We’ve had a brilliant experience with CircleLoop, and a big part of that comes down to the service we received from Imogen. She was incredibly helpful when we were looking at building out o... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Circle loop is the fourth business phone provider I’ve used and thankfully feels like the last. The set up of the trial and Account was effortless and the mobile and desktop apps are integrated brilli... Zobacz więcej
The Software is so clean and simple for the desktop and Andriod. I think it's the best voip ip system i've ever used and it's by far the easiest. The options are endless and it really makes life... Zobacz więcej
Reakcja na opinię
We've been using Circleloop since 2017 and it has saved us thousands of pounds since we left BT. We love the numerous online features and it can be used whilst working abroad. A no-brainer for any bus... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
High Quality & Reliable Business Phone System In The Cloud With Unlimited UK Calls & User Friendly Features. No Contract. No Line Rental. Simple Desktop & Mobile Apps.
Dane kontaktowe
Kings House, Kings Road West, RG14 5BY, Newbury, Zjednoczone Królestwo
- 03330506070
- veerle@circleloop.com
- www.circleloop.com
Odpowiada na 16% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service in a world where this is now rare!
The first call I made to circleLoop was instantly impressive as the agent was engaging, personable and clearly efficient- I was blown away to be honest as I have been used to customer service within large organisations such as BT, Barclays etc providing increasingly poor and inefficient customer service- its a sad state of affairs when we are impressed by a company being efficient but CircleLoop are definitely on the ball- great staff!!

Odpowiedź od CircleLoop
10/10
I spoke to Dom who I couldn't recommend enough his service from start to finish was superb and he made it look so easy if it wasn't for him we probably looked elsewhere
Sean @ Best Protect

Odpowiedź od CircleLoop
Circleloop were great
Circleloop were great and the transition was simple. We had a couple of issues when we first went over to the system as we changed our fibre connection and router at the same time but the team worked through to resolve the issues.
Sarah from the porting team was incredibly efficient and helpful throughout the process

Odpowiedź od CircleLoop
Fantastic service from start to finish!
Sadly I rarely feel inclined to leave good reviews for products and services I receive but 'credit where credit is due', I can honestly say that I have received a fantastic service from the outset. I had a really bad experience with my previous telephony provider and was very nervous about switching. I spoke to all of the main VOIP phone providers but only Circle Loop answered all my questions and gave me the reassurance I needed. All of their staff were friendly, knowledgeable highly professional and personable and a pleasure to deal with from start to finish. Special thanks to Veerle, Sarah, Dan, James and Zac. I think it's a great advantage that they are UK based. If you're looking for a telephone provider, look no further. I highly recommend Circle Loop!

Odpowiedź od CircleLoop
Hard to cancel service
Call quality and App were excellent. BUT when I try to cancel the service - poor service and company keeps taking the monthly subscription.

Odpowiedź od CircleLoop
Circleloop
Having looked at a few of the VoIP suppliers in the UK, I settled on Circleloop. I found the product simple to install and setup. Easy to use, the staff I had delt with were very helpful and made my dealings with Circleloop very pleasant.
Sarah Blackburn in the porting team was very professional and easy to deal with.
As a self employed engineer I find Circleloop perfect for my needs . I would recommend them to anyone.
Les Robbins CNC Services

Odpowiedź od CircleLoop
Outstanding
What a breath of fresh air dealing with this company is. Nothing is too much trouble. The service team have been outstanding helping with set up and providing our not-for-profit trial. Particular thanks to Imogen, Duncan and Daniel for their up-beat helpful attitude. The product seems to fit all of our charity communication needs and we look forward to a long and productive working relationship. Thank you CircleLoop team.

Odpowiedź od CircleLoop
We've been very impressed
We've been very impressed with the speed of service provision and the simplicity of the implementation.
The Pre and Post Sales service has been excellent, and we're looking at a 50% cost reduction for our telecomms.
Our Account Manager Duncan has been exceptional.
Highly recommended.

Odpowiedź od CircleLoop
What a fan-dab little company CL is
What a fan-dab little company CL is.
I have a both a UK & a US phone number with them, the call quality is always reasonable and the App is extremely intuitive. It’s a simple, straightforward product that does what it says it does.
Shoutout to the Customer Success Manager who’s been excellent at dealing with us on a number of occasions in the past & is now my “go to” person for all things telephony 😜.
Unfortunately TP don’t allow me to mention names but hope you’ll work out who she is.
It’s been a pleasure being a customer of yours.

Odpowiedź od CircleLoop
Incredibly helpful and patient
I have absolutely no prior knowledge of VOIP systems and was coming to this system with little understanding of how they work. I have found the advisors to be very helpful in guiding me through how to set this up for our charity. Imogen in particular explained certain features clearly and with great patience. I now feel confident that I have the right settings in place that will work for us. We are still at the testing stage as have only recently signed up, but so far the guidance online and by phone has been fantastic. I am also hugely grateful for the three month free trial available for charities and the fact that we were transferred to this so quickly and efficiently (on the same day of registering).

Odpowiedź od CircleLoop
Customer service
Just spoken to Adam who was unbelievably helpful and informative. What a five star company with a five star customer service team !

Odpowiedź od CircleLoop
Outstanding Service.
After completing my free trial with circle loop I decided to port all three of our numbers to their service and sign up all our users. There was an issue with the information I had been provided by my previous supplier that was causing a problem and the circle loop team went all out to try to help. They helped as much as they could even though we are a small account. I would Highly recommend this company and their friendly and knowledgeable team.

Odpowiedź od CircleLoop
After5 horror years with BT and their…
After5 horror years with BT and their 'App' we were finally able to move our VOIP service to Circleloop. What an incredible difference. Big thanks to Sarah and Imogen for making the transfer (including porting numbers) a painless process. Reliable software with responsive support. Top quality.

Odpowiedź od CircleLoop
Great customer service
Great customer service. knowledge and accessible, what more could you want.

Odpowiedź od CircleLoop
Bullies
I wanted to see which countries I could get a number in internationally , however not possible , i must give my email and phone number and still i cannot view a list or webpage of anything to say if they supported the country I want ?? So if I had been able to see a list I could have closed webpage if they did not have the country i need . i will take no other country. if they had my country of choice i would then have given details. so basically they are one of those customers that bully clients. if they dont have my country how many times will they call or email or sell my info .. such a simple thing to show clients what you can offer and then leaving it up to them to make contact .. I am so pissed now , and i know if they do not support my country i want they are going to try convince me to get some other country instead . no country of choice - no customer.

Odpowiedź od CircleLoop
Amazing customer service team!
Amazing customer service team!
Simply great customer service team. A real example on how any company should do business.
I highly recommend.

Odpowiedź od CircleLoop
Excellent service
Excellent service. Sarah and Imogen were great. Thank you for your help transferring our number.

Odpowiedź od CircleLoop
Top Quality Product
Been with Circleloop for a number of years now and I have nothing but high praise for them. Excellent service backed up by friendly professional customer service. Highly recommended by me.

Odpowiedź od CircleLoop
Great customer service!
We've been using circleloop for a while now and although we've had a few issues, the customer service is amazing. Would definitely recommend.
Excellent Customer Service
I have just started my subscription with Circle Loop today. Cain was absolutely AMAZING and he is the reason I went ahead with the purchase. He has the best telephone manner and is extremely knowledgeable so ALL my queries were answered in ONE phone call. The pricing plans are really good too! I couldn't be happier with the service I received and would sincerely recommend Circle Loop to anybody looking for a virtual landline.
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