually provides the clarity needed when choosing the correct size.
We understand how frustrating it can be when an item doesn’t match expectations, however, the item you received is the item that was ordered and in line with our return policy, we cover return costs only when there is an error on our part, or a fault with the item.
Kind regards, Cologne and Cotton
Helpful people at end of phone
Helpful people at end of phone . However disappointed that the item I wanted to buy in their London shop was only available online if I had gone to shop would have spent more money.
22 maja 2026
Odpowiedź od Cologneandcotton.com
Thank you for your review, we really appreciate your feedback!
Unfortunately, we’re unable to hold all of our stock and ranges in every store due to limited space. However, we do our best to offer a good variety and regularly refresh and update the products we carry.
We’re very pleased to hear that you were happy with our customer service.
Kind regards, Cologne and Cotton
Couldn’t believe the next day delivery
Couldn’t believe the next day delivery. Great product and gorgeous colour.
21 maja 2026
Odpowiedź od Cologneandcotton.com
Thank you for your review.
Kind regards, Cologne and Cotton
I have not yet recovered my goods
I have not yet recovered my goods. They are due to arrive June 1 st all being well. The delivery options were not good so I’ve opted for yeep but nothing was available until 29 th
21 maja 2026
Odpowiedź od Cologneandcotton.com
Thank you for taking the time to leave a review.
We dispatched your order on 21 May, the same day it was placed. A delivery attempt was made on 22 May, after which the parcel was redirected to a YEEP pickup location at your request.
We hope you enjoy your order once it has been collected.
Kind regards, Cologne and Cotton
The company sells reliably high quality…
The company sells reliably high quality linen and related products
Service is prompt.
I would appreciate some new designs for duvet covers as we love the quality but there have been no new patterned duvet covers lately.
19 maja 2026
Odpowiedź od Cologneandcotton.com
Thank you for your wonderful review. We really appreciate your comments, and I’ll make sure they’re passed on to our buying department. We do try to refresh our bedlinen ranges regularly, but we also aim to keep much loved favourites in stock, as many of our returning customers like to replace items like for like.
Kind regards Cologne and Cotton
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