Capital Markets Elite Group Recenzje 240

Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

update: There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. th... Zobacz więcej

Oceniono na 1 z 5

1. High fees 2. Unrealable and unstable platform. Meaning almost every week, you will have issues with positions being rejected. They always say "technical issues" on their end. 3. Random charges... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have an account with them for two years. I've been investing for the last ten years. I have had accounts with many brokers. Their trading executions are as good as any broker I've tried. Their custo... Zobacz więcej

Oceniono na 5 z 5

I can't say enough good things about their customer service at their brokerage department. Every time I have reached out to them, they have been prompt, courteous, and genuinely interested in helping... Zobacz więcej

Informacje dotyczące firmy

  1. Fundusze inwestycyjne

Napisane przez firmę

Capital Markets Elite Group provides access to major markets and multi-asset investments backed by extensive market intelligence, advanced technology and expert advice. INSTANT ACCESS. TRUSTED SOURCES. SAFE TECHNOLOGY. Unlimited opportunities, Trade with less limits, Invest with more options. Elevate your trading with sophisticated trading platforms, premium insights and a dedicated team of specialists. Enjoy broader access to several asset classes, geography, investment styles and choice of trading platforms. Our powerful trading tools are smart, fast and designed for mobile. Just the edge you need when seconds count. Your strategy is only as good as your insight. Go deeper and wider with our market insights to help you plan ahead. Protect your positions with a risk profile that’s right for you. Our experienced team and risk management technology can help.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

240 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Superb platform

Superb platform, even better service! The customer service representatives  who provided a walkthrough were fantastic. The platform was easy to navigate and charts are amazing!

14 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

constant issues with using margin

update:

There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. those seeking support, please be patient with them. they are working on it.

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constant issues with using margin. customer service is unable to resolve. they claim an issue with their clearing firm. this has been ongoing for weeks. makes it tough when i'm livestreaming a small account challenge on twitch.

17 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Poor Customer Service

Customer service is very poor. I have been trying to withdraw the money from my account and had been told the money would be arriving after 5-7 business days. It’s been already over two weeks and every time I get in touch with them they send me exactly the same message. I feel like I’m begging them to return my money. I suggest that you don’t open an account in this broker, find an American broker that is well-regulated.

29 czerwca 2023
Opinia niezależna
Logo Capital Markets Elite Group

Odpowiedź od Capital Markets Elite Group



Dear Alejandro

Thank you for bringing this matter to our attention, and we apologize for any inconvenience you have experienced. We understand the frustration you must feel regarding the delay in withdrawing your funds, and we sincerely apologize for the inconvenience caused.

We would like to assure you that we take customer service very seriously, and we are committed to resolving this issue promptly. We have investigated your case, and it seems there was an unexpected delay in processing your withdrawal. We understand that this is not the level of service you expect from us.

Please be assured that we are actively working to resolve the situation and expedite the withdrawal process for you. Our customer service team will be reaching out to you directly to provide a detailed update on the status of your withdrawal and assist you in any way possible.

We want to assure you that we comply with all relevant regulations and strive to maintain the highest standards of transparency and accountability. However, we acknowledge that our service in this instance did not meet your expectations, and we will use this feedback to improve our processes and enhance customer satisfaction.

We appreciate your patience and understanding and we value your business and are committed to resolving this matter to your satisfaction. If you have any further questions or concerns, please do not hesitate to contact us directly.

Your team at Capital Markets Elite Group

Oceniono na 5 z 5

Helpful

Setting up account was easy. Anytime there has been an issue it was quickly addressed. Most issues have been with the sterling platform, not with CMEG. Always prompt when you contact customer support. Best way to have unlimited trades with small account.

5 czerwca 2023
Oceniono na 1 z 5

I do not recommend this broker

I do not recommend this broker. the fees are insanely high, the $2.95 ticket they advertise is false and the fees are priced per fill which is stupid because no other broker does that. there is margin restrictions on everything so you cant trade with leverage as they advertise. even if you use cash they restrict a portion of that as well. the only good thing about CMEG is the platform selection other than that they are useless unless you have maybe $8,000 but at that point your just trying to get over pdt if your using this broker so i would rather trade in a cash account with another broker that doesnt charge insane fees, i was paying north of $500+ a month with this broker. their customer support is great though at least.

8 czerwca 2023
Logo Capital Markets Elite Group

Odpowiedź od Capital Markets Elite Group

Thank you again for your feedback Cobu,

Our commissions and any updates to our services are published on our company website where you can review our products and services. (https://www.cmelitegroup.com/pricing/equities-etfs).

We would love for you to drop us an email at clientservices@cmelitegroup.com so that we may offer some further support as it relates to utilizing the leverage allocated to your account.

Regards

Capital Markets Elite Group

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