CINCO STORE Recenzje 

440
•
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ach du liebe Zeit- meine Erfahrung mit diesem Shop ist verheerend. Erst wurde gar nicht versendet, nach ca 14 Tagen wohl doch, Sendungsverfolgung kryptisch- wie dem auch sei: Anfang Dezember bestellt... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I chose CINCO for its exceptional craftsmanship. Every piece stays beautiful over time without constant care. While prices have risen, the value is clear: durable, low‑maintenance jewelry that deliver... Zobacz więcej

Oceniono na 4 z 5

Adoro a marca! O design das peças é diferenciado, super original e elegante — dá para notar o bom gosto e a atenção em cada detalhe. O que mais valorizo é a versatilidade: as joias podem ser us... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excelente serviço atendimento ao cliente. Apesar de ter existido uma falha da parte da transportadora a cinco resolveu a situação de uma forma exemplar e não podia estar mais satisfeita. As peças são... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep jubilerski
  2. również w kategorii:
  3. Eksporter biżuterii
  4. Projektant biżuterii
  5. Sklep z dodatkami

Napisane przez firmę

CINCO is a brand of silver 925 jewelry, design and handmade in Portugal. Simple with attitude, this brand has born as an independent design house of minimalist jewelry always with an eye on trendy and vintage inspirations. CINCO are for women who want to keep it simple without never forget a timeless look. We sell worldwide.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

440 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(440)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 53

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My favorite jewelry brand

Super fast delivery, lovely package, excellent quality!!

29 grudnia 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Thank you for your review! We are very happy that you were pleased with our service and items. ❤️

Oceniono na 5 z 5

Elegant and sophisticated

Elegant, sophisticated, modern, well crafted and totally desirable jewellery. The perfect gift for you and your loved ones. Delivered in an instant, even if you live in another country. What more can ine ask for?

16 grudnia 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Thank you for your review and your kind words! We're delighted that you like our jewellery and customer service. ❤️

Oceniono na 1 z 5

There is something horribly wrong here. Opportunists in hiding

There is something horribly wrong here. I wanted to buy a pair of earrings for a friend, that I bought 3 years ago. Yes, I am aware that prices go up, but here I feel that CINCO are using the festive season as a excuse to rip people off! Here is the whatsapp conversation!

[2024/12/04 02:10] Adele Widdicombe Property Practitioner @ eXp: I bought these 3 years ago
[2024/12/04 02:10] Adele Widdicombe Property Practitioner @ eXp: What the heck?
[2024/12/04 02:11] Adele Widdicombe Property Practitioner @ eXp: They not even solid gold....
[2024/12/04 10:21] +351 915 780 641: Hello! The Blake earrings cost $128. They're not gold, they're made from 925 silver and have a 24 carat gold plating.
[2024/12/04 10:21] +351 915 780 641: If you have any questions or need additional assistance, please don't hesitate to contact us - we're always happy to help!
Have a great day!
[2024/12/04 12:21] Adele Widdicombe Property Practitioner @ eXp: Thanks for your reply, but now $4136.00 Is there a mistake on your website?
[2024/12/04 12:54] Adele Widdicombe Property Practitioner @ eXp: I was wanting to buy a gift, but still saying $ 4.136.00
[2024/12/04 13:20] Adele Widdicombe Property Practitioner @ eXp: Hi. Can you answer my question on price?

I do not trust this company and clearly this is not a mistake because they refuse to reply. What a rip off. You are clearly opportunists, slack with no integrity. Go to hell!

4 grudnia 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

The value of the Blake earrings has not changed, remaining at the price of 119 € indicated on the website. This information was sent by email, so this analysis does not represent a correct situation.

Oceniono na 1 z 5

Overpriced, cheap looking tat and no refunds

I purchased the Eden necklace for £340 a couple of weeks ago. Product arrived quickly but the look and feel of it was so cheap. It looks like something that you could get from the supermarket jewellery aisle for £10. Avoid. Refunds also take forever and I still haven’t been refunded for this weeks later. The positive reviews on here are clearly fake with most reviewers only having done one review…

Update: they arrange for it to be collected at a cost of £15. It’s been a month and still no refund. Avoid this retailer unless you want to risk losing hundreds of pounds.

8 listopada 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

We're sorry you didn't like the item you ordered, but we're happy to take it back and have arranged for it to be collected. We allow returns and exchanges on all items except those with engraving.

However, the refund has not yet been made as the return has not yet arrived at our premises, information which was provided by email and can be confirmed on the carrier's website using the tracking number provided.
As soon as we receive the package we will process the refund. In the meantime, please don't hesitate to reach out if there is anything else we can help with.

Oceniono na 5 z 5

The only jewelry brand you'll need!

In total, I have more than 10 Cinco items, apart from the ones I've already bought as gifts. My favourites are always the earrings, but I also have a bracelet (given to me by my bridesmaids on my wedding day, as they know I like the brand so much).
It all started when my (now) husband gave me my first pair of earrings - Bia - for Christmas a few years ago. I became a huge fan, which led to a tradition of expecting a small box from Cinco every Christmas or birthday. The quality of the items is very good, the gold plating on the silver lasts much longer than other brands (even if you wear them in the sea and on the beach). If, due to frequent use, the gold plating disappears, the customer service is fantastic and they'll take care of it for you and you'll receive the repaired items, brand new. It's spectacular! It's nice to see a Portuguese brand with such attention to detail, customer care, innovative design and quality pieces. I'll keep buying.

25 listopada 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Thank you for your kind words! ❤️❤️❤️We are delighted to provide you with the service you deserve and hope you will continue to add new items to your CINCO collection!😁😁

Oceniono na 5 z 5

I <3 CINCO

O atendimento ao cliente é excelente e o cuidado que têm com cada encomenda supera largamente as expectativas!!

31 października 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Muito obrigada pela sua review! Ficamos muito felizes em prestar o serviço que merece e esperamos continuar a manter a sua confiança! ❤️❤️❤️❤️

Oceniono na 5 z 5

Ainda não efetuei nenhuma compra

Ainda não efetuei nenhuma compra, no entanto posso já dizer que o serviço de apoio ao cliente é absolutamente incrível (pelo menos via whatsapp)

12 listopada 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Muito obrigada pela sua review! Ficamos muito felizes por termos dados a assistência que precisava. Sempre que precisar, basta contactar-nos. ❤️❤️❤️

Oceniono na 5 z 5

Envio rápido e brincos de qualidade e…

Envio rápido e brincos de qualidade e design que distingue-os do restante mercado.
Recomendo!

12 września 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Muito obrigada! Ficamos muito felizes que goste das suas peças e que as use muitas vezes. ❤️❤️❤️❤️

Oceniono na 5 z 5

Such good quality!

I love CINCO jewelry, I have an entire collection that is constantly admired by people around me. Beautiful and very good quality!

11 listopada 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Thank you so much for your review and for your kind words! ❤️❤️❤️❤️

Oceniono na 5 z 5

Customer support

Customer support - they were incredibly helpful and very fast in responding, solution driven, very kind, the overall experience was absolute 5*

5 listopada 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Thank you so much! 😍😍😍😍 We hope you enjoy your item, it will be made just for you! ❤️

Oceniono na 5 z 5

Cinco is my new love

I have many pieces from Cinco! Their jewelry are made one piece at a time not mass produced. They stand by their quality, everything is genuine and real, a lot of heart and soul goes into making each piece. They have a quality guarantee and they ship super fast anywhere!

10 października 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Thank you for your review! Your feedback is very important to us. We hope you will continue to add CINCO pieces to your jewelry wardrobe. 😄 ❤️❤️❤️

Oceniono na 5 z 5

This must be the most perfect brand in…

This must be the most perfect brand in jewelry in Portugal. The pieces are timeless and can be used with every outfits. Can’t wait till new launches!

23 września 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Thanks for this 5 star review. We really appreciate you being a customer and helping us get your message out. We're always here for you.❤️❤️❤️

Oceniono na 5 z 5

Wonderful and stylish pieces

Wonderful and stylish pieces, excellent customer support, and super, super fast shipping.

17 września 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Thank you for your review! It really makes us happy that you liked your item and had a good experience. 🥰🥰🥰

Oceniono na 1 z 5

I was a big fan of Cinco until their…

I was a big fan of Cinco until their very expensive earrings changed colour and turned into like rust looking after one use. Their excuse was basically me wearing them, as i really don’t understand the care conditions they have. Like contact with humidity, perfumes, creams… and my ph levels of my skin??? Unfortunately I live in a very humid country, I use perfumes but I’m careful with my jewelleries, I don’t spray them directly, I think is common sense… and same with my lotions, so therefore your expensive jewellery are very bad quality. Or we are supposed to keep them in their box??? And just look at them??? Yet you advertise them around water and beaches. I hope everyone thinking about buying from you will read this. As I can’t leave reviews on your website. And your customer service is absolutely terrible. Offering me a re-gold plating at my expense and wait for that service up to 5 weeks? It made me laugh.

16 września 2024
Opinia niezależna
Oceniono na 5 z 5

Tudo perfeito.

Tudo perfeito.
Rápido e eficiente.

3 września 2024
Opinia niezależna
Logo CINCO STORE

Odpowiedź od CINCO STORE

Muito obrigada! ❤️ Esperamos continuar a contar a com a sua preferência!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej