Cheddars Recenzje 

This is the first time we’ve had an issue since being here , we went to the Ridge location in Kansas . Our server Aubrey was amazing ! She was around all night making sure we were okay and making sure we had everything we needed ! The kitchen had a rough night tonight , we waited over an hour for our food , and we actually went for me and my son’s birthdays cuz they’re a day apart . We asked if we could have the cookie for our free dessert and our waitress said yes , but came back later and said the kitchen staff weren’t in the greatest moods so they didn’t want to bake the cookie unless we paid for it . So we were bummed out but got the chocolate cake instead . Our food came out , our son’s food was okay . I ordered a steak and some chicken tenders , the steak was super undercooked when I asked for medium . And my boyfriend’s burger was way overcooked when he asked for medium-well . Nothing was wrong with our server , Aubrey did amazing !

-Cheddars at 1300 24th Ave NW, Norman, OK 73069-6481 phone: 405-321-3479
-This restaurant is REALLY DIRTY.
-Bugs are in the place.
-The food use to be really good.
-We miss when the managements use to be good and personable checking on you.
-Every time we give it another chance, we find the place is getting worse.
-the bathroom are filthy.
-I love your Cheddars concept and the great menu and prices you give America. Unfortunately we have to travel to another city to enjoy another Cheddar restaurant.
K. Shami 719-235-2475
3334 west main st #517, Norman, Ok 73072

I’m not sure why everyone dis’s cheddars. Our local Cheddars has decent food at affordable prices. It’s not a high end restaurant folks, so cut them some slack or go to a more expensive place.
I see lots of complaints about the wait times but restaurants are short handed right now.

I've never been to cheddars. We go in and ask for a table next to the window. The receptionist takes us to the back of the bar area, next to the bathroom. I politely say again, "no, can we get a table by the window?" And, by the way, they had plenty of open tables by the windows. She says they have bigger tables in the restaurant section. Well, okay. Not sure what that has to do with it but...lead on. We go to the restaurant side and we get a table away from the window. Apparently, I'm not making myself clear. "No, this is not next to the window."
She responds, "we don't have anyone working that station." Then she turns and walks away.
I'm ready to leave but the woman with me doesn't want to go. She says the food is great.
Errrrrr. Alright. The things I do to satisfy her. We stay and get our food.
The food was okay (kind of average) and the waitress was nice, but I don't understand why a waitress can't service a table by the window. It's an extra 4 steps! This is a failure of management. I won't return.

We placed an order for curbside pickup. We were informed by the app that the order would be ready at 6:56 pm. We arrived at 6:53 and ended up waiting for 25 min. After receiving the order we did a quick check and did not notice we were short 2 side dished until we arrived home. I returned to get the 2 items. And when I had asked why it took so long. I was told the kitchen was backed up with orders. I felt I should have been given some type of compensation for the long wait and having to return to get the items they had forgotten the first time.( if when they took the order they should have changed the pickup time knowing the food would not be ready. I like the food but things like this make it hard to go back or recommend.

I waited over 40 minutes for a burger and left hungry. The waitresses took forever to bring our waters and then ages to return to take our orders.

Everything took too long - even the kids orders which we put in as we sat down. Then she brought me the wrong burger. I told her I couldn't eat bacon and she just claimed she put in the right order.

Then she said how about some extra free honey covered buns - and proceeded to never bring them.

After that I watched everyone else eat for 25 minutes before giving up and cancelling my order.

The booth seats here had hard wooden boards instead of cushions and both my 9 year old and 5 year old cracked the back of their skulls on the headrests to add injury to insult.

As far as dining experiences go - this was a complete bust. Please head elsewhere if you'd like actual food with your meal.

This has happened before, I use the Allen, TX restaurant. You have the same staff answering the phone, and waiting on customers. Today by the time they picked up to take my order, I had already parked the car. Dividing their time is a problem. If you have a separate room taking the calls, from the room waiting on customers, then the order will be taken quickly over the phone, and will be ready by the time I arrive at the restaurant. It is a big problem.

been so hot and I just didn't feel like cooking...decided I betta use a gift card I received for christmas. grilled chicken and pasta with broccoli is excellent. came with a piece of garlic bread and a tasty croissant. went to pick up order and I felt so sorry for the young lady that was delivering orders to cars...it was truly hot outside and her hands were full. She was very polite and courteous through it all. keep up the good work...hard to get good customer service in this day in time and when I do, I let them know it.

Terribly slow!
Horrible service

WE ORDER A TO GO ORDER, BIG MISTAKE THE STEAK HAD NO FLAVOR, THE BREAD WAS HARD AS A ROCK, MY CO-WORK STEAK WAS LIKE NATSY, UNCOOKED AND SHE HAD TO CHEW LIKE FOREVER.
THIS MEAL WAS NOT WORTH 50.00

I’ve been going to Cheddars in Tulsa, since 2014. It used to be great. The last 2 times have been absolutely, terrible. The ribeye steak was overcooked and tasted old. Got credited for the meal. Not sure if I’ll go back.

Rated this one star only because I can’t not choose zero but this visit was extremely disappointing from start to finish.

Our server made us feel rushed the entire meal, as though she wanted us to hurry up and leave instead of enjoying our dinner. She also tried charging my friend for food she never received. My friend had ordered a salad, but it wasn’t brought out until after our entrées arrived, and only because she had to remind the server about it.

At the end of the meal, we ordered two desserts to go. When our check came, only one dessert was listed. When we asked about the second one, the server claimed she never heard us order it. The cheesecake we did receive looked like it had simply been thrown into the container, and the strawberry sauce that normally comes with it was completely missing.

Between the rushed service, forgotten items, attempted incorrect charge, and poorly prepared dessert, this was one of the worst experiences I’ve had at Cheddar’s. It was clear that attention to detail and customer service were lacking throughout our visit. I hope management addresses these issues so future guests receive the level of service they expect.

Went in for Lunch @ 11:30am. Wasn't very busy at all. Hostess sat us down and also took our order. She was friendly but it took forever to get our food. When we got it, my meatloaf was over cooked bad and the cheddar broccoli rice tasted like leftovers over cooked. I doubt I'll choose this place again in the future. Really disappointed

I am writing to formally complain about Restaurant Manager Danielle at the North Ftw Cheaders located off Sage Meadows. I ordered a takeout Dijon Chicken and Rice with Mushrooms, along with two side dishes. Unfortunately, my meal lacked sufficient Dijon Sauce, which contained two chicken breasts. The provided sauce was inadequate; I requested a container of extra sauce to supplement my meal. However, the container was insufficient to cover even one chicken breast. I was quite disappointed by this. Consequently, I called the restaurant the following day to request additional containers of Dijon Mustard Sauce. After driving approximately 10 to 15 minutes to pick up these condiments from the takeout station, a young lady, with her Manager, came out to speak with me regarding my complaint. She inquired why I did not call earlier that evening. I explained that I had ordered the meal last night just before closing. She returned with two small containers of Dijon Mustard Sauce, both nearly half empty. I combined the contents of these containers, but they still failed to adequately cover my entire meal. Considering current gas prices, I found it to be an unnecessary waste of my time to return to the restaurant for this purpose. As a result, I have decided that I will no longer order a Dijon Chicken Meal for takeout. I believe the Manager should have ensured my satisfaction and that my time was well spent in returning to the establishment. Such conduct does not reflect good customer service.

Poor service clean the table is sticky where you sit it took 15 minutes to get drinks. The seats are squishy and soft. If I was you, I never again anybody cheddars, Poor service

I went to Cheddars on N Dalemabry hwy in Tampa, Florida, I paid cash $40.00 and tipped $4 when I picked up the food. When I got home I found out that my boyfriend had paid the order online without me knowing. I called management at the Cheddars location I had went to and the manager was not helpful at all. I won’t be going back, the person that brought out the food kept my money knowing the order had already been paid.

My husband and I went for dinner on sunday evening at the Sherman, TX Cheddars. We saw they had there onion rings back on menu (7.99) which we use to love them, they were below standard and as long as we waited on them they should have been fresh, they were below room temperature, we did eat some of them but was very disappointed. Also, I ordered chicken tenders which were always great, but this again was room temperature or below, french fries had been sitting for some time, just not fresh. My husband ordered chicken fried chicken, again room temperature, burnt on top and very disappointed. Broccoli and rice caserole was below room temperature and our poor waitress was hardly seen but we did receive refills on our drinks which was a plus. FOOD QUALITY HAS GONE DOWN AND IS VERY DISAPPOINTING

Dear Jermaine,

I’m writing to express my disappointment with the customer service I received at Cheddar’s regarding a coupon for a free appetizer.

Before coming in, I called the restaurant and explained that I had the coupon. I was told to go ahead and pay for the appetizer and that I would be reimbursed when I arrived. Based on that assurance, I did exactly that. However, when I got there, I was told, “Sorry, we can’t do that—you can use the coupon on your next visit.”

That is not what I was told on the phone, and it put me in a very frustrating position. Being given one set of instructions and then having them reversed at the restaurant feels misleading and unprofessional. From my perspective, this came across as a bait-and-switch, and it left a very bad impression.

I’m asking that this be made right—either by reimbursing me for the appetizer as promised or honoring the coupon as it should have been in the first place. More importantly, I hope this can be addressed so other customers don’t have the same experience.

I’ve always expected better from Cheddar’s, which is why this was especially disappointing. I look forward to your response.

Sincerely,
LK

Today ( November 19th, 2025) I went to meet my sister for lunch at one of our favorite places in Cookeville to eat, Cheddar's, only to be told we were both banned for life for being racists. When I got there my sister was crying and they would not tell her why we were banned. I went in alone and talked to the assistant manger. She told me a woman was offended by something I had said last week (I believe on the 3rd of Nov.) Said I had made racist slurs and made her scared. Let me make it perfectly clear I, nor my sister are NOT racist, we were not raised that way. We were banned without them hearing our side of this drama. Gee, I thought we lived in America where you are innocent until proven guilty. They prejudged us without a trial.
My sister and I are long time patrons of Cheddar's, some of our friends are too. I told the manager, “You know us, you know we are not racist.” She responded with, “I know, but it is company policy....” “To ban people for life for something you know is not true?” I say back to her.
I remember talking with this trainee. I thought she was sweet. She never indicated that anything I said bothered her. She should have told me. I don't agree, but I still would have apologized. I treated her no different than any other person I ever talked to. Keep in mind my sister never even talked to this girl, she was involved chatting with someone else) so why was she banned? My sister is also deaf in one ear and can hardly hear out the other, so I highly doubt she even heard our conversation. I was told that she accused both of us.
I am 72 and my sister is 68. I don't know the purpose behind this, to get two old white women banned? I hope not, I am old enough to remember the riots of the 60's, I thought we had progressed away from those times. I realize people get offended very easily these days. This girl wants to work in a customer service position? She better get a tougher skin if she was offended by anything I said. This girl isn't from here, will not work here, we will never see each other again, so why get us banned as a parting shot and why is Cheddar's a partner in this? I like the people at Cheddar's that is why we always go there. We like to sit at the bar (Neither of us drink) and chat. The people in the bar know us well. But this is wrong. I am offended. My sister is horrified. We are being banned from coming in, sitting a spell and talking to old friends because of what one person said we did. Is this what we have come to? One person has the power to ruin part of another person's life, to take away something important to them? We are being accused of something we thought we would never be accused of. I feel Cheddar's has not done right by us. She was an employee, we were customers. How is she going to react when someone really does insult her? It will probably happen sooner than later if she plans on being a bartender or manager. I used to waitress, I have dealt plenty with rude, food throwing, insulting people when I was no older than that girl is now. I didn't dwell on it, I went on to the next customer. I represented the company I worked for as an adult.
Oh yes, I forgot. What ever happened to free speech?
What do I want from this? An apology from Cheddar's and the ban dropped.