Don't bother trying to order with this company, we rang on the day before purchasing, saying they had it in stock a V-TUF, tried calling 5 times engaged, emailed 3 times, got no answer until 14 day... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It only takes one word to describe my experience with Cleanstore. BRILLIANT. Easy to access, find and pay for my barrel pump. Kept informed at all times and a nice quick delivery. The product?... Zobacz więcej
Reakcja na opinię
Clean store , where very prompt to process my order, and it was quickly delivered. The item was described as grade “b” refurbished, but it is impossible to tell as there is not a scratch on it.
Reakcja na opinię
Excellent experience with Clearstore.co.uk. The product was great value for money, and the customer service was outstanding—quick, helpful, and genuinely focused on resolving my issue. They went... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Cleanstore provides quality cleaning machinery & products for delivery across the UK.
Dane kontaktowe
Zjednoczone Królestwo
- 01293 778 737
- sales@cleanstore.co.uk
- www.cleanstore.co.uk
4,1
Dobra
825 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Super efficient
Wow! Spare part ordered for Karcher on Wednesday, delivered by Evri on Friday. Super efficient. Well done, would certainly use again
9 maja 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Chris,
Thanks for taking the time to submit a review - it's brilliant to hear you were happy with our delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Damaged upon delivery twice.
I recently bought a refurbished AVA P40, the box was in a horrendous state, had nothing other than some packing paper to protect it and the machine was damaged with plastic bits snapped off and rattling around inside, they then sent a replacement which also came damaged so now I am getting a refund and won't be using cleanstore again.
8 maja 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Carter,
Thanks for taking the time to submit a review.
Please accept our apologies again for the damage sustained to your orders in transit. A full refund will be processed as requested following the free collection & return of your order, with confirmation of the refund to be sent via email.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
No concerns over dealing with Cleanstore
Recently purchased Nilfisk P200 Pressure washer. Company was very supportive. The unit needed to be return due to faulty part. Return was ease and Despatch of a replacement impressive turnaround. The support team are professional, helpful and courteous. I will buy again from the company. The price was competitive.
4 maja 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Graham,
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with our customer service & returns process!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
First class customer service
Excellent customer service from placing the order ro receiving the patio cleaner. I had to ring customer service about a glitch with my order.
First class! Highly recommended.
2 maja 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi James,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with our customer service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Quick service
Amazon would have taken a week but you guys got it there in 2 days ,and the same price thanks
1 maja 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Paul,
Thanks for taking the time to submit a review - it's brilliant to hear you were happy with our delivery service & pricing!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Odpowiedź od Cleanstore
Hi John,
Thanks for taking the time to submit a review. It's great to hear you were happy with our service & your new product!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Bought my Karcher K7 from clean store…
Bought my Karcher K7 from clean store item was the cheapest on line and the delivery was fast, recommended them
2 maja 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Sean,
Thanks for taking the time to submit a review & it's awesome to hear you were happy with our pricing & delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Cheap and effecient
Purchase from Cleanstore every couple months or so. In my experience the prices for what I order are the cheapest around and delivery is always quick. Satisfied customer here!
2 maja 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Tammi,
Thanks for taking the time to submit a review - it's brilliant to hear you're happy with our pricing & delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Best price and rapid delivery
Having been let down by another company, I found the same item for sale by CleanStore at a lower price. I used the online chat service to verify they had them in stock. I ordered on Friday and it arrived the very next day on Saturday even though I’d only opted for the free delivery option. You can’t get better than that! Amazing service, thoroughly recommended,
25 kwietnia 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi phil,
Thanks for taking the time to submit a review & it's excellent to hear you were happy with our pricing, chat support & delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Purchased a K7 Karcher pressure washer…
Purchased a K7 Karcher pressure washer to replace an older version. Price was the cheapest and the service with regard to postage, delivery was excellent
2 kwietnia 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi GPorts,
Thanks for taking the time to submit a review - it's brilliant to hear you were happy with our pricing & delivery service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Cleanstore good but DHL no so...
Item delivered quickly by cleanstore but let down by DHL who delayed the process and also caused damage to the pressure washer. DHL are neglectful and incompetent in my opinion. This was reported to Cleanstore who quickly dispatched a replacement damaged part.
1 kwietnia 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Mark,
Thanks for taking the time to submit a review - we're glad we were able to resolve this matter to your satisfaction.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Absolutely fantastic service
Absolutely fantastic service ordered one day came the next and I got a free gift,perfect experience well done
17 kwietnia 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi shirley young jonathans fireworks,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with our delivery service & your free gift!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Well priced, free gift, whats not to like.
No issues. Competitively priced. Reasonable shipping to N.Ireland, compared to other stores, that charge outrageous shipping prices. Got a free gift that is actually useful, and of substantial value.
27 marca 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi CHICKNFREIDRHYS,
Thanks for taking the time to submit a review. It's awesome to hear you were happy with our pricing & your free gift!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Nilfisk genuine accessories
Excellent service / quality genuine spares and accessories / Perfect Many Thanks 5*
16 kwietnia 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Antony
Thanks for taking the time to submit a review & it's superb to hear you were happy with our service & product range!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great Company!
It's the first time I have used Cleanstore and have nothing but praise for them. Exactly what I wanted at a really good price, super fast delivery and great communication....Many Thanks
11 kwietnia 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Marlene
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with our pricing, delivery service & communication!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Just amazing service just wow
Just amazing service just wow
Now the Ava p55 is a game changer forget all other brands for home detailing this is the one the stubby gun works outstanding and you want a jet wash buy from these guys thank you so so much just wow 1000000000000% you can’t get better service and better products at best prices
9 kwietnia 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with our service, product range & pricing, along with your new AVA pressure washer!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Ava Go P40xl
Purchased an Ava Go P40xl pressure washer £109.00. Compact but sturdy and you can tell just by the accessories that it's a quality machine. Ordered one day, delivered the next, tried it out and it works very well.
Very pleased with the value for money, and very good service..
8 kwietnia 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Ian,
Thanks for taking the time to submit a review - it's superb to hear you were happy with our price & service, along with your new AVA pressure washer!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great customer service
Very, friendly, helpful and responsive customer service - went the extra mile to ensure a problem which was really my fault was resolved quickly.
7 kwietnia 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Rog,
Thanks for taking the time to submit a review & it's great to hear you were happy with our customer service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Very professional service
Very professional service, I ordered some chemicals for my business, they send everything in time, strong support and make me happy in the end! My recommendation!
7 kwietnia 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Ihor,
Thanks for taking the time to submit a review - it's awesome to hear you are happy with our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Damaged Karcher Pressure washer
I ordered a Karcher HD pressure washer from cleanstore, they used DHL to deliver.
It arrived nice and early on Saturday morning, I was eager to get going and immediately realized that the machine was damaged, the bottom right corner of the plastic cover was broken. The box only had a small crush mark on it.
I immediately sent pictures via email to Cleanstore.
This morning Monday 31/03/2025 I did not receive any response from Cleanstore, so I called them at 10h00.
The lady said they can arrange a collection and once they have the unit back they will send a new machine or refund.
This is not nice, I paid last week and I was sent a broken unit surely you can send a new one when you collect the damaged one.
It is funny how I had to trust you with my money but you think I might not return the damaged unit.
The unfortunate situation leaves me in is, I will not have a pressure washer nor my money before the weekend, and that means the work needed to be completed will wait for another week.
I believe there's better ways to deal with such issues.
Not just reject a customer.
Oh well I will have to take all the accessories I bought back and buy a different pressure washer.
Thank you to the lady at Cleanstore
First and Last time.
Your response is weak, look after your customers. Don't do anything special just do what a good retailer should do.
You took my money supplied a defective unit, granted it was not on purpose but why should I get the short end of the stick?
If i didn't call you I would still be waiting for a response.
24 marca 2025
Opinia niezależna
Odpowiedź od Cleanstore
Hi Darren,
Thank you for taking the time to submit a review.
We can see your order, placed on Friday 28th March, was delivered on Saturday 29th March. Please accept our apologies again that upon the machines arrival it was found to have been damaged in transit.
Whilst you emailed us on Saturday 29th March, we are not open over the weekend & as such your email would have been responded to today, Monday 31st March, had our customer service team not have arranged your collection on the phone with you.
We do offer a free collection service for any damaged / faulty products for replacement or refund, with collection available from any UK address of your choosing, on a weekday of your choosing. As is commonplace in both high street retail & ecommerce, we are however unable to supply replacement products until the damaged order is returned.
We appreciate your feedback & apologise if our free returns service is not to your satisfaction. We do understand the frustration the damage sustained to your order in transit has caused & have arranged to have this collected for as soon as possible for you. We have also changed your specified collection address to your workplace as requested.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.