I got the faux fur jacket and some slippers, and I’m glad I did. The jacket is actually soft, not that stiff fake material I was worried about. I wore it out once and someone asked where it’s from, wh... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Awful! Ordered two dresses in different sizes, delivery longer than expected. On wanting to return they stated they need to go back to the warehouse in China which costs more than half of what the d... Zobacz więcej
Reakcja na opinię
My husband ordered 3 tracksuits they turned up looking nothing like the photo and are absolute rubbish quality , they cost him £109 for the 3 and are of shein quality.. company will only refund if we... Zobacz więcej
Reakcja na opinię
This is my third review after Cherish Co replied to my first two reviews only here on Trustpilot, and the disappointment continues. The company is very prompt with its diplomatic responses here on T... Zobacz więcej
Reakcja na opinię
2,8
Średnia
71 recenzji
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Takes ages to even get a tracking no.
I have placed an order on 14th of April, it is 20th of April now and I have not received working tracking link, it just said sent from China. Wouldn’t order again.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Mia,
We’re sorry to hear about your experience and understand your concern regarding the tracking update.
Could you please provide or confirm the email address you used for your order so we can locate your details and check the status of your shipment? Once we have this, we’ll assist you further and provide the correct tracking information.
Thank you for your patience.
Kind regards,
Cherish & Co Support Team
fits nicely and feels put together
The blazer dress is actually quite flattering. The material feels decent and it sits nicely without feeling stiff or awkward
23 marca 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Ruth,
Thank you for your lovely feedback!
We’re delighted to hear that the blazer dress fits nicely and feels flattering, and that the material met your expectations without feeling stiff or uncomfortable.
We truly appreciate your support and hope you continue to enjoy your purchase!
Warm regards,
Cherish & Co Support Team
fits nicely and feels put together
The blazer dress is actually quite flattering. The material feels decent and it sits nicely without feeling stiff or awkward
23 marca 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Ruth,
Thank you for your lovely feedback!
We’re delighted to hear that the blazer dress fits nicely and feels flattering, and that the material met your expectations without feeling stiff or uncomfortable.
We truly appreciate your support and hope you continue to enjoy your purchase!
Warm regards,
Cherish & Co Support Team
Bought the dress for a dinner thing and…
Bought the dress for a dinner thing and it just made life easier. It looks put together without needing to try too hard, which I like. The fit was pretty accurate too. Didn’t have to mess around with it much. Just one of those easy go to outfits.
28 marca 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Freya,
Thank you for your lovely feedback!
We’re so glad to hear that the dress worked perfectly for your dinner and made things easy for you—that effortless, put-together look is exactly what we aim for. It’s also great to know the fit was accurate and hassle-free.
We truly appreciate your support and hope to serve you again soon.
Warm regards,
Cherish & Co Support Team
checkout was quick and easy
Checkout was quick didn’t run into any problems
31 marca 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Archie,
Thank you for your feedback!
We’re glad to hear that your checkout experience was quick and smooth without any issues—that’s exactly what we aim for.
We truly appreciate your support and hope to serve you again soon.
Warm regards,
Cherish & Co Support Team
Never order from here
Took ages to arrive. Jacket came and was like plastic. The zip was broken and I have been told for a refund I need to pay for the shipping back to China.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Libby,
We’re very sorry to hear about your experience and understand your frustration regarding the quality and condition of the jacket, as well as the return process.
Please check your email, as our team has reached out to you with further details regarding your case and the next steps. We will do our best to assist you and find a suitable resolution.
Thank you for your patience and understanding.
Kind regards,
Cherish & Co Support Team
sizing worked out better than i thought
I was a bit unsure about sizing but it ended up fitting better than expected so no complaints there
19 marca 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Aoife,
Thank you for your great feedback!
We’re glad to hear that the sizing worked out well for you and exceeded your expectations—that’s always a nice surprise!
We truly appreciate your support and hope to serve you again soon.
Warm regards,
Cherish & Co Support Team
Cherish Co very happy with their customer support
I am very pleased with my recent clogs purchase the quality is so good. Thank you
31 marca 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Michael,
Thank you for your kind feedback!
We’re delighted to hear that you’re very happy with your clogs and our customer support. It’s great to know the quality met your expectations.
We truly appreciate your support and hope to serve you again soon.
Warm regards,
Cherish & Co Support Team
No big complaints quality is decent and…
No big complaints quality is decent and communication was clear
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Amber,
Thank you for your feedback!
We’re glad to hear that you found the quality decent and our communication clear. That’s exactly the experience we aim to provide.
We truly appreciate your support and hope to serve you again soon.
Warm regards,
Cherish & Co Support Team
I ordered a pair of shoes they have…
I ordered a pair of shoes for my wife they have arrived.i cant believe what they sold me they are nothing like the picture or the description.i have asked for a full refund they want me to send them back to them they offered for me to keep them.and have a 10% refund. on another email they said they have send me £15 voucher I dont want to buy anything from them again.i just want my money back and paid into the original payment.
They said to send them back.which they told me it would cost alot to send back.the address they gave me was Asia.they have broken the law by false advertising I just want my money back.
Do not order from this company
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Tony,
We’re very sorry to hear about your experience and understand your frustration regarding the item and refund process.
Could you please provide your order number so we can locate your order and review your case in detail? Once we have this information, we’ll be able to assist you further and look into the available resolution options for you.
Kind regards,
Cherish & Co Support Team
I ordered a faux fur jacket online and…
I ordered a faux fur jacket online and it was really pretty, I was very satisfied with my order! Also the customer service is excellent so I would definitely recommend x
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Gaia,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you loved your faux fur jacket and were satisfied with your order. It’s also great to know that our customer service met your expectations.
We truly appreciate your recommendation and your support—it means a lot to us!
Warm regards,
Cherish & Co Support Team
This is my third review after Cherish…
This is my third review after Cherish Co replied to my first two reviews only here on Trustpilot, and the disappointment continues. The company is very prompt with its diplomatic responses here on Trustpilot, creating the impression that it genuinely cares and is actively trying to resolve customers’ issues.
In reality, that is not the case. I separately sent them a direct message last week explaining the issue in detail, along with photos, and I have not heard back from them at all.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Yadvinder,
We’re sorry to hear about your experience and understand your frustration.
However, we would like to clarify that our team has already responded to your case via email, including details about the return process and the store credit offered. Unfortunately, we have not received a reply from your side.
It’s possible that our message may have been filtered, so we kindly ask you to check your spam or junk folder. If you’re still unable to find it, please let us know so we can resend the email and continue assisting you.
We remain here to help and resolve this matter with you.
Kind regards,
Cherish & Co Support Team
I got the faux fur jacket and some…
I got the faux fur jacket and some slippers, and I’m glad I did. The jacket is actually soft, not that stiff fake material I was worried about. I wore it out once and someone asked where it’s from, which literally never happens to me. The slippers are super easy to wear and I’ve been using them daily. Both pieces ended up being really solid.
4 marca 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Orla,
Thank you so much for your lovely feedback!
We’re delighted to hear that you’re enjoying both the faux fur jacket and the slippers, and that the jacket exceeded your expectations in terms of softness. It’s even better to hear you received a compliment—that’s always a great feeling!
We truly appreciate your support and are so glad both items turned out to be great additions for you.
Warm regards,
Cherish & Co Support Team
good value when buying more
Got multiple items for the discount and it made sense financially
24 marca 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Callum,
Thank you for your great feedback!
We’re glad to hear that taking advantage of the discount on multiple items worked well for you and felt like good value. That’s exactly what we aim to offer.
We truly appreciate your support and hope to serve you again soon.
Warm regards,
Cherish & Co Support Team
Ordered 3 items and everything came…
Ordered 3 items and everything came together without issues
31 marca 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Jamie,
Thank you for your kind feedback!
We’re glad to hear that all three items arrived together without any issues and that your experience was smooth.
We truly appreciate your support and hope to serve you again soon.
Warm regards,
Cherish & Co Support Team
Over priced cheap imitation schight
Ordered a hoodie, looked thick and good quality on the site.
What I received was a thin material cheap imitation.
The hoodie had cut out design details but on what I received these looked like they were cut with scissors and left unfinished.
I contacted them for a refund it they told me I had to pay to send it back at my expense (almost half the price of what I ordered) before they would refund. That’s not how that works so I’m going thru my bank to charge back. They offered store credit but I cannot trust what I receive will be anything like what’s pictured. Will never use this company again, and I recommend you don’t either.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Keith,
We’re very sorry to hear that the hoodie did not meet your expectations and understand your frustration regarding the quality and return process.
Please note that our return policy, including return shipping responsibility, is stated on our website. However, we do understand your concerns and would still like the opportunity to review your case further.
Could you please provide your order number or confirm the email address used for your purchase? This will allow us to locate your order and see how we can best assist you with a suitable resolution.
Kind regards,
Cherish & Co Support Team
seems like it’ll actually last
Boots feel durable so far and don’t feel like they’ll fall apart quickly
26 marca 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Finlay,
Thank you for your great feedback!
We’re glad to hear that the boots feel durable and give you confidence in their quality—that’s exactly what we aim for.
We truly appreciate your support and hope you continue to enjoy your purchase!
Warm regards,
Cherish & Co Support Team
The slippers are comfortable enough to…
The slippers are comfortable enough to wear daily no issues so far
2 marca 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Fraser,
Thank you for your kind feedback!
We’re glad to hear that the slippers are comfortable enough for daily wear and that you’ve had no issues so far—that’s exactly what we aim for.
We truly appreciate your support and hope you continue to enjoy your purchase!
Warm regards,
Cherish & Co Support Team
good basics i keep using
Ordered joggers and slippers both turned out to be good everyday items
25 lutego 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Niamh,
Thank you for your kind feedback!
We’re happy to hear that the joggers and slippers turned out to be great everyday essentials for you. That’s exactly what we aim for—comfortable and reliable basics you can keep using.
We truly appreciate your support and hope to serve you again soon.
Warm regards,
Cherish & Co Support Team
Quality of items is good
Quality of items is good, as was the tracking process. The only thing is you need to order at least one size up.
16 stycznia 2026
Opinia niezależna
Odpowiedź od Cherish Co
Dear Mr. Foreman,
Thank you for your feedback!
We’re glad to hear that you’re satisfied with the quality of the items and the tracking process. We also appreciate your note about sizing—this is very helpful for us and for other customers when choosing the right fit.
Thank you again for your support!
Kind regards,
Cherish & Co Support Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.