CluedUpp Games Recenzje 7001

We were due to do the Witchcraft & Wizardry game tomorrow in Chesterfield, however, Chesterfield and the surrounding areas are currently flooded following the torrential rain caused by storm Babet. The retail park in Chesterfield is currently under water. The main road into Chesterfield is under water. I contacted Clued Up to express concern and was told unless a red weather warning is declared the game will proceed. How?! How can the game safely proceed? Roads are closed / submerged. Businesses and homes are ruined. We can’t physically / safely get to Chesterfield to take part. As a result I must spend more money to buy a flex pass so I can get a gift voucher that will last 12 months to use on another game. No other games listed of Chesterfield! So basically spend more money to lose the money I’ve already lost? Disgusting attitude considering the severity of what is happening at the moment. Profit over the safety of your customers.

Although we have not made it to the event I can't fault the customer service.
We needed to change our event. The team were brilliant and the process was simple, and for just a small amount of cash.

The customer service at CluedUpp is exceptional and this is so refreshing. We can’t wait to use our game in London and after a user error issue, Grace solved this for us within minutes of receiving my email. Thank you and recommend!!

Lisa in costumer support was an angel, very fast responding to my email and solved my issue in less than a minute, she made my day! I'm always very nervous and anxious when I have to reach out for help and contact costumer service, she made it easier and I wanted her to get the recognition she deserves :D a big 5 star for me :D

My family had the BEST time participating in this Clueed Up event! We loved the theme (Beauty & the Beast) & the clues & interrogations were so well thought out! 5 stars! We’ll definitely be doing another one!

Due to unforeseen circumstances, our Beauty and the Beast experience was unfortunately not what we expected. I wouldn’t want to elaborate on the situation. I emailed customer service right there and then, and within minutes (maybe even seconds) I received a reply and Paul was able to remedy the issue. He was soo quick and kind and we look forward to going on our next scavenger hunt.

Possibly a scam... Be very very very careful if you buy an event from CluedUpp. They send you so much spam emails you can easily miss your gameday instructions. In my case the system sent me the wrong date and location so I missed my gameday. Very disappointing... THEY WILL NOT REFUND YOU EVEN IF IT IS THEIR FAULT - BE ADVISED. Poor customer service experience.

1. Wrote a review on website but they don't appear to show any under 5 star
2. Couldn't make the event, the weather was more than rain, trainlines had cars floating on them. All public transport in my area in Scotland called off. When I emailed them, was told people like to play their games in all weather.
Their website says they offer refunds based on weather, but apparently needing noahs ark a d swimming gear dosent cut it.

Customer Service is top notch. I had to swap on the day of the event and I received an immediate response with instructions how to book for another event. Looking forward to attending the next one!

Fun games and support got back within 10 minutes when i didn't receive my ticket email. Thanx Richard for the quick help!
I did the mistake of opting out of all emails, even the ticket email, a bit silly that i was so easy to do that, but they where so fast in responding and helping that it hardly matters :)

Super fast response time to fix a problem.

Who on earth is writing these five star reviews? I honestly cannot believe anyone enjoyed being ripped off by an over-priced app missold as an ‘immersive experience’. It’s extortion, aimed at busy parents who don’t have the chance to research.

Just completed Beauty and the Beast hunt. What a fun way to engage the whole family! I brought 12 people and we went all out! Costumes and a themed dinner and Beauty and Beast movie afterwards.
Scavenger hunt was hunt and engaging. My only complaint was the game itself was not super kid friendly for younger kids. Mine that played were 8 and 6 and 5. They got a little bored. Wish was just more kid friendly, but overall a great way to spend an afternoon!! Thanks for a wonderful time! Memories made for sure 😊

Such a fun event! Everyone playing downtown and enjoying themselves made it even more worth it!

sends you 3 spam emails per day. Absolutely annoying. And you can't unsubscribe until your event happened otherwise they won't send you the details. Really trashy.

I completed one of the CluedUpp games a few months ago and yesterday I received an email letting me know about City Quests. I loved the first quest I completed (Alice in Wonderland) so booked in to try another one. Unfortunately, I selected the wrong location and didn't notice until after I had paid. I emailed the customer support and in just over an hour I had a reply with a code to transfer my booking to the new location at no additional cost. Excellent customer service and excellent quests. Thank you

I will say the game was fun for what it is. You can turn on AR for better experience. However, first time player and not a leader you need to learn fast with mini games and the storyline. After an hour to learn the game it becomes fun. I will question the developers with certain locations in my town/city. It is not the cleanest nor the safest location in town even though I did meet other players. Wish I could suggest other towns.

We did Beauty and the Beast.
No interactive play, outside of tons reading and walking. A lot like Pokémon Go!, in the sense of waking butbvery monotonous. My kids who love playing Pokémon Go! didn't enjoy this at all and neither did me or my husband. After 5-10 minutes of play we ended the game. No sound, just tons of reading which is fine for some, but we personally don't enjoy just standing around reading and walking. Not worth the $80 (normal cost), not even worth the $40 we paid. Too bad it is not refundable.

Customer Service Brilliant
Really understanding and so helpful.
I would recommend every time.