Charnwood Recenzje 

467
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have always wanted a wood burner. After our research we opted for the Charnwood stove from Island Stoves. All the work from initial inspection to install and commissioning was great. The old firep... Zobacz więcej

Oceniono na 4 z 5

Great fire .Lots of compliments in the looks department.Gives off extremely good heat and cottage never been so warm and cosy. Looks stylish and classy.Classic but contemporary.... Extremely easy... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Purchased through local supplier and fitted by local qualified installer. What a brilliant stove. Turned a large unused conservatory into a garden room by fitting a solid insulated roof and a Charnwoo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was emailing Robert Stockton. Charnwood Stoves Senior Technical Advisor. He was more than helpful and straightforward regarding all the information I was looking in relation to a particular stove... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

467 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(467)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 158

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Technical help

Received help from a very knowledgeable person by phone on an old model of wood burner. The information was successfully applied. A copy of handbook was sent by email.

5 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service and knowledge

We received good advice prior to buying our new Charnwood Stove from Sussex Eco Solutions, they kept us informed on delivery and handled a tricky installation of the flue lining well. The stove is lovely and has made a real difference to our home. There have been no problems at all but if there are any in future I feel confident the would do their best to help.

4 grudnia 2025
Opinia niezależna
Logo Charnwood

Odpowiedź od Charnwood

Dear Alison

Thank you so much for your wonderful feedback!

We’re delighted to hear that Sussex Eco Solutions provided great advice, kept you informed throughout, and handled the installation so well.

It’s fantastic that your new Charnwood Stove has made such a positive difference to your home.

If you ever need any assistance in the future, please don’t hesitate to contact us, we’re always here to help.

Enjoy your stove and the warmth it brings!

Warm regards

Charnwood

Oceniono na 5 z 5

CHARNWOOD WOOD BURNER

CHARNWOOD WOOD BURNER
Excellent Stove very heavy and well made,burns especially well and looks great. Very nice to have a follow up service from Charnwood.
Thank you

19 grudnia 2025
Opinia niezależna
Logo Charnwood

Odpowiedź od Charnwood

Dear Linda

Thank you very much for your review. We are really happy to hear you are pleased with your Charnwood stove and our service.

Warm regards

Charnwood

Oceniono na 5 z 5

Perfect for small spaces.

I have the Charnwood C4 installed in my wooden cabin. I can now use it all year round. It's the perfect size. Only one air flow handle is easy to use and gives good fire reaction. Sturdy build with a pleasant design. So far I cannot fault it.

16 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Great fire .Lots of compliments in the…

Great fire .Lots of compliments in the looks department.Gives off extremely good heat and cottage never been so warm and cosy.
Looks stylish and classy.Classic but contemporary....
Extremely easy to keep clean and only negative was sold as having spare bricks included which never came .Or at least the fitter never left them.!

5 listopada 2025
Opinia niezależna
Logo Charnwood

Odpowiedź od Charnwood

Dear Janna

Thank you for your review.

We are delighted to hear you are pleased with your Charnwood Cranmore 5.

Our stoves aren't supplied with spare bricks, but you will be pleased to learn that these items are covered under our guarantee for 3 years in the event of any issues.

Please feel free to contact us if you require any assistance.

Warm regards

Charnwood

Oceniono na 3 z 5

I Great stove

I Great stove
But bought the direct air inlet flex pipe and fittings thought it was a rip off £55
Flex pipe was not long enough went to local builders merchants bought two longer lengths for £ 20

17 grudnia 2025
Opinia niezależna
Logo Charnwood

Odpowiedź od Charnwood

Dear Tom,

Thank you for your review and for your positive comments on the stove.

The direct air kit, which includes the flexible pipe and all the necessary fittings are chosen to ensure compatibility and compliance with the majority of stove installation requirements. We’re sorry to hear the supplied length didn’t suit your particular setup, and we appreciate you taking the time to share your feedback.

Warm regards

Charnwood

Oceniono na 5 z 5

The Charnwood C5

The Charnwood C5 stove that we purchased has been very impressive during the first few weeks of it's use. We had it installed professionally just before Christmas 2025 and it has kept us all very warm and cosy during the cold nights. The build quality is very good and the functionality is excellent.

5 stycznia 2026
Opinia niezależna
Logo Charnwood

Odpowiedź od Charnwood

Dear Paul

Thank you so much for sharing your experience! We’re delighted to hear that your Charnwood C5 stove has been keeping you warm and cosy during the cold nights. It’s great to know you’re impressed with the build quality and functionality - these are things we take great pride in.

If you ever need any tips or support to get the most out of your stove, please don’t hesitate to reach out. Enjoy many more cosy evenings!

Warm regards,

Charnwood

Oceniono na 5 z 5

Two Charnwood log burners purchased

We have recently purchased two Charnwood log burners for our new home . We had a Charnwood C5 in pewter, in our previous home and on moving house decided to go for Charnwood again as we were really pleased. We currently have a Skye 5 in almond and a C5 in blue. They are both so easy to use and we love the colours! They give off plenty of heat and have a 10 year warranty. I’d highly recommend Charnwood log burners.

9 grudnia 2025
Opinia niezależna
Logo Charnwood

Odpowiedź od Charnwood

Dear Effie

Thank you so much your wonderful feedback!

We’re delighted to hear that you chose Charnwood again for your new home and that you’re enjoying both the Skye 5 in Almond and the C5 in Blue. It’s fantastic to know you love the colours and find the stoves easy to use, while appreciating the warmth and peace of mind that comes with our 10-year warranty.

We really appreciate you taking the time to share your experience and your recommendation means a lot to us.

If you ever need any support or advice, please don’t hesitate to get in touch.

Warm regards

Charnwood

Oceniono na 5 z 5

Professional installation

Professional installation

24 grudnia 2025
Opinia niezależna
Logo Charnwood

Odpowiedź od Charnwood

Hi Anne

Thank you for your review. We’re so pleased to hear that your Charnwood stove was installed professionally.

Warm regards

Charnwood

Oceniono na 5 z 5

Stove

The log burner we had installed is brilliant . The right size for the room and superb installation by Alltimegrates.
Very happy with the guarantee.
A perfect stove.

3 grudnia 2025
Oceniono na 5 z 5

Excellent customer service

Bob was exceptionally helpful. Returned calls and sent informative information to resolve my issues. Very professional and dealt with my issue promptly.

3 grudnia 2025
Opinia niezależna
Logo Charnwood

Odpowiedź od Charnwood

Thank you so much for your kind words. We’re delighted to hear that Bob was able to assist you promptly and professionally.

Providing excellent customer service is always our top priority, and your feedback means a lot to us.

If you need any further help or have additional questions, please don’t hesitate to contact us, we’re always happy to assist.

Warm regards

Charnwood

Oceniono na 1 z 5

Vent on the wood burner is not good…

Vent on the wood burner is not good enough on the Cranmore 3Kw sl you have to keep the door open to keep it going most of the time

27 listopada 2025
Logo Charnwood

Odpowiedź od Charnwood

Dear Rupert,

Thank you for taking the time to share your feedback. We are sorry to hear about the issue you are experiencing with your Cranmore stove.

We will be very happy to assist you in resolving this issue and will reach out to you by email shortly.

Warm regards

Charnwood

Oceniono na 5 z 5

Best of British

We researched what we needed and what we wanted. Charnwood came out tops in everything. Manufactured in UK, British materials, excellent quality. good size and very good price. We contracted them for assistance in planning the hearth, size, fireproofing etc. nothing is too much trouble for them. They really are the best of British and we would recon them to other purchasers.

28 listopada 2025

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