We had a very stressful and protracted sale caused by very difficult buyers at the bottom of the chain. Stephen and Andy kept us calm and worked tirelessly to make the purchase happen. In particular,... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were selling long distance from 350 miles away (selling a relative's property under LPOA) so the good service we had from Charters (initially Michael Jones) made a real difference. We were kept in... Zobacz więcej
We have had great support from the team over the years we have been with the company in letting and managing our single house. Recently our Property Relationship Manager has been Arlia Maitland. I don... Zobacz więcej
Claire Peerless had made our move in so smooth sailing, she is informative, sincere and clearly knows what she is doing! We had a slight delay with our key, and whilst we were so okay with that…Clair... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Charters Estate Agents
Napisane przez firmę
With a network of nine offices across Hampshire and Surrey, our market-leading estate agency prides itself on delivering the highest level of customer service to clients.
Dane kontaktowe
13 Oakmount Road, SO53 2LG, Chandlers Ford, Zjednoczone Królestwo
- marketing@chartersestateagents.co.uk
- www.chartersestateagents.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Responsive staff
We had a couple of initial issues with IT but the Charters local team were very responsive to our feedback and provided solutions that got our property on the market. A good service with helpful staff.
We had really good experiences with…
We had really good experiences with Tilly. She is really nice and friendly.
Perseverance over adversity
We had a very stressful and protracted sale caused by very difficult buyers at the bottom of the chain. Stephen and Andy kept us calm and worked tirelessly to make the purchase happen. In particular, Stephen kept us informed during every step on exchange day, and we all breathed a huge sigh of relief when the exchange finally happened. Thank you so much Stephen!
Found Isabella absolutely charming with…
Found Isabella absolutely charming with attention to detail, answering all our questions without hesitation, I would recommend Isabella and your company as the service was second to none, also Isabella showed great care with currant tenants as they were home also.
Kind regards Maggie.
Mazie and louise were very welcoming…
Mazie and louise were very welcoming and informative.
Viewing review
Me and my partner are looking for a flat, we spoke to Isabella and she was lovely, she's very friendly and wishes to help in any way she can. She knows her stuff!
Very helpful and understanding of my…
Very helpful and understanding of my situation, I would definitely recommend them to anyone.
Very helpful with all questions and was…
Very helpful with all questions and was already ready at the property for the viewing when we arrived.
Had all areas open and available for us to view including the loft space, made the viewing very quick, straight forward and didn't feel like they were rushing us through the experience
Havant Branch
Eloise from the Havant branch was so helpful, responsive, friendly and efficient.
Great experience finding a place in Brighton & Hove
Great experience finding a place in Brighton. They were quick with sending forms and Sam was excellent when it came to the viewings. 10/10 service.
Selling under LPOA from 350 miles away!
We were selling long distance from 350 miles away (selling a relative's property under LPOA) so the good service we had from Charters (initially Michael Jones) made a real difference. We were kept informed about interest and viewings and were given good advice from Louis about pricing the property. When we accepted an offer Jane Tomlinson was a good point of contact and was very efficient at chasing up solicitors etc. She was readily available on the phone and always followed up on a phone call with the action needed. This was a long haul as the market was very stagnant when we were selling so it made a real difference dealing with an efficient estate agency. Thank you!
Amazing customer service!
Emily from the portsmouth branch took us ti view a house that she recommended we looked at based on another house we enquired to view.. well she nailed it! it was THE house for us!
Super excited to be on this journey, and Emily has made everything so far super easy and explained all next steps.
Thank you Emily and charters Portsmouth!
Renting - Charters Estate Agent
I love renting through Charters! The service I receive has been and is always great! They are helpful, responsive and very considerate. I rented my first property with them with Natalia Mazur as my Property Manager and the second with Rosie Price. Both have been amazing. They have kept me up to date with any repairs or concerns and will check in to make sure everything is going well. Both have been extremely helpful. I would highly recommend both Charters and their team, with a special mention to Natalia and Rosie! Thank you both!
Good service from Accounts department
Angelique dealt with the issue in a very prompt professional way. The mistake was resolved quickly.
Excellent Service from Charter Estate…
Excellent Service from Charter Estate Agents
We recently purchased our house through Charter Estate Agents and had a fantastic experience throughout the whole process.
A special mention has to go to Gary, who was absolutely amazing from start to finish. He was always prompt, professional, helpful, and incredibly easy to deal with. Whenever we had a question or needed an update, Gary was there to help and made what could have been a stressful process feel so much easier.
Gary is genuinely the kind of person you can count on. He went above and beyond to help us throughout the purchase, and we really appreciated his patience, communication, and friendly approach.
We’re extremely grateful for all his help and would happily recommend Charter Estate Agents, especially Gary, to anyone looking to buy or sell a property. Excellent service and a real pleasure to deal with!
Amazing Service!
Gosh, where to start?! When I was told I would be assigned a sales progressor for my house purchase this was something I’d never heard of before and was therefore apprehensive off what she/he would bring to the table. However, Jane Tomlinson was amazing. Always keeping me informed and giving me advice to bridge the gaps where solicitors were slow and lacking in communication. She was so reassuring and chased up various issues. She is easy to chat with and I felt she was really on my side during a very lengthy and stressful process! Thank you, Jane 😃👍🏻
Arlia is outstanding
We have had great support from the team over the years we have been with the company in letting and managing our single house. Recently our Property Relationship Manager has been Arlia Maitland. I don't think I have ever left a review before but Arlia has been oustanding in the way she has sorted out problems and helped me find solutios when I know she is extremely busy. She has always responed positively and professionally and is a lovely person as well! Thank you
Exceptional Customer Service
Kaitlyn was incredibly quick and thorough in answering any questions I had.
She resolved my issue within the hour, which was far quicker than I expected. Throughout the process, she kept me informed and reassured me that everything would proceed smoothly. Great customer service.
50b Havant street
I Had a problem with one of the flats after the tenants had left & Francyne & Shelby
had the problem sorted straight away was
very efficient .
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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