This company is amazing! The quality of the cycle jerseys are amazing, and the design was made perfectly. They are also life-savers, when we were left without our jerseys after another supplier left u... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is the 2nd Cycle jersey order we've placed with Clifton. We ordered the Curzon (all season fabric) which with its 4-way stretch fabric was true to our regular jersey fit and has a silky feel.... Zobacz więcej
Reakcja na opinię
we were looking for jerseys that we could print our own logo and number onto. We found Clifton and it stated the delivery dates (which would be too late) but to contact them if you needed it to be f... Zobacz więcej
Si teneis una alternativa no compreis en esta empresa, todo va de maravilla hasta que pagais, un avez se paga empiezan los problemas con las calidades de las imagenes, cosa que podrían decir antes de... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Hi, we’re CLIFTON. We are a global made-to-order custom clothing company supplying schools, teams, organisations, and brands worldwide. Every order is produced to approved designs, sizes, and timelines, which means feedback for bespoke clothing can sometimes reflect individual organiser experiences rather than overall delivery performance. For anyone researching CLIFTON or placing a group or higher-value order, we’ve published a clear overview of how our process works, how reviews should be interpreted in context, and examples of real completed projects here - https://www.cliftonclothing.com/blog/post/clifton-clothing-reviews-and-customer-feedback - you can also see real projects and customers on Instagram at instagram.com/cliftonclothing
Dane kontaktowe
Chicago, Stany Zjednoczone
- studio@cliftonclothing.com
- www.cliftonclothing.com
3,8
Dobra
267 recenzji
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Imogen Custom Short Sleeve Twill Rugby Shirt
I purchased the Imogen Custom Short Sleeve Twill Rugby Shirt with a blue collar and placket on a cream-colored shirt. The first washing in mildly, lukewarm water caused the blue to bleed into the cream where the two colors meet.
Bruce, with zero evidence, falsely accused me of causing the bleeding by washing the shirt in hot water. He made this accusation up out of thin air. I don't like it when people tell lies about me when they have nothing to back them up. I've owned dozens of shirts over the years and I've never had the colors bleed, regardless of the wash temperature. Clifton is selling a poorly designed, poorly made, defective product and is blaming me for the defect. Nice try, but it won't work!
I was prepared to return the section of the shirt with the bleeding, but they refused to accept it. I had already had three custom embroideries added to the shirt (at my expense) that have been submitted for copyright protection. I don't want those released to the public, so I was going to cut off the section with the bleeding and keep the rest to protect the embroidery designs. They refused to accept anything but the entire shirt, even though the bleeding was confined to a very small area around the collar and placket.
This is pure speculation on my part, but I believe Clifton wanted the entire shirt so they could measure it for shrinkage. They hoped this would prove that I must have used hot water when I washed it. No way would I send the entire shirt when it wasn't necessary to analyze what caused the bleeding. All they need to perform that analysis is the collar and placket area. Period.
The bottom line is that I'm stuck with a defective shirt that cost me almost $100 and nothing will be done by Clifton to compensate me for their inferior product (not including my additional cost for the embroidery). Trust me, I will never do business with this company again.
UPDATE (29-Sep-24):
I'm compelled to modify this review because Clifton's response contains blatant lies. I have an email from Bruce (at Clifton) that clearly states that the reason the shirt bled was because I washed it in hot water. So yes, Clifton made that story up to try to place the blame on me for their inferior, defective product. I've got the email Bruce sent and so does he. Clifton's misdirection and obfuscation won't work with me. That shirt NEVER saw hot water. Period.
Where in my review was I "threatening negative public action if we did not comply with your demands?" and committing "blackmail?" Are you serious? I strongly suggest that you back those accusations up with evidence because I don't see it and neither will the readers of this review. As it stands right now, you have zero evidence but plenty of false, actionable claims about me.
5 sierpnia 2024
Opinia niezależna
Odpowiedź od CLIFTON
Hi there
We take great pride in the quality of our products and the service we provide to our customers, which is why we find it necessary to respond to your review with full transparency.
First, regarding the issue of the color bleed, we made it clear from the beginning that in order to properly investigate the root cause and determine any potential issues with the garment, we required the entire shirt to be returned for a thorough inspection. While the color bleed may appear to be confined to a specific area, a complete assessment is essential to rule out any other potential manufacturing or material issues. This is standard practice in cases where garment defects are claimed, and your refusal to comply with this reasonable request prevented us from carrying out the investigation.
It is also important to address your accusation of wrongdoing on our part. At no point did we "falsely accuse" you of using hot water. Instead, we sought clarification and proper evidence to conduct a fair evaluation of your claim. Your refusal to return the full garment hindered this process.
Furthermore, we must strongly object to your attempt to pressure our business by threatening negative public action if we did not comply with your demands. This form of blackmail is inappropriate and undermines the fairness of any discussion aimed at resolving an issue professionally. We are committed to addressing all customer concerns in a respectful and transparent manner, but we will not be coerced into decisions that contradict standard business procedures.
We stand by our quality control processes and would have gladly resolved the matter had you allowed us the opportunity to do so. We remain open to working with customers who approach us with fairness and respect, and we encourage others to see through the facts of this situation.
Kind regards,
Marcus
Bruce’s feedback and assistance was…
Bruce’s feedback and assistance was superb, so helpful, highly recommend.
12 lipca 2024
Opinia niezależna
Odpowiedź od CLIFTON
Hi Rob
Thank you so much for your kind words about Bruce's feedback and assistance! We're thrilled to hear that you found his support superb and helpful. Your recommendation truly means a lot to us.
At CLIFTON, we're dedicated to providing top-notch service, and reviews like yours help others see the value we strive to deliver. We are so grateful for customers like you who take the time to share their positive experiences. Your feedback is not only a testament to our team's hard work but also helps potential customers feel confident in choosing us.
We understand that not all feedback will be positive, but we are committed to continuously improving and ensuring every customer has an exceptional experience. Thank you once again for your support and for being a part of our community.
Warm regards,
Marcus
Return customer
We have been using Clifton clothing for several years and they have always delivered a fantastic service with consistently high quality. If you are ordering from them do plan ahead as the lead times are rather long and make sure you are doing your orders on bulk to reduce your costs. All round fantastic experience and they make a great online shop so as a club leader I'm not having to collect money and take responsibility for everyone sizes.
11 września 2023
Opinia niezależna
Odpowiedź od CLIFTON
Hi Max,
Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying our service and high-quality products over the years. Your feedback as a club leader is incredibly valuable to us, and we're glad to know that our online shop has made your life easier when managing orders and sizes.
We appreciate your advice on planning ahead for lead times and placing bulk orders to reduce costs. These tips can definitely help other customers maximize their experience with us.
For anyone considering CLIFTON Clothing, we invite you to check out the overwhelming number of positive reviews from satisfied customers just like Max. We're committed to ethical production and exceptional customer care, ensuring that you receive nothing but the best from us.
Thanks again, Max! We look forward to continuing to serve you and your club.
Best regards,
Marcus
Great Experience - Super service
Really efficient service to ensure our golf shirts what we ordered were correct before going into manufacture, the whole service from initial enquiry through to delivery is first class and would whole-heartedly recommend Clifton Clothing....
10 maja 2024
Opinia niezależna
Odpowiedź od CLIFTON
Hi Hanky
Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with our service, from the initial enquiry all the way through to delivery. Ensuring that your golf shirts were exactly what you ordered before they went into manufacture is just one of the ways we strive to provide first-class service.
Your kind words mean the world to us and serve as a fantastic reminder of why we do what we do. We’re committed to offering reliable, efficient service and high-quality products, and it’s wonderful to hear that we hit the mark for you.
For anyone reading this, we encourage you to check out the overwhelming number of positive reviews we’ve received. Our customers' satisfaction is our top priority, and we’re here to make your experience with CLIFTON Clothing nothing short of exceptional.
Thanks again, Hanky, for your wholehearted recommendation. Should you need anything else, don’t hesitate to reach out!
Best regards,
Marcus
Really positive experience
Really positive experience with the Clifton team. We placed are order last minute within the usual delivery timeframe and the team pulled out the stops to get the delivery completed on time. Flexible and professional experience. Will definitely use them again!
20 maja 2024
Opinia niezależna
Odpowiedź od CLIFTON
Hi Ja,
Thank you so much for the glowing review! We're thrilled to hear about your positive experience with the Clifton team. It was our pleasure to ensure your last-minute order was delivered on time. Flexibility and professionalism are top priorities for us, and it’s wonderful to know we hit the mark for you.
If anyone else is reading this and wondering about our service, don’t just take Ja’s word for it—check out the many other positive reviews from customers who’ve had similarly great experiences. We’re committed to providing top-notch service and making sure every customer leaves satisfied.
Thanks again, Ja! We look forward to working with you in the future.
Best regards,
Marcus
Awesome custom shirt
Awesome custom shirt! The team was able to put together a fantastic shirt for our design and they came out perfect! They turned them around in about 6 weeks and they look beautiful. I had reached out to multiple vendors but they couldn't do what Clifton did - make a Hawaiian shirt that wasn't patterned, but had a full rendering across it. Absolutely great work and will be coming back again!
15 marca 2024
Opinia niezależna
Odpowiedź od CLIFTON
Thank you so much for taking the time to leave us this incredible review. We're blown away by your kind words and truly appreciate your feedback. We're thrilled to hear that our custom Hawaiian shirt design was able to meet and exceed your expectations.
At CLIFTON, we strive to provide high-quality uniquely tailored shirts and we're so glad we were able to demonstrate that with your order. Your satisfaction is our highest priority, and it's customers like you that make our job wonderfully fulfilling!
We look forward to providing you and your team with fantastic shirts in the future, and again, thank you for your kind words and for choosing CLIFTON.
Best,
Simon
Brilliant service and custom hoodies…
Brilliant service and custom hoodies for Rugby tour. Everyone loved them and are getting good use out of them.
4 marca 2024
Opinia niezależna
Odpowiedź od CLIFTON
We are so thrilled that your rugby team loved the custom hoodies! It's fantastic to know they are getting good use out of them!
Enjoy your hoodies and all the best for your tour! Remember, we're always here to assist you with your future custom clothing needs.
Thank you for your positive feedback.
Best,
Simon
My Live Chat support person
My Live Chat support person, Bruce, was absolutely amazing. Not only was he patient with my trying request, he came up with a great compromise to solve the situation I was in. He's a genius and I haven't had a better experience when purchasing something. The level of support was human, team-oriented and above and beyond. Thanks Bruce!
8 lutego 2024
Opinia niezależna
Odpowiedź od CLIFTON
Thank you for your wonderful feedback! We are pleased to hear that you had such a positive experience with our live chat support, especially with Bruce. His patience, creativity and humour truly make him an invaluable part of our team, and it's always fantastic to hear when our customers recognise his dedication to service.
At CLIFTON we strive to provide a level of support that goes above and beyond - we are committed to making your purchasing experience as smooth and enjoyable as possible.
Thank you again for acknowledging Bruce's efforts and we look forward to providing you the same level of excellent service in the future.
Best,
Simon
Great service
Clifton made me and my friends a nice shirt. The shirt is of great quality and it fit me quite well.
16 stycznia 2024
Opinia niezależna
Odpowiedź od CLIFTON
We're ecstatic to hear that you and your friends had a positive experience with us - it's great to know that the shirt fits you perfectly and you're satisfied with its quality.
We'll definitely pass your compliments onto our design team - your satisfaction is our top priority. Thanks for spreading the word about our products, and we look forward to seeing you again soon!
Best,
Simon
Efficient and helpful customer service
12 listopada 2023
Opinia niezależna
Odpowiedź od CLIFTON
Thank you for your uplifting feedback. We always strive to provide exceptional customer service and we are thrilled to hear that we have succeeded in doing so for you. Your satisfaction is our priority and your heartening words will inspire our team to further enhance our service.
Best,
Simon
1/4 Zips for our Football Club
Clifton helped us to create fantastic 1/4 zip sweatshirts for our football club. They were always quick to respond to any questions or design changes, and we had no issues whatsoever. The quality of the material is brilliant. Would highly recommend!
4 grudnia 2023
Opinia niezależna
Odpowiedź od CLIFTON
Thank you for taking the time to share your experience with us! We are thrilled to hear that we were able to assist you in creating fantastic custom 1/4 zip sweatshirts for your football club.
Our team is dedicated to ensuring a smooth and seamless design process, and we are delighted to hear that you had a positive experience working with them.
We understand the importance of having quick responses when it comes to designing custom apparel. That's why our team makes it a priority to respond promptly to any questions or design changes that may arise during the process. Our goal is to make sure that your vision for your sweatshirts is brought to life exactly as you have envisioned.
Thank you again for your kind words, and we truly appreciate your recommendation. As always, please do not hesitate to reach out to us if there is anything else we can assist you with in the future!
Best wishes,
Marcus
Odpowiedź od CLIFTON
Thank you for your kind review! We're delighted to hear that you had a positive experience with our service and found our product to be of good quality.
We appreciate your support and look forward to serving you again in the future!
Best wishes,
Marcus
The best quality embroidered sweatshirt
I just received the sweatshirt I ordered through Clifton. I wanted to make a one-of-a-kind, embroidered, hoodie for my little brother's birthday. This is the ONLY company I could find that takes you through the design process and makes everything exactly as you want it. I sent them the custom logos and they created the design and sent it to me for approval. The team was in constant contact with me and extremely amenable to a couple of changes I asked for. Regarding the quality of the sweatshirt, I have never seen a sweatshirt this nice. It is thick and I added the sherpa option and it is unlike any sweatshirt out there. I could not be more happy with this purchase. I would highly recommend this company to anyone who wants the best possible quality and completely custom clothing.
6 grudnia 2023
Opinia niezależna
Odpowiedź od CLIFTON
Thank you for your review of our custom hoodie services and we are thrilled to hear that you had such a positive experience!
We understand how important it is to create something truly unique, especially for special occasions, and that's why we take pride in guiding our customers through the entire design process, ensuring that the final product is exactly as they envision it.
When it comes to the quality of our sweatshirts, we spare no expense. We aim for nothing less than the best, which is why our sweatshirts are made with thick fabric and the option to add sherpa material for an extra cozy feel. We're delighted to hear that you are impressed with the exceptional quality of your purchase.
Thank you again for choosing CLIFTON!
Best wishes,
Marcus
Top product, top service
Great quality product, and excellent customer service helped us get our shirts designed exactly the way we wanted them.
24 listopada 2022
Opinia niezależna
Odpowiedź od CLIFTON
Thank you for your positive review!
We are delighted to hear that you found our products to be of great quality.
Our team of dedicated professionals is committed to providing excellent customer service, ensuring that your experience with us is nothing short of exceptional and it was our pleasure to assist you in designing your shirts exactly the way you envisioned them!
We appreciate your business and look forward to serving you again in the future.
Best wishes,
Marcus
Great quality rugby jersey and items…
Great quality rugby jersey and items arrived looking exactly as they were designed
13 listopada 2023
Opinia niezależna
Odpowiedź od CLIFTON
Hi Dewi
Thank you so much for your wonderful review! We're absolutely delighted to hear that you are truly enjoying the top-notch rugby jersey you bought from us. It's fantastic to know that the items arrived exactly as you had pictured them. We greatly appreciate your support and can't wait to have the opportunity to serve you again in the future.
Best regards,
Marcus
Five star service from start to finish.
From start to finish. These guys have been incredibly helpful, informative, friendly and professional.
The 20 shirts I had designed were made to even a greater standard than I had hoped.
The fit is perfect. And having 20 guys with varying shapes and sizes was no mean feat.
All in all. A 5 star service. Thankyou so much.
6 listopada 2023
Opinia niezależna
Odpowiedź od CLIFTON
Hi Perry
Thank you for taking the time to share your positive experience with our CLIFTON - we are thrilled to hear that you were so satisfied with the quality of our service and the final product!
At CLIFTON, we take great pride in offering a five-star experience to our customers. Our team is dedicated to providing exceptional service from start to finish - our skilled team of designers and tailors work diligently to create custom clothing that not only looks great but also fits perfectly. We understand that each person has their unique shape and size, which is why we take extra care to ensure that our clothing is tailored to fit each individual customer.
We are passionate about using high-quality materials and innovative manufacturing techniques to create clothing that not only looks good but is also comfortable and durable. We believe that our commitment to quality is what sets us apart from the competition.
Once again, thank you for choosing CLIFTON for your custom clothing needs. We look forward to serving you again in the future!
Best regards,
Marcus
If you want custom garments, you want Cliffton.
I will be ordering custom garments from Cliffton at every turn. The process is easy, and the customization/sizing is top-notch.
The Studio Team is highly responsive and adaptable, promptly addressing my concerns and surpassing the expected delivery time by a few days.
The quality of the custom rugby shirts I received is excellent—they fit perfectly and feel incredible, I often wear them around the house and to go out now.
So many places offer custom garments these days, and I am so glad I went with Cliffton. Second-to-none support.
17 października 2023
Opinia niezależna
Odpowiedź od CLIFTON
Hi Reece
Thank you so much for taking the time to leave a fantastic review! We're over the moon to hear that you had such a positive experience - your satisfaction is always our top priority, and it's wonderful to know that our Studio Team was able to help you with your requests and exceed your expectations in customization, sizing, and delivery time.
We're especially pleased to hear that the quality of the custom rugby shirts has made such an impression on you, our aim is to provide our customers with products of the highest standard, so your feedback is incredibly meaningful to us. Once again, thank you for your kind words and your trust in CLIFTON, we look forward to working together again soon.
Best regards,
Marcus
Excellent all round.
They are good and fast communicators and very clear with their instructions - vital for a custom made item of clothing. I was delighted with the result.
25 lipca 2023
Opinia niezależna
Odpowiedź od CLIFTON
Hi David
We are thrilled to know that you were pleased with the final result of your custom clothing. Our team is dedicated to providing high-quality, tailor-made garments that exceed our clients' requirements and expectations. If you need further assistance or have any questions in the future, please do not hesitate to reach out to us, as we would be more than happy to help.
Best wishes,
Marcus
Nice quality
Nice quality. I got the Classic Rugby Polo's for my team in the thick cotton.
30 maja 2023
Opinia niezależna
Odpowiedź od CLIFTON
Hi Duncan
Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you are pleased with the quality of our 100% cotton custom polo shirts.
At CLIFTON, we are committed to providing not only high-quality products but also an unparalleled customer experience. Your feedback helps us to continuously improve our offerings and ensure that we maintain our high standards.
Once again, thank you for your kind words. If you have any further needs for custom clothing or have any questions, please do not hesitate to contact us. We would be more than happy to assist you and your team in the future.
Best regards,
Marcus
Good quality product and service
Good quality product, flexible service and delivery on time. As a custom design task it was carried out t exactly to specification and looks excellent.
11 maja 2023
Opinia niezależna
Odpowiedź od CLIFTON
Thank you so much for taking the time to leave us a positive review on TrustPilot! We're thrilled to hear that you had a great experience - our team is dedicated to providing high-quality products, flexible service, and ensuring timely delivery. We are delighted to know that your custom design was executed perfectly and that the final product met your specifications.
We truly appreciate your feedback and support of our services. We hope to continue providing excellent service for all your custom clothing needs in the future. If you ever require any assistance, please don't hesitate to reach out to us – we're here to help!
Best,
Marcus
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