I would like to give a big shout out to the wonderful staff at Clinton’s Orpington Nugent. I went in there to buy some 50th balloons (as there competitors next door but one couldn’t be bothered to hel... Zobacz więcej
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Arrived before 9 8.57 noone around do called in another shop two mins away came back about tenpast nine to be faced with a frosty sales assistant who never acknowledged me said good morning nothing ob... Zobacz więcej
Promp delivery and good selection. I just wish that when you select a certain category that they don't throw in random cards. For example one Christmas i ended up spending £15 on a birthday card... Zobacz więcej
Good assortment of quality cards and gift bags for all occasions. However, recently there has been a problem with packaging or item missing. For example, box of Christmas cards had no lid on, and one... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff with appalling attitude and customer skills
Shocking, absolutely shocking customer service coupled with horrendous attitude with a chip on his shoulder! Disgusting. A lovely staff used to work at this particular store prior. Not all items were labelled for starters and when I eventually asked for “price” his response resulted in me walking out. Last time I give my service to Clinton’s - in-store and online.
Scammers
Clintons always used to provide paper bags for purchases. When a charge for plastic bags was introduced, Clintons changed to plastic bags so they could charge. Cynical! Lets hope they go into administration again soon.
Disappointing and underwhelming
I've used the Clinton's website a few times now since it was launched and I have always had an awful experience. When I first found out Clinton's had a website I was actually excited and relieved. I could finally buy my cards online. Birthdays/Christmas/anniversaries were about to get easier. This ideal was short lived. The website is awful to navigate for starters. You search mum birthday cards and ends up combining different categories. The biggest disappointment is there are limited products on the website. I don't understand how it's possible for a company to think this is a good idea. I wanted all their cards they sell in their shops on the website. They don't... it's limited and underwhelming. As a result of the limited products to buy, they sell out and become out of stock really quickly. I also don't like that they don't give you an estimated date of delivery. I thought maybe these were all teething problems and they would improve over time but they haven't.
Great, quality products
Good, quality products. Only downfall, there were a lot of items out of stock. Good delivery, well packaged. Always quality service.
I always find a beautiful card at…
I always find a beautiful card at Clinton’s for those people who are very special to me. I love cards with beautiful words. They are very important. I am unable to get around at the moment because of illness and have been delighted to be able to order online. Very happy with my experience.
Parcel never arrived
I’m an 80 year old disabled lady. I can’t get out the house to get gifts. My parcels never arrived. Won’t order from here again.
The quality and beauty of the cards I…
The quality and beauty of the cards I buy are second to none.
Lovely worded card.
Technical Difficulties
Ordered a Mother's Day card at the beginning of March, got an email on 10th to say they were refunding me because of technical issues. Didn't leave me much time to arrange a replacement!
Easy to order and great communication…
Easy to order and great communication and even greater candles
Lovely candles good delivery
Unforeseen technical difficulties?
"Unfortunately, due to some unforeseen technical difficulties, we have been unable to fulfil your order"
It was one card and a necklace. I ordered and you cancel the order 2 weeks later.
You didn't deliver the card for nearly…
You didn't deliver the card for nearly two weeks, and then sent me a pathetic email saying that the order couldn't be fulfilled.
did not receive order
did not receive order, received refund after a fortnight, would not recommend
The cards didn't arrive
The cards didn't arrive - lost in the postal system. Thought you might have offered to re-send, but at least you refunded.
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