Charles Nobel Recenzje 

9
Wynik TrustScore: 4.5 na 5

4,3

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Informacje dotyczące firmy

  1. Sklep jubilerski
  2. Rzeczoznawca jubilerski
  3. Projektant biżuterii
  4. Naprawa biżuterii

Napisane przez firmę

Charles Nobel is an independent, family-run jeweller based in New Milton, Hampshire, serving customers across the New Forest and beyond since 1972. We offer a carefully selected range of fine jewellery, including diamond engagement rings, wedding rings, lab-grown diamond jewellery, natural diamond jewellery, coloured gemstone pieces, gold jewellery, and pre-owned jewellery. Our collections include both classic and contemporary designs, with pieces available in platinum, yellow gold, white gold, and rose gold. Alongside our jewellery collections, we provide a wide range of professional services. These include bespoke jewellery design, remodelling of existing or inherited jewellery, jewellery repairs, ring resizing, stone replacement, claw work, pearl restringing, professional jewellery cleaning, watch repairs, battery replacements, and insurance or probate valuations. Our Tailor Made service allows customers to create something truly personal, from engagement rings and wedding bands to redesigned heirloom jewellery. We work closely with each customer to understand their ideas, budget, and preferences before guiding them through the design and making process. As a long-established local jeweller, we pride ourselves on honest advice, personal service, quality workmanship, and fair pricing. Whether visiting us in-store or shopping online, our aim is to help every customer feel confident, informed, and well looked after. Charles Nobel — family jewellers since 1972.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

9 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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4,3

Wszystkie recenzje

(9)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

Napisz recenzję

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Oceniono na 5 z 5

Charles Noble Jewellers of New Milton…

Charles Noble Jewellers of New Milton created a wonderful bespoke necklace for our daughter's wedding gift.
The staff were helpful in every way during the process from listening to our ideas , copying a precious design and creating a beautiful piece of lasting jewellery.

We will certainly return to them again

13 lipca 2026
Opinia niezależna
Logo Charles Nobel

Odpowiedź od Charles Nobel

Thank you very much for your kind words Mr Oliver. It was such a privilege to be able to make this important piece of jewellery for you, we hope that your daughter loves it and has a fantastic wedding day.

Oceniono na 5 z 5

Bespoke engagement ring

Wonderful experience with Charles Nobel. I brought in a cherished family ring inherited from my parents to be remodelled as my engagement ring. While I had a few initial ideas, Lia took the time to discuss several design options with me, eventually creating a resin model so I could visualise exactly what the chosen design would look like. I am absolutely thrilled with the final result. The level of genuine care and excellent communication from Lia and Piers at every single stage made the whole experience so special. We will definitely be back later this year for our bespoke wedding rings!

1 lipca 2026
Opinia niezależna
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Odpowiedź od Charles Nobel

Hi Paula, we are so pleased you like it. Everyone here thought it looked fantastic and we are very grateful for your kind words. We hope you get a lot of enjoyment from wearing it.

Oceniono na 5 z 5

Friendly helpful and knowledgeable

Always helpful, friendly and knowledgeable.
Keith, Piers and their team have always gone out of their way to find the perfect piece of jewellery for us.
We have a lot of fun and pleasure choosing jewellery that gives us joy

26 maja 2026
Opinia niezależna
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Odpowiedź od Charles Nobel

Hi Joanne,

Thank you very much for your very kind review.

Piers, Keith and team

Oceniono na 5 z 5

Quality and great service

Knowledgeable, friendly and patient staff. The quality of my ring is superb, I love it.

24 marca 2026
Opinia niezależna
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Odpowiedź od Charles Nobel

Hi Anne, thank you very much for your kind review, we are so pleased that you are happy with your ring.

Oceniono na 5 z 5

2nd review top class jewellery

2nd review which had to be done
This is 3rd product bought from this amazing jewellery company. Bought on behalf of friend I recommended them too.
Never ever visited the store so all done over phone or online but the customer service is top class. Nothing is too much trouble for them and every member of staff I have spoken with took time to help me. Product arrived and been told it is beyond stunning diamond earrings with certificate. I will definitely be using in the future and this is a definite go to for jewellery. Cannot praise them enough

23 maja 2025
Opinia niezależna
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Odpowiedź od Charles Nobel

Hi Mark, thank you for loyalty, support and very kind reviews!

Oceniono na 5 z 5

Excellent Service …

Can’t fault the excellent service from Charles Noble. I had a slight problem in store whereby a link was lost from my bracelet. They couldn’t do enough to rectify it. Amazing service 😊

17 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Dishonest

I wish I’d never given this place my business. I’ve bought a necklace from here which was 2440, a ring that was 2250 so overall I’ve spent nearly 5 grand with this place. Before I knew better and realised what a rip off they are. I bought this ring as an investment and to pass down to my newborn son. Oh they’re so nice and kind while you’re buying from them till they’ve got your money. When I left the shop I saw how scratched and shoddy the ring was in the natural light and I came back a week later to be told that’s just how it is because it’s gold. I stuck the ring in a draw in its case and didn’t wear it because I was unhappy with it. I decided 3 months later to come back and see if they’ll buy it back. I asked if they’d give me back £2000 for the unworn ring meaning I’d loose £250 because I understand they’d want to make money. They told me to sell it on eBay cause they’ll give me hardly anything for it and it’s not even worth £2000. Ok so you ripped me off!?! You overcharged me massively!!! Now I know better and I’ve been to other jewellers I’ve seen you can get the same stuff for half the price. Or even online half the price. These people are scamming locals that don’t go far making you pay 100s or 1000s over what the item is worth. There’s also a no refund policy once they have robbed you of your money and you change your mind. Also admitting that you’d get more selling your jewellery on eBay is a reason to not sell your items here. Absolute scam rip off. Anyone that’s looking to buy jewellery please listen to me and understand you will get nice jewellery elsewhere for far cheaper so keep looking. I saw a ring just like the one I bought in Brighton for half the price! Cheers for ripping me off, cheers for making my experience with you super unpleasant, cheers for making my purchase bitter and something I cannot enjoy, cheers for lying to me and saying the rings worth far more than it was. Terrible customer service and no morals to people that are trusting you. Great investment you told me as you was all cheerful when I bought it. Worth over 4k you said and here I am back with you telling me it’s worth no where near what I paid. I’ll be going to other jewellers to buy and I recommend anyone who doesn’t want to be massively overcharged does the same. Or at the very least if you’re going to be paying prices inflated over double you’d expect better customer service and rings that aren’t damaged. I hope the local people read this before wasting their money. I’m happy with my purchases elsewhere and I’m happy to pay fair prices, and that is something you don’t do! All I wanted when I realised the ring was scratched up and damaged after I bought it was to return it even at a reasonable loss and you’ve failed. I asked if you’d at least polish the scratches out of good will as a resolution and you even wanted to charge me for that. I think that’s a reasonable request really considering your prices are extortionate.
For reference the ring is a scratched up and dented 18ct yellow gold ring with 1ct of diamonds..go on see how much that is elsewhere it’s far cheaper than £2250.
The jewellery from here could never be an investment as they’ve charged so much that it’d take the rest of your life for the piece to be at the value they charged.
I urge anyone shopping here to check the price of the same jewellery elsewhere and you’ll be shocked at the difference. Stop ripping off local people who trust you or don’t know any better!

21 czerwca 2023
Opinia niezależna
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Odpowiedź od Charles Nobel

Please note this item was a preowned piece of jewellery and sold as such.

Mr Keeley, in response to the review that you have left.

When you initially purchased the second hand 18ct gold diamond set signet ring from us, it was displayed in our preowned department and as such it did have a few signs of wear and tear such as scratches to the bottom of the ring. These marks were visible and at no stage did we try to suggest the ring was in pristine condition. However, the ring certainly isn't dented as it is a solid gold gents signet ring and as such can't dent.

Upon your return we explained to you that 18ct gold is a soft metal and that it can in fact mark and scratch during wear. If you were unhappy with the nature of the ring, this would have been the time to discuss it further with us and not wait a further 3 months.

When you visited us in store this week you were offered a credit note to the initial purchase value of £2,250 which you initially agreed to. As I started writing out the credit note you told my colleague that you didn't want this and wanted £2,000 back for it instead.

I proceeded to explain that I couldn't offer you that on the ring for a variety of reasons. I suggested you try to sell the ring on ebay because I am aware that people have had success achieving excellent values for their jewellery through this platform as it is open to a much wider audience. As you felt this wasn't a route you wanted to take, I did agree to discuss the ring as a family and see what we could do for you, explaining it wouldn't be until the end of the week. However, as a business we did actually manage to discuss your ring on Tuesday and decided that we didn't want to purchase it due to the current economic environment and the amount of money you were looking for.

Regarding the cleaning and polishing of the ring, I offered to do this at a heavily discounted price for you which I felt this was fair.

I would definitely recommend that clients research their purchases from any jeweller before making a final decision. This is something we have recommended for the last 50 years of successful trading. When comparing the ring that we sold you with a like for like alternative, matching the carat weight and number of diamonds and the carat of gold and the total gram weight of the piece we believe that the ring offered excellent value for money. I am very sorry that you are unable to appreciate this, but what you have written is not accurate.

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