Claims Consortium Group Recenzje 

2056
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Due to the complicated nature of the work I am very satisfied with the standard of craftsmanship of CCG`s team and the subcontractors who they employed to carry out a certain aspect of the work. My... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Very poor customer service. Took out travel insurance with “Urban Jungle” and they use this company - they’re doing all they possibly can to avoid processing my claim rather than providing a good serv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Was very impressed with the timely response and fix. Due to very ongoing and frustrating issues with Anglian water, regarding our water leak it was refreshing to get the matter resolved by the guys ve... Zobacz więcej

Oceniono na 5 z 5

Claims Consortium Group have been totally professional throughout my claim. They have provided contractors to sort my household renovation, (after a water leak in a tank) who provided an excellent ser... Zobacz więcej

Informacje dotyczące firmy

  1. Finanse i ubezpieczenia

Informacje przekazane przez różne źródła zewnętrzne

Claims Consortium Group is a leading UK property insurance claims handling and buildings repair network specialising in Surveying, Reinstatement and Motor


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,0

Wszystkie recenzje

(2056)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 29

Napisz recenzję
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Oceniono na 5 z 5

Very impressed

Sophie was very helpful and efficient in dealing with my claim. I had all the information to hand and it was approved within about a week and settlement came a few days later.

25 listopada 2025
Opinia niezależna
Oceniono na 2 z 5

I started my claim in the beginning of…

I started my claim in the beginning of October dealt with someone in Suffolk I live in wirral my claim is a genuine one I have had a face to face meeting with an assessor he looked at my property seen that my claim was all kosher yet here I am at the end of December and still not received anything or even an acknowledgement of what Is going on in my experience is anything to go by if your insurance company has any dealings with this group I would avoid like the plague

11 października 2025
Opinia niezależna
Logo Claims Consortium Group

Odpowiedź od Claims Consortium Group

Good morning,

We are very sorry to hear that you are unhappy with the time taken to settle your claim.

If you could please provide your claim details to us at the following email address, we would be happy to look into this for you: customerservices@claimsconsortiumgroup.co.uk

Kind Regards,
Customer Services

Oceniono na 5 z 5

Excellent Service

Great service provided very fair and quick response which was greatly appreciated and excellent customer service with lots of empathy and understanding, thank you to Peter.

19 listopada 2025
Oceniono na 1 z 5

Unfortunately we had no choice in the matter.…

Unfortunately we had no choice in the matter, our insurance company used this firm to carry out a desk based assessment of our claim for repairs to a broken sewage/water drain in our garden. Despite being 400 miles away, and never having seen the garden or repairs, they came up with a figure well short of the cost of the repairs. We obtained a copy of their report but it is useless because it does not tell you how they came up with the figure and the firm refused us that information.

6 października 2025
Opinia niezależna
Logo Claims Consortium Group

Odpowiedź od Claims Consortium Group

Good afternoon, We are very sorry to hear that you are unhappy with the settlement offer that you have received regarding the repairs relating to the claim.

If you could please provide your claim details to us at the following email address, we would be happy to look into this for you: customerservices@claimsconsortiumgroup.co.uk

Kind Regards,
Customer Services

Oceniono na 5 z 5

Claim

Claims Consortium Group have been totally professional throughout my claim. They have provided contractors to sort my household renovation, (after a water leak in a tank) who provided an excellent service with a high standard finish. CCG constantly provided updates through excellent communication and answered all my questions. I would highly recommend them! A big thank you to all the staff who helped with my claim and made the whole process stress free!

26 września 2025
Opinia niezależna
Oceniono na 5 z 5

Thoroughly Professional

The team were thoroughly professional and polite. When they left the site, it was mor3 tidy than when they arrived ! The team clearly explained what they were doing throughout the work they were doing. I would certainly use this company again.

10 lipca 2025
Oceniono na 1 z 5

Disgusting Insurance Company

So I took Gold cover travel insurance last June 2024. Before travelling to the formula 1 in Spain.

I took SVT (heart condition) on holiday and was administered to hospital from the airport before getting the flight home. I had to have my heart stopped and reset in the airport when my heart rate was sitting at 204bpm.

I missed my flight, had to book another and a hotel for my friend and myself. Let's face it he wasn't going to leave me lying on the floor of the air port!!!
It was my issue, so I paid for it. Costing £400 plus food etc.

One year later, the insurance company STILL DID NOT PAY OUT! I rang them and said I need this sorted ASAP. They paid out a measly £168, not even the full amount of my half, after wanting all details of me and my friend.

Absolutely disgraceful insurance company! My advice, AVOID CLAIMS CONSORTIUM AND ROGER RICH & CO AT ALL COSTS!!!

Rob (N.Ireland)

4 czerwca 2025
Opinia niezależna
Logo Claims Consortium Group

Odpowiedź od Claims Consortium Group

Good Afternoon Mr McClintock, I am very sorry to hear of your dissatisfaction with the way your claim was handled and the settlement offered. If you could please provide your claim details to us via email to Customerservices@claimsconsortiumgroup.co.uk i would be happy to look into this for you.
Kind regards
Customer Services

Oceniono na 5 z 5

Very professional service.

I have been very impressed with the way my claim was dealt with. At all times I was kept fully informed, tradespeople were efficient, came when expected, and the whole process was hassle-free.

24 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

"Cowboy builder" is the term I'd use to…

"Cowboy builder" is the term I'd use to describe the type of repairs they carried out.

4 września 2024
Opinia niezależna
Logo Claims Consortium Group

Odpowiedź od Claims Consortium Group

Good afternoon, I am very sorry to hear you're unhappy with the works of our suppliers. We would be happy to look into this for you if you could please email us your details to customerservices@claimsconsortiumgroup.co.uk. Kind Regards Customer Services

Oceniono na 5 z 5

From the chap who did the original…

From the chap who did the original investigation to his two colleagues who carried out the repair the service was excellent.
They were polite and helpful and ensured I was aware of what needed to be done and clearly knew what they were about.
I would happily recommend them unreservatly

2 kwietnia 2025

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