Chinti & Parker Recenzje 

580
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Everything is distinctive and excellent quality. I always receive lots of compliments whenever I wear C & P. In an airport, as we were boarding once a lady remarked, “We are all wondering what you... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had an issue with delivery options to my postcode, and the customer care team, specifcally Julita, went above and beyond to help. They were responsive, helpful and wonderful to deal with. Add... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Having shopped with Chinti and Parker for around 5-6 years, I very rarely buy cashmere from anywhere else. Excellent quality, nice reward scheme etc. Recently there was a mishap on the couriers pa... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Overpriced garments that don’t last , pill and get holes in after only being worn twice!!! And then this company do absolutely nothing about it!!! Better off buying from M&S as Chinti & Parker pro... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Projektant mody
  3. Sklep z odzieżą damską

O Chinti & Parker

Napisane przez firmę

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£95 Basics Collection
Shop Sale
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About Chinti & Parker

Chinti & Parker aims to enliven and invigorate women’s wardrobes with knitwear that celebrates joyful colour, timeless shapes, and innovative texture.

Chinti & Parker’s full offer includes knitwear which packs a sartorial punch. Signature styles such as, luxe loungewear, nostalgic collaborations and colourful separates.

Uplifting and positive, Chinti & Parker's pieces are made from the highest quality materials and stand the test of time. Made with consideration and kind to the planet.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

580 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 21% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(580)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

I am pleaded with the overall quality…

I am pleaded with the overall quality of two of the garments. Beautiful design, classy.
One garment had a darker area across the knitt, and it looks l7ke a stain, so I am returning that.
The website site for returns is not ad easy to use as many other companies. I did eventually work it out.
I would definitely order from the company again.

26 grudnia 2024
Oceniono na 3 z 5

My first and I fear my last puchase.

This was first experience of purchasing from C&P and sadly I think it may be my last. Despite paying a £5 delivery charge (which for most retailers would buy expedited delivery) it still took a good week for my item to arrive. I decided to return the item as believed that the item would not have the longevity it should have for the high price paid. It cist me a further £5 for return postage and a week later I am still awaiting the refund, this despite receiving an email confirmation that they received the item just a day or two later. For me there are retailers that are streets ahead with regards to their delivery timescales, postage costs and returns process. Such a shame but customers deserve better.

20 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Disappointed. Overpriced.

Extremely poor product quality and undoubtedly overpriced - even if discounted. The jumper was much thinner than you would expect and it started to bobble on the first wear. By the second wear it looked really old and was collecting lint. I had it drycleaned and it now looks really old and tatty. I was in touch with C&P but they were very dismissive of my concerns and said customers should be debobbling weekly and they sent me a comb! I have sent them photos as requested and still had to chase. Waiting to see what they will do now but based on my experience so far - they don't really seem to care about brand quality or the customer experience. I am fed up but just want to warn people not to be fooled and don't waste your money if you are expecting White Company or Boden quality.

3 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Ridiculous cost to return.

Ridiculous cost to return.. It cost me £12.95 to buy an item and return. Postage £4.95, £3.00 insurance, £5.00 return Fee.
I was refunded for the sweater… but it cost me £12.95. I won’t be buying from them again, the jumper was sub standard which is why I didn’t want to keep it.

19 listopada 2024
Opinia niezależna
Oceniono na 2 z 5

This review is overdue but.....

This review is overdue but....they have the most adorable selections BUT after spending $600 on what I believed to be a luxurious lounge 100% wool sweatsuit, I found myself with a stretched out pilled mess after one wear! My first issue was when I tried to return the outfit for a smaller size, I found I would have to pay half as much as the order to return and get the correct size. I decided to keep it and lalyer with it for a better fit. I don't mind so much that I couldn't return it, I do mind however, that I splurged so much on an outfit I thought would at least give me a few wears before showing sign of wear. I dry cleaned it to avoid it looking more shabby. If there was a way to attach pics I would. For such an expensive outfit from a what is supposed to be a luxurious brand, I didn't expect it to 1. have a "Made in China" tag. 2. wear so very badly. 3. have such poor customer service BUT lesson learned!

3 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Returned for a refund.

I didn't like the shade of grey, and it was so itchy I sent it back for a refund. I feel like the sets used to be softer, and now more scratchy and cheap. I wanted to love it, but couldn't.

25 października 2024
Oceniono na 3 z 5

I recently bought two pieces of…

I recently bought two pieces of clothing. Their design is eye-catching and very nice, as always with this brand. However the length of sleeves varies substantially between both models I purchased (in one case I have to fold them twice) and one of the pieces arrived dirty/with a black stain and unfortunately it’s my second order with such a fault, which is disappointing.

23 sierpnia 2024
Oceniono na 2 z 5

Unresponsive customer service and faulty product

I bought a cashmere sweater. Within a few short months and after one cold hand wash the seam under the arm had come undone. I contacted the company and they asked for photos.i sent photos and they didnt respond. I followed up again and no reply. Disappointing customer service and product.

5 lipca 2024
Opinia niezależna
Logo Chinti & Parker

Odpowiedź od Chinti & Parker

Hi,

I’m so sorry to hear about your experience, and I sincerely apologise for the inconvenience this has caused. This is not the level of service we aim to provide, and I’d like to make it right.

Could you please provide me with your email address? I’d like to look into this further and ensure we resolve the issue as quickly as possible.

Thank you for your patience, and I look forward to assisting you.

Oceniono na 5 z 5

Delivery was quick

Delivery was quick. Packaging was nice.

13 sierpnia 2024
Logo Chinti & Parker

Odpowiedź od Chinti & Parker

Dear R Tang,

Thank you for taking the time to write this 5-star review!!

Kind regards,
Chiti & Parker

Oceniono na 1 z 5

Quality has gone down and so has Customer Service

I have not received my refund and I used their shipping label and when I try to track it on DHL, it says the tracking number is invalid. Chinti & Parker sent me the return label, and they do not respond to my emails about this issue.

24 sierpnia 2024
Logo Chinti & Parker

Odpowiedź od Chinti & Parker

Hi Gail,

Thank you for reaching out.

I understand your concern regarding the refund. Please be aware that, as outlined on our Returns and Refunds page, it can take up to 2 weeks for a refund to be processed and appear in your account.

Additionally, due to the recent bank holiday weekend in the UK, our customer service team has experienced delays in response times. This may have contributed to the delay in addressing your issue.

For the tracking issue, please double-check the tracking number and try again. If the problem persists, contacting DHL directly might provide further assistance.

We appreciate your patience and understanding. If you need any more help, please let me know.

Oceniono na 5 z 5

Fast delivery

Fast delivery, the items I bought were exactly as in the photos and of great quality. Fit perfectly.

16 sierpnia 2024
Logo Chinti & Parker

Odpowiedź od Chinti & Parker

Dear Elena,

Thank you for taking the time to write this 5-star review!!

Kind regards,
Chiti & Parker

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