Charleston Financial Services Limited Recenzje 589

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a really positive experience with Charleston Financial Services from start to finish. Steven, who I initially dealt with, was incredibly professional, knowledgeable, and made the whole proce... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is my fourth property transaction with the team they are great - always attentive / knowledgeable/ helpful and always call you back! Highly recommended and will be hoping to do more again with th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

It was OK but I didn't get the personal touch with the attention to my personal circumstances that I had in the past. Just not like my experience was a few years ago when I dealt with one person who w... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych
  2. Fundusze inwestycyjne
  3. Pośrednik finansowy
  4. Pośrednik ubezpieczeniowy

Napisane przez firmę

Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

589 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

I had a really positive experience with…

I had a really positive experience with Charleston Financial Services from start to finish. Steven, who I initially dealt with, was incredibly professional, knowledgeable, and made the whole process feel straightforward and stress-free. He took the time to explain everything clearly and made sure I felt confident in every step.

The rest of the team was also helpful—Connie, Adriana, and Josh all played a part in making things run smoothly. They were responsive, friendly, and always willing to go the extra mile to answer any questions or provide support when needed.

Overall, I’m really impressed with the level of service and communication I received. I wouldn’t hesitate to recommend Charleston Financial Services to anyone looking for reliable and supportive guidance.

22 maja 2026
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Dear Katie,

What fantastic feedback! Thank you so much for taking the time to leave us a review.

We're thrilled to hear how pleased you were with the service you received from Steve, Connie, Adriana & Josh. It's great to hear you'd recommend us to others too!

Thank you for your business, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

This is my fourth property transaction…

This is my fourth property transaction with the team they are great - always attentive / knowledgeable/ helpful and always call you back! Highly recommended and will be hoping to do more again with the team

12 maja 2026
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Odpowiedź od Charleston Financial Services Limited

Dear Nasreen,

Thank you so much for your fantastic feedback!

We are delighted to hear how happy you've been with the service you've received from the team, and that you'd recommend us to others!

Thank you for your business. We look forward to working with you again in the future.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5
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Odpowiedź od Charleston Financial Services Limited

Dear Robert,

Thank you so much for your 5-star review!

We're thrilled to hear how happy you were with the service you received from the team.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Oceniono na 1 z 5

Unhelpful in every possible way.

17 kwietnia 2026
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Dear Polina,

Thank you for your feedback.

We’re very sorry to hear that you’re dissatisfied with our service.
I can see that you were provided with a quotation. May we ask whether the concern was with the rate offered, or if there was another aspect of the service you were unhappy with?

Our Head of Sales, Andrew Blackwell, has attempted to contact you but has so far been unable to reach you. We would really welcome the opportunity to discuss this with you further by phone.

Please contact Andrew on 01908 972 491 at your earliest convenience so that we can do our best to put things right.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Always friendly and helpful

Always friendly and helpful, professional approach.

23 kwietnia 2026
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Thank you so much for leaving such a nice review. We're thrilled to receive such positive feedback!

Thank you for choosing Charleston, we truly appreciate your business.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Thanks James C!

James C. Helped me with finding out what was available for us to with various options based on our property portfolio. He was diligent, friendly and organised and appreciated his professionalism. Thanks James!

20 kwietnia 2026
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Dear Arifa,

Thank you so much for your 5-star review!

We're thrilled to hear how pleased you were with the service from James.

Thank you for choosing Charleston, we truly appreciate your business.

Kind Regards,

The Team @ Charleston FS

Oceniono na 4 z 5

Quick service

The service was really fast and on the spot , the executive gave me the mortgage rate within few minutes but was 2nd highest on my list .

9 kwietnia 2026
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Dear Mayank,

Thank you for your positive review. We're so pleased to hear how happy you've been with your experience so far.

Thank you for choosing Charleston. We truly appreciate your business.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Charleston Finance were very good

Charleston Finance were very good at finding us the best deals available and supported us throughout the entire process, checking in regulary. Will use their services again in the future

3 kwietnia 2026
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Dear Joseph and Joanna,

Thank you so much for leaving such a nice review. We're thrilled to receive such positive feedback!

Thank you for your business, We're really looking forward to working with you again in the future.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Great all round experience.

Steve, Gwyn & Georgina were all fantastic to work with and had the patience of saints answering all my stupid questions (in a language I could understand instead of industry jargon).

8 kwietnia 2026
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Dear Ian,

Thank you so much for your wonderful review!

It's so good to hear how happy you were with the service you received from, Steve, Gwyn, and Georgina.

Thank you for choosing Charleston.

Kind Regards,

The Team @ Charleston FS

Oceniono na 4 z 5

Fast response

30 marca 2026
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Odpowiedź od Charleston Financial Services Limited

Thank you so much for your review. We're thrilled to receive such positive feedback!

Thank you for choosing Charleston, we hope to work with you again soon.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Thank you so much your wonderful…

Thank you so much your wonderful service, we recently bought the property which your company make for us very easy with fast process to buy this property

1 marca 2026
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Dear Ziya,

Thank you so much for your 5 star review. We're thrilled to receive such lovely feedback!

Thank you for entrusting us to secure your mortgage. Please don't hesitate in reaching out to us for any future needs, we'd love to work with you again.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

100 % recommend their service …

My experience to them are amazing,they really helpful ,they answer you as quickly as as they can,they do their best to explain something really well

11 marca 2026
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Odpowiedź od Charleston Financial Services Limited

Dear Artan,

Thank you so much for your 5 star review!

Its great to hear how pleased you were with our service and that you would recommend us to others.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston

Oceniono na 5 z 5

An excellent service

An excellent service. Great communications and kept appraised of the whole process from start to finish. Will definitely use their services again and would highly recommend them.

2 marca 2026
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Odpowiedź od Charleston Financial Services Limited

Dear Hamish,

Thank you so much for your fantastic review!

We're so pleased to hear how happy you were with the service you received from the team, and that you will be using us again in the future.

Thank you for choosing Charleston, we look forward to working with you again.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Great experience dealing with Chris & Nikki

Great experience dealing with Chris Kennedy and Nikki Cutler. They were so efficient but also supportive. Chris gave me excellent information which helped my decision-making and choices. Nikki finalised the process, and it was such a pleasure dealing with these two. I highly recommend Charleston Financial.

5 lutego 2026
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Dear Kweku,

Thank you so much for your fantastic review! We're thrilled to receive such positive feedback and it's great to hear you'd recommend us to others.

Thank you for choosing Charleston, we look forward to working with you again in the future.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Amazing firm

Amazing firm, did a few mortgages with them now and I have been immensely impressed with this firm

3 lutego 2026
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Odpowiedź od Charleston Financial Services Limited

Dear Mr Imam,

Thank you so much for taking the time to leave us a review! We're thrilled to receive such positive feedback about our service.

Thank you for choosing Charleston, we truly appreciate your business.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Hassle free 1st class service

Hassle free 1st class service

2 lutego 2026
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Odpowiedź od Charleston Financial Services Limited

Dear David,

Thank you so much for your 5 star review. We're thrilled to hear that you found our service 1st class!

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Helpful, professional staff

The process was simple, starting with with my online enquiry. The case manager rang me the next day and discussed my requirements and sent me the best mortgage option. From there on, transferring my case to the underwriter, applying for the mortgage, carrying out the survey, legal process and to the completion stage, which happened quite speedily. What I appreciate most is that I was able to approach the relevant staff member with my queries without having to wait on the line for about 30 minutes, and the professional and helpful manner and attitude in which they helped us to connect with the lender to receive the funds we required. We sure will recommend Charleston Financial Services to my friends and we will approach them again for future mortgages.

14 listopada 2025
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Odpowiedź od Charleston Financial Services Limited

Dear Bernard,

Thank you so much for taking the time to share such a detailed and positive review.

We’re delighted to hear that you found the process straightforward and efficient. It’s especially rewarding to know that our team’s accessibility, professionalism, and clear communication made a real difference to your experience, as we pride ourselves on being responsive and supportive at every stage. It's also great to hear that you'd recommend us to others too.

We look forward to assisting you again with any future mortgage needs. Thank you once again for choosing Charleston.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Had a great experience with Charleston.

Had a great experience with Charleston.
Special thanks to Myles Wheeler for all his support throughout the process. He was extremely patient, always helpful, and worked hard to secure us the best deal. He was also very accommodating when changing mortgage products, which involved a lot of extra work.
Highly recommend!

10 grudnia 2025
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Dear Cha,

Thank you for your fantastic review!

We’re so pleased to hear that you had a great experience with Charleston and that Myles provided such outstanding support throughout your mortgage journey. We’ll be sure to pass on your kind words to Myles.

Thank you for choosing Charleston, we wish you all the very best for the future.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Charleston offers exactly the service one wants

Tom Whelam at Charleston was extremely helpful throughout the process of obtaining a mortgage. He answered all queries quickly and made sure the whole process was smooth and time efficient. Josh McLoughlin and Ellie Haddon were equally helpful, friendly and attentive throughout too. Thank you Charlston for offering exactly the service one requires when dealing with a mortgage.

30 listopada 2025
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Dear Carol,

Thank you very much for taking the time to share such a positive review!

We’re delighted to hear that Tom was extremely helpful and that he, along with Josh and Ellie, made the mortgage process smooth, efficient, and stress-free for you.

Providing clear communication and attentive service is exactly what we strive for, so it’s wonderful to know this was your experience.

Thank you for choosing Charleston, we hope to hear from you again soon.

Kind Regards,

The Team @ Charleston FS

Oceniono na 5 z 5

Excellent service

After being refused a mortgage with other brokers, I reached out of Charleston and spoke to Louie.

He was able to provide me with help and advice and was able to provide me with a mortgage illustration within the same day.

I'm very happy with the service that I have received so far. Thank you

23 grudnia 2025
Opinia niezależna
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Odpowiedź od Charleston Financial Services Limited

Dear Ben,

Thank you for taking the time to leave us a 5 star review! We're thrilled to receive such positive feedback about your experience so far.

Thank you for choosing Charleston!

Kind Regards,

The Team @ Charleston FS

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