Food was fantastic at very reasonable price. It was ready on time. Couldn't fault anything.We will definitely be back.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
Reakcja na opinię
This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Zobacz więcej
Reakcja na opinię
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O ChefOnline.co.uk
Napisane przez firmę
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Dane kontaktowe
Zjednoczone Królestwo
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Dobra
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Order not forwarded to restaurant.
Placed my order and received email confirmation. Got to the restaurant and the order had not been forwarded to them. Restaurant apologised though it was not their fault. Had to wait half an hour for order to be cooked.
21 listopada 2025
Odpowiedź od ChefOnline.co.uk
Dear Stephen,
Thank you for letting us know. We’re very sorry your order wasn’t forwarded to the restaurant despite the confirmation email. We understand the inconvenience this caused.
Our technical team is investigating the issue, and we’re working to prevent this from happening again.
Thank you for your patience. We will update you once we have more information.
The bag wasn't sufficient enough and…
The bag wasn't sufficient enough and all the food came out the bottom.
17 listopada 2025
Odpowiedź od ChefOnline.co.uk
Dear Mr Craig,
Thank you for your feedback. We’re very sorry to hear the bag wasn’t sufficient and your food spilled. We’ve shared your concerns with the restaurant so they can review their packaging for future reference.
We appreciate you bringing this to our attention.
Odpowiedź od ChefOnline.co.uk
Hello Mia Morris,
Thank you for sharing such wonderful feedback. Happy to hear that you enjoyed the food. Hope to serve you again soon at www.chefonline.co.uk
My husband and I have been loyal…
My husband and I have been loyal customers of this restaurant for over 10 years, and we can truly say one thing: No matter what we order.. the meals are always fresh, delicious, and prepared with that unique touch we can’t find anywhere else.
16 listopada 2025
Odpowiedź od ChefOnline.co.uk
Dear Ms Aline,
Thank you so much for your wonderful review and for being loyal customers for over 10 years. We truly appreciate your continued support—it means a lot to know our food consistently brings you satisfaction and a unique taste you enjoy.
We’re honoured that you've chosen our restaurant as your go-to for fresh, delicious meals, and we look forward to serving you for many more years to come.
Excellent service
Ordering process very quick and easy. Prices clearly shown and delivery spot on time.
16 listopada 2025
Odpowiedź od ChefOnline.co.uk
Hello Tina Farrell,
Thank you for your wonderful review, We’re delighted to hear that your order arrived on time and you found our platform easy to use and quick. We look forward to serving you again soon!
EASY TO ORDER AND PAY
15 listopada 2025
Odpowiedź od ChefOnline.co.uk
Hello Mrs. L. Golding,
Thank you for your wonderful feedback.
We're glad you found our platform easy to order and pay. Hope to serve you again soon at www.chefonline.co.uk.
Odpowiedź od ChefOnline.co.uk
Hello Michelle,
Thank you for your wonderful review. We’re delighted to hear that your order arrived on time, hot, and tasted amazing. We look forward to serving you again soon!
Nice food but arrived too early,6 pm I…
Nice food but arrived too early,6 pm I ordered it for 7-15 pm.
14 listopada 2025
Odpowiedź od ChefOnline.co.uk
Hi Karl,
Thank you for your feedback. We’re glad you enjoyed the food; however, we’re sorry to hear it arrived earlier than your selected time. We have forwarded your feedback to the appropriate restaurant for their attention.
Odpowiedź od ChefOnline.co.uk
Hello Andy,
Thank you for sharing such wonderful feedback. We’re really happy to hear you find our app simple and efficient.
We appreciate your support and look forward to serving you again soon!
Came late
Had to wait quite a while for our order, despite ordering online, before opening time!
8 listopada 2025
Odpowiedź od ChefOnline.co.uk
Dear Shelley,
Thank you for your message. We are sorry to hear about the delay with your order. ChefOnline works as a liaison between customers and partner restaurants, and we have passed your feedback to the restaurant management for review.
We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.
Unfortunately our food was not…dlivered …….was not delivered at all !
Unfortunately our food was not delivered at our requested time . We phoned the restaurant to discover they were having problems and could not fulfil our order . This of course was extremely upsetting as we had guests and were looking forward to our delivery .
7 listopada 2025
Odpowiedź od ChefOnline.co.uk
Dear Joan,
Thank you for contacting us and sharing your experience regarding your recent order. We are sorry that your delivery did not arrive at the time you expected and that this caused inconvenience during your planned gathering.
Please note that we serve as an independent ordering platform connecting customers with restaurants, and we have already forwarded your concern to the restaurant management for review.
We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.
Fantastic food
There was a delay with the delivery which was beyond their control (car breakdown). The food was out of this world
5 listopada 2025
Odpowiedź od ChefOnline.co.uk
Dear Carole,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk
Placed an order through you and the…
Placed an order through you and the restaurant had closed down.
1 listopada 2025
Odpowiedź od ChefOnline.co.uk
Dear Customer,
We sincerely apologise for any inconvenience you may have experienced. Your feedback has been forwarded to the appropriate restaurant.
Odpowiedź od ChefOnline.co.uk
Dear Mr David,
Thank you for sharing such wonderful feedback. We are delighted to know you found our service seamless and simple. Hope to see you again at www.chefonline.co.uk
Odpowiedź od ChefOnline.co.uk
Dear Mr Ben,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk
Long winded ordering and although you…
Long winded ordering and although you say you deliver to Lancing you declined delivery to BN15 8LN so I had to collect
1 listopada 2025
Odpowiedź od ChefOnline.co.uk
Dear Edward,
Thank you for sharing your feedback, and we are truly sorry to hear about your recent experience.
ChefOnline provides the ordering platform, while the preparation and delivery are carried out by our partner restaurant. However, please be assured that we have already passed your comments to both the restaurant and our support team so this can be reviewed and addressed promptly.
We sincerely appreciate your patience and understanding. If you would like any further assistance, please do not hesitate to contact us at support@chefonline.co.uk and we will be happy to help.
Quick and easy to order
1 listopada 2025
Odpowiedź od ChefOnline.co.uk
Dear Mr Summers,
Thank you for sharing such wonderful feedback. Happy to hear that you enjoyed the food & find our platform user-friendly. Visit us again at www.chefonline.co.uk
Excellent food. Been eating their food for many years!
Amazing food and service. Lovely people, too!
1 listopada 2025
Odpowiedź od ChefOnline.co.uk
Dear Michael Daly,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk
Odpowiedź od ChefOnline.co.uk
Hello Linn,
Thank you for sharing such wonderful feedback. We're glad to hear that you loved the service. Hope to see you again at www.chefonline.co.uk.
No longer working with the venue
No longer working with the venue, so the food wasn't ready or anything.
29 października 2025
Odpowiedź od ChefOnline.co.uk
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear about your experience. Please note that the restaurant has not informed us of any changes to their partnership with us.
However, we’ll investigate this matter further to understand why this information was shared. We sincerely apologise for the inconvenience and appreciate your understanding.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.