We have always wanted a wood burner. After our research we opted for the Charnwood stove from Island Stoves. All the work from initial inspection to install and commissioning was great. The old firep... Zobacz więcej
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What makes this company different is its team and the genuine feeling you get that they ARE there to help with any customer problem. Everyone I spoke to was friendly in advising me on the correct pro... Zobacz więcej
Reakcja na opinię
I cannot praise your company highly enough for the prompt and professional manner in which you assisted me with my enquiry recently. We have been very satisfied with your stove a charnwood country 4 m... Zobacz więcej
Great fire .Lots of compliments in the looks department.Gives off extremely good heat and cottage never been so warm and cosy. Looks stylish and classy.Classic but contemporary.... Extremely easy... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.
Dane kontaktowe
Bishops Way, PO30 5WS, Newport, Zjednoczone Królestwo
- 01983 537780
- www.charnwood.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A superb fire
A superb fire, looks the best and it enhances the house as well as working brilliantly.
excellent service
we rely on our charnwood multi fuel stove as our main heat source.we needed a replacement part. spoke to 2 people to get it sorted , both were very patient as i was a bit stressed not having it delivered soon. ordered on Friday arrived sunday mid day. so thanks again. Ron goouge.
Charnwood Island 1, suitable for wood or solid fuel
Charnwood was recommended by a local firm selling stoves. I was attracted to Charnwood by the fact that in their brochure they list faith in God as one of three things vital to them. This gave me confidence that their firm and products would be trustworthy, of high quality and dependable. I have not been disappointed and am now enjoying using my stove.
Fast Delivery and Excellent Customer Service
I had an emergency situation with broken fire bricks in my stove and Charnwood had my replacement delivery to me in less than 24 hours. Very impressive, stress free experience. And an extremely happy customer.
Originally I gave three stars due to an…
Originally I gave three stars due to an issue with the calibration of the fire, but the technical department sorted this problem straightaway, hence now 5 stars
A five star award for 5-star service
A five star award for 5-star service. Charnwood organised the whole project from start to finish. Their staff are all courteous, helpful & knowledgeable. The installation process went without a hitch & was completed within the given timeframe. I’m absolutely delighted with my C4Duo log burner which is a very handsome addition to the room & it’s efficient & easy to use. I cannot recommend Charnwood highly enough. Thank you all.
Charnwood C5 Stove
Well built stove which throws out a lot of heat. There is a choice of cool touch handle colours. We chose black & it cost an additional £17. You do get the original handle delivered as well. This stove also comes with a 10 year guarantee if you register it online. The fire, the stockist & our HETAS engineer were all 1st class. Thank you Charnwood :)
Charnwood 5
Lovely stove, suits our needs perfectly. Very helpful via email when registering for the 10 year guarantee.
Totally different from an open fire. Lighting and using the air vent/control needs getting used to, but very efficient. Looks great and gives a lovely cosy heat.
Charnwood c4 with log store
Charnwood c4 with log store - great stove, easy to use and lovely and warm
Love this wood burner
Love this wood burner
Perfect size 3 detached house
Highly recommend
Aire 5 log burner
I've had a lovely Aire 5 log burner installed. The company that did the work (Maidenhead Stoves) were outstanding and clearly love their product too. They served you well!
Helpful knowledgeable professional and…
Helpful knowledgeable professional and friendly company representative. Provided all required information and then some.
Charnwood looks good
Charnwood looks good, heats the room really well, is great that the handle doesn’t get hot like some and easy to clean.
Excellent technical support
Bob Stockton, Charnwood's Senior Technical Advisor, gave me excellent pre-sales technical advice regarding the choice of stove. He was patient answering my questuions and gave very clear and helpful replies.
I am delighted with the stove I have chosen: an Island II in blue (a very subtle dark blue which is a little softer than black).
Thank you.
Fantastic little stove Aire3
We love our new cosy stove Aire 3 with Firestore. It takes the big logs, albeit one at a time, and gives off a huge heat for its size. Only complaint is that no one told us to register the stove within 2 weeks of instalment and we fear this will affect our guarantee.

Odpowiedź od Charnwood
Excellent Response
I wasn't even sure Charnwood would be able to answer my question about the log fire I had (as it had been purchased 20+ years ago and I wasn't even sure it was a Charnwood stove) - but they did, promptly and in full, with all necessary information for me to solve the problem I had
Skye 5 with stand
Visited and then purchased stove from Knights in Marshfield who were very helpful. Originally decided on the Arc 5 but after checking up on installation requirements settled on the Skye 5 with stand because it is slightly (6cm) less front to back and met the hearth depth limit. The printed brochure is confusing as although both stoves are rated nominally as 5 kw the Arc kw range is higher. I checked this with Charnwood customer service who reassured me that the Skye would be adequate which is what I have found. The stove is more reluctant to fire up than the stove we had before but once it gets going it is fine. It seems to deliver more heat at floor level and keeps feet very toasty. Very pleased with purchase and choice.
Excellent Stove and Service
This is the second Charnwood Aire 5 Stove we have bought. It is an outstanding stove . It looks very modern ,has a large glass to view the fire and is very efficient. This is also the second time we have used The Woodburning Centre in Drimoleague Co. Cork. As we said previously this company is superb in every regard. The service and installation are second to none. Every effort was made by the company to accommodate what we wanted. We had a fireplace which we wanted assembled around the stove. The fitter (Lewys) did a very impressive job on this. He was intent on ensuring the fireplace and stove were installed as effectively and as attractively as possible. He did this with no fuss. We are once again delighted with this company and the Charnwood Aire 5. We highly recommend the Woodburning Centre in Drimoleague and the Charnwood Aire 5.
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