Clockwork Removals and Storage Recenzje 1529

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Our experience with Clockwork was professional and smooth. Josh helpfully priced up the quote and we couldn’t have asked for 2 better removal men on the day of the move. Peter and Ryan were fantasti... Zobacz więcej

Oceniono na 5 z 5

Professional, efficient and friendly. From quote, to boxes collected, the whole team delivered a truly exceptional service. Thanks go particularly to Max and Kiska for all the heavy lifting! But also... Zobacz więcej

Oceniono na 5 z 5

We would recommend Clockwork Removals in Inverness. Boxes are delivered prior to removal. The members of staff were professional and handled all our items with care. They made what can be a stressful... Zobacz więcej

Oceniono na 5 z 5

I can’t rate this company highly enough if there were ten stars I would give them ten ! They made what was a very stressful move day better. From start to finish they were there to reassure me and... Zobacz więcej

Informacje dotyczące firmy

  1. Przeprowadzki i usługi magazynowe
  2. Przeprowadzki
  3. Przechowalnia

Napisane przez firmę

Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout the UK for individuals, families and businesses. We have a network of branches across the country as well as an international service centre to help our customers relocate all over the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.

Napisane przez firmę

Experience and Expertise
With over 25 years experience we know that the key to delivering an excellent service is to ensure our staff are trained and experienced in their work. That is why we play an active role in the shaping of the industry and are a member of the British Association of Removers (BAR) as well as their Overseas and Commercial Moving Groups. Our international service centre based in Glasgow is a member of the FIDI Global Alliance, a global network of trusted international movers.
Our Services
Moving home can be a stressful time for many and so it’s important to find a removals company who can offer you a seamless service. As well as household removals we provide full packing and wrapping services, long and short term storage and our highly trained teams also offer expert removal services for specialist household and high value items. Our international service centre has relocation, storage and export packing services throughout the world and our commercial teams plan and execute business moves of all sizes including IT and specialist relocation.

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Award Winning Service | 25 Years Experience | Industry Accredited


4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Long term storage and shipping…

I've had my goods in storage for probably 13years. The goods have been shipped abroad. Everything is in great condition and the agents abroad were very efficient too.
I appreciate all the help while getting the items shipped and the great care while the items were stored. First class.

6 stycznia 2026
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Odpowiedź od Clockwork Removals and Storage

Our pleasure, thanks so much for taking the time to review our services.

Oceniono na 5 z 5

Great experienced team and very efficient

Excellent team, really efficient and careful and respectful and polite. All spoke english and were friendly and would highly recommend them to anyone thinking of moving.

16 grudnia 2025
Opinia niezależna
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Odpowiedź od Clockwork Removals and Storage

Thanks so much for the review and recommendation.

Oceniono na 1 z 5

Unprofessional - would never recommend this removals company

Used Clockwork for storage but one storage container was omitted when household goods were shipped overseas. Excuse was "sorry, we forgot to include it". No compensation or apology offered.
Standard of packing was highly unprofessional - loose items in boxes with no packing paper resulting in damaged items.
Would never recommend this company.
Edit:
The reference to shoddy packing was for a subsequent consignment from Orkney handled by Clark and Rose. 2 packers were sub-contracted from Clockwork and boxes packed by one of these packers was where damage occurred.

13 kwietnia 2025
Opinia niezależna
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Odpowiedź od Clockwork Removals and Storage

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations.
Packing of the goods was completed by a third party prior to collection, and was not carried out by our team. We acknowledge that an issue occurred during storage, which we addressed as soon as it came to our attention. We do apologise for any inconvenience caused.
We take concerns about service quality and care of goods very seriously, and your comments have been passed to our team for review.

Oceniono na 4 z 5

Items Secure and Safely Delivered

Stored items in Inverness for a over 6 months and an affordable rate. There was an issue with delivery which resulted in a delay of around 2 months. However, Clockwork delivered my items safely and all in order, with a discount as way of apology for the delay.

I can say that once the delay was rectified, a day was set in which delivery would be made, this went without a hitch and Chester was extremely careful unpacking from the truck. Ultimately happy with this service.

22 grudnia 2025
Opinia niezależna
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Odpowiedź od Clockwork Removals and Storage

We sincerely apologise for the delay you experienced and thank you for your patience while this was resolved. We’re very pleased to hear that the issue was rectified and that you’re happy with the service you received in the end. Thank you for taking the time to share your feedback — it’s greatly appreciated and helps us continue to deliver a high standard of service.

Oceniono na 5 z 5

We had a great experience again with…

We had a great experience again with Clockwork. James assessed and managed the job brilliantly from start to finish. Josh, Kylie, and Allan helped with the move and did an excellent job—efficient, careful, and friendly throughout. This was the second time we’ve used the company, as they did a great job previously as well. Pricing was fair with no hidden costs, which we really appreciated. We would definitely use them again and highly recommend their services.

16 grudnia 2025
Opinia niezależna
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Odpowiedź od Clockwork Removals and Storage

Thanks so much for the review and recommendation, we really appreciate it.

Oceniono na 3 z 5

Disappointing service from Clockwork…

Disappointing service from Clockwork when moving from larger home to smaller home out of town. Really disappointed. They were not the cheapest quote. The removals chaps were helpful and very polite but a number of things would lead me to not recommending Clockwork. Broken/dead house plants, TV broken, chair had been stood on and seat broken. All clothes were placed in boxes with no hanging rails so all our clothes extremely crumpled. There was no clear marking on boxes e.g. everyone used a different naming system - boxes named with room they came from, or room they were going into or just made up e.g. sewing room! This is not the team's fault, more lack of training. We paid for 2 sets of insurance packing damage and damage in transit the cover is very poor - e.g. price of a second hand TV suggested payout (probably cost the insurance company more to look for the cheapest TV they could find than they paid us). Also be very careful about move in times, we were delayed due to solicitors which cost us an additional £500 best to err on side of caution and agree later afternoon time so you don't have an additional bill.

7 listopada 2025
Opinia niezależna
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Odpowiedź od Clockwork Removals and Storage

Thank you for taking the time to leave a detailed review. We’re genuinely sorry to hear that parts of your moving experience did not meet your expectations, and we appreciate you acknowledging the professionalism and politeness of our removals team on the day.
We’re sorry that your television was damaged during the move. This was reported to our insurers and settled in line with the policy terms, which are new-for-old. We’re pleased this was accepted, though we appreciate it may not have felt satisfactory given the inconvenience caused. No other damaged items were raised with us at the time or included in the claim, so we were not aware of any further concerns. The cover provided is as outlined at booking. We’re always happy to discuss cover in more detail beforehand to ensure it meets a client’s expectations.
Delays in key release are unfortunately outside our control. As outlined during the booking process, waiting time charges apply where a waiting time waiver is not taken.
We’re sorry that overall you felt disappointed, as we do strive to provide a high level of service and flexibility. Your feedback is valued and will be used to help us improve going forward. We wish you all the best in your new home.

Oceniono na 5 z 5

Artlink: safe in their hands

I had some large, delicate wooden model ships to transport and store while we moved house. Clockwork’s specialist arm, Artlink, carefully packed, stored, transported and unpacked my ships and their perspex cases without any damage whatsoever. They knew exactly how to ensure the items were protected, and took great care in unpacking, checking the models and cleaning their cases. They are now safely on display in our new home and I’m both pleased and relieved I used them. I would highly recommend Clockwork’s Glasgow Artlink team to anyone wishing to move delicate, valuable or sentimentally important fragile items. Their staff are clearly experienced in managing such items, having worked for many years moving irreplaceable items for museums and collections.

15 grudnia 2025
Opinia niezależna
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Odpowiedź od Clockwork Removals and Storage

Thanks so much for your feedback we really appreciate it

Oceniono na 5 z 5

Great service, thank you!

Kelly was brilliant and so were the guys that did our small office move. Great communication, time keeping and overall service.

15 grudnia 2025
Opinia niezależna
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Odpowiedź od Clockwork Removals and Storage

Thanks so much for the review.

Oceniono na 5 z 5

Great removal company

The team on the whole were friendly , fast and very helpful . Didn’t even complain when we didn’t get the keys until nearly 4pm. By which time it was dark and had started to rain . Sorry guys .

7 listopada 2025
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Odpowiedź od Clockwork Removals and Storage

No problem, we were happy to assist. Thanks for the review.

Oceniono na 5 z 5

Excellent job

Guys turned up promptly. Were excellent in getting everything packed away on van and were so good with getting all the bits and pieces which we hadn't manage to get away. Also at other end all boxes/packing boxes were put away and job finished promptly. Absolutely great job. Would definitely recommend.

7 listopada 2025
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Odpowiedź od Clockwork Removals and Storage

Thanks so much for the lovely review and recommendation, we really appreciate it.

Oceniono na 5 z 5

Friendly

Friendly, cooperative and caring delivery guys.

28 listopada 2025
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Odpowiedź od Clockwork Removals and Storage

Thank you!

Oceniono na 5 z 5

Did the job as asked

Did the job as asked. One of the things during my renovations that went right.

27 listopada 2025
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Odpowiedź od Clockwork Removals and Storage

We are delighted to hear this - thank you.

Oceniono na 5 z 5

Office move

We had an office move to do at very short notice. Quote received within 24 hrs of site visit and crates delivered within the week. On the day itself there were plenty of bodies to help out and they couldn't have been more accommodating. Polite and helpful, making it as stress free and smooth as possible. Unloaded promptly and systematically at our new premises.

12 listopada 2025
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Odpowiedź od Clockwork Removals and Storage

This is great to hear, thanks so much for taking the time to review us.

Oceniono na 5 z 5

Excellent service

Excellent service. Made everything go really smoothly. Very efficient.

10 listopada 2025
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Odpowiedź od Clockwork Removals and Storage

Thanks, so much.

Oceniono na 5 z 5

Excellent

From getting the quote to delivering the last box Clockwork did what they said they would.
Timely efficient & friendly

11 listopada 2025
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Odpowiedź od Clockwork Removals and Storage

This is brilliant to hear, thank you.

Oceniono na 2 z 5

It took from 9 am to 7pm for a removal…

It took from 9 am to 7pm for a removal all our boxes were packed prior. Men were unfit for the job

7 listopada 2025
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Odpowiedź od Clockwork Removals and Storage

Thank you for sharing your feedback. We strive to provide excellent experiences for all our customers so it’s disappointing to learn that your experience didn’t fully meet your expectations. The duration of the move was longer than originally estimated due to several factors on the day including a long wait for keys. Despite the difficulties, the crew worked hard to complete the job. If you’d like to discuss any of this further, we’re here to help.

Oceniono na 5 z 5

Great job from start to finish.

Great job from start to finish.
Would definitely recommend Clockwork and if I move again will be using them.

5 listopada 2025
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Odpowiedź od Clockwork Removals and Storage

Thank you, you know where we are if you need us!

Oceniono na 5 z 5

Clockwork Perth Depot made our removal easy

The team at Clockwork Removals, Perth Depot were incredibly professional and efficient when moving our warehouse from Forfar to Dundee. The team remained steadfast despite challenges that arose at our end and saw the move through into the evening ensuring a smooth transition for our company.
Their staff were incredible, no breakages whatsoever, and always eager to help position everything where it needed to go.
We would highly recommend them and utilise their expertise again.

25 listopada 2025
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Odpowiedź od Clockwork Removals and Storage

This is all great to hear, thanks so much for the review and recommendation.

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