Clapham & Collinge LLP Recenzje 43

Kept informed throughout, very helpful, polite,

Thank you to Elizabeth (Liz) and Elinor for your excellent support in the purchase of my mother's bungalow on Oval Avenue Costessey. Thank you too to William and to Gemma for your involvement.

Excellent care with ample time given to listen and understand your problem. An additional bonus they have their own parking lot in the middle of Norwich!

Clapham & Collinge did a fantastic job conveyancing for us when we were buying our home, they were thorough and very supportive with all our questions and concerns and they got us to completion fast too, they were everything we could have asked for.

This is the second time Frances Culling, ably assisted by Mahek, has dealt with residential conveyancing on my behalf and again Frances was professional, efficient and responded promptly to all questions raised. Praise also due to Harry Collins in the commercial department. His contribution to the house sale was equally as professional, efficient and timely. Excellent teamwork. C and C are rapidly becoming ‘my solicitors’. Recommended.

Steady and capable team accessible and there when you need them most. Timely, responsive and very good advice provided.

I have been so impressed with Frances and Mahek. They are communicative, efficient and the whole conveyancing process has been seamless. I wouldn't hesitate to instruct them again.

Clapham & Collinge Solicitors have been the most helpful and respectful following the passing of my mother. They have been very sufficiently in all areas, sorting the will and land registry. I would highly recommend and use again. Thank you!

An amazing service. Erin was amazing, she kept me well informed, and made buying our house easy. We completed in 8 weeks. Clapham we’re definitely the cheapest on price, and I could not recommend them enough, Thank you

Professional & helpful service for my will & lasting power of attorney registration. Prompt & polite

The conveyancing Team were a pleasure to deal with. The service was expedient, communicative with every step professionally executed. I have no reservation what so ever in recommending Clapham & Collinge.

We recently purchased some land, Anne Kittle was amazing throughout. She was calm professional and gave excellent advice. She was always so prompt in every communication which was incredibly helpful to us.

This was our first experience of using Clapham & Collinge and we have been extremely impressed by their professionalism.
Anne Kittle worked tirelessly on both the sale of our property and the purchase of our new home and was extremely thorough. She kept us informed at all times via email, and was very calm and supportive when our situation became stressful, always working in our best interest. She was also happy to discuss matters with us over the phone.
Her assistant, Lizzie Skinner, was also incredibly helpful and professional as was Sue, the receptionist.
We have no hesitation in recommending the North Walsham branch of this company.

This was our 4th property sale and as usual everything was done very quickly and professionally with sound advice when we wanted clarification of anything.
Normally we deal with Anne, who is excellent, but unfortunately she was indisposed just as we approached exchange and completion, which could have made things really difficult.
However, Rosemary stepped into take her place and was brilliant, turning things round with the same speed as Anne so that we got the dates we were working to with no major hassle from our point of view.
Despite some of the negative comments on here all our dealings with any of the staff have always been totally positive and we would happily recommend them.
Thanks again to Anne & Rosemary for their hard work in getting buyers and sellers lined up and completion on the day we were aiming for.

We had a very positive experience. Our issue was thoroughly understood and the advice given enabled us to resolve our problem in our favour.

Total professional service.
Cannot recommend them enough.

Excellent. 10/10

Anna French & Louise cook did a wonderful job of helping me create my will from start to finish, quick, efficient, and helpful.

Highly recommend. 5*s

An outstanding service from the conveyancing team. Prompt efficient replies at all times. Easy to contact via email and phone. Kind supportive and very easy to communicate with. Genuinely had my best interest at the forefront of all negotiations and transactions.

Clapham and Collinge recently dealt with my sale and purchase of a property. Elizabeth Gibson dealt with the case and I cannot fault the service I received. I was always kept informed of the circumstances and we completed in a very timely manner.

Appalling customer service and refusal to make things right. We retained C&C in April 2023 to handle my late uncle's estate. The FIRST solicitor, Lauren Abbs resigned in July 2023. The SECOND solicitor, Susannah Parr, shared the C&C billing account to 7 September, which had already accumulated to the estimated total cost for completion of the entire estate. The accounts confirmed that Ms. Abbs had billed all hours at her rates and not her paralegal's, and she even billed to correct multiple mistakes we pointed out to her in her July 2023 preparation of the draft IHT400. Ms. Parr resigned from C&C in October 2023. When we still didn't have grant of probate by December 2023, we made our own inquiries and discovered C&C failed to make the tax payment to HMRC in August 2023 and to refile the IHT421 in October 2023. C&C notified us on 21 December 2023 that the THIRD solicitor on our case, Graeme Beattie, had also left the firm. When we asked in writing on 21 December 2023 for a management review of our case and a copy of the billing to date, partner Ben Lowe failed to acknowledge the requests. When the FOURTH solicitor Christina Stohr started work at C&C in January 2024, she informed us on 10 January 2024 that C&C received grant of probate on 19 December 2023, concurrent to December communications with Mr. Lowe. We supplied C&C in writing with specific billing questions in preparation for a case review meeting with Ms. Stohr on 2 February 2024, during which Ms. Stohr stated she had not read the letter in advance of the meeting. Ms. Stohr continued to refuse to provide the accounts since 7 September 2023. There were so many opportunities for C&C to step up, be transparent, address direct questions, and even make things right. We paid their secretive bill in full in order to end doing business with them. Too many mistakes, costs above estimate, personnel departures, and pompous responses from Mr. Lowe and Ms. Stohr. Engage a more transparent and trustworthy firm.