Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Molly Wilsden was the absolute best in arranging our mortgage - super responsive and helpful in walking us through the process as first time buyers with A LOT of questions and anxiety about how everyt... Zobacz więcej

Oceniono na 5 z 5

From start to finish Molly was absolutely incredible, nothing was too much trouble. We had a lengthy year long relationship due to previous house sales falling through and Molly was there ever... Zobacz więcej

Oceniono na 5 z 5

John Charcol were amazing at getting me a mortgage and doing the impossible. Suzy is an absolute expert and wizard at getting difficult mortgages and working her magic with the lenders. I had poor cre... Zobacz więcej

Oceniono na 5 z 5

I would highly recommend John Charcoal. Rob Gurr guided us through through process smoothly and answered all our questions and helped us along the way. Chantelle was fantastic too, following through t... Zobacz więcej

Informacje dotyczące firmy

  1. Pośrednik kredytów hipotecznych

Napisane przez firmę

John Charcol is the original independent mortgage broker, with 50 years' experience in finding the best mortgage rates for every type of buyer. Whether you are investing in property or are looking to buy your first home, we are experts in providing independent mortgage advice for all kinds of buyers.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1510)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 286

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Top drawer customer service

I cannot say enough good things about John Charcol. I chose them after doing an online search for mortgage brokers who could assist people moving back to the UK after living overseas. Georgijs found us a great mortgage. Not just an okay considering we had just moved back after a lengthy stint abroad mortgage, but a great mortgage full stop. He was very responsive to questions, and Zerena on his team checked in with us regularly throughout the process. They aren't just going through the motions of doing a job, they are providing a service and it's a fantastic one! I would most definitely use this firm again and would highly recommend them to others.

17 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommend John Charcol great outcomes

We had an excellent experience with John Charcol and couldn’t be happier with the service we received throughout our mortgage process.

Our broker, Alvin, was absolutely fantastic. He guided us through every step, explained everything clearly, and was always available to answer questions and offer reassurance. His knowledge and support made what could have been a stressful process feel smooth and manageable.

We’d also like to thank Fiona, who oversaw the operations of our case. Her organisation, attention to detail, and behind-the-scenes support ensured everything ran efficiently and on time.

Thanks to the whole team, the process was seamless from start to finish. We would highly recommend John Charcol to anyone looking for professional, supportive, and reliable mortgage advice.

16 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

My experience with Sophia has been outstanding.

My experience with Sophia has been a delight. Sophia has referred me to another service when I was facing challenges. Sophia is very professional. What makes her professional is her time management, transparency, knowledge, experience, and she gets the job done and a women of her word. Sophia advocates in a professional manner working in collaboration. I'm so happy Sophia settled my mortgage and she is good at her job. Sophia asked appropriate questions and will share her knowledge tailoring your own circumstances. I hope her company acknowledge what a great asset she is to her team.

8 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Kirtan my broker and Jenny client…

Kirtan my broker and Jenny client relationship manager have both been super helpful, reply quick to emails and text, and give first class service. Kirtan went above and beyond to get my dad and I a mortgage length that another broker couldn’t get us. He even offered me advice on other matters unrelated to mortgage. Both Kirtan and Jenny are super friendly, polite and they never made me feel like I’m asking too many questions. They answered my questions and concerns with kindness and patience. I rarely ever write reviews but reading reviews helped me find the correct people for my life changing decision (buying a property!) I hope my review will help someone else choose Kirtan, as I would choose him again in the future.

5 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Very happy with the overall experience…

Very happy with the overall experience with John Charcol. Olly and Jenny made an amazing team. They worked through some complex mortgage requirements that dragged on due to delays our side, and were professional throughout with prompt communication, accurate information and no pressure. Would recommend and would use again, you get what you pay for in terms of service.

31 października 2025
Opinia niezależna
Oceniono na 5 z 5

Great efficient service from Jessica…

Great efficient service from Jessica and Emma at John Charcoal’s. Very easy to work with. Really knowledgeable and provide sound advice. We’ve used them for over 10 years now and would thoroughly recommend them.

3 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant re mortgage

From start to finish excellent customer service from Nicole @ John Charcol. Brilliant comms throughout and made the process very stress free. I wouldn’t hesitate to recommend or use again.

2 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent broker

This is the 2nd mortgage Daniel Williams has arranged for me ,he is friendly and extremely professional ,i would not hesitate to recommend ,thanks Daniel

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Georgia is great

My friend referred Georgia to me. She was super helpful and responsible! As a first-time buyer, she has made my journey easier and provided a lot of insightful knowledge!! Would absolutely recommend :)

23 października 2025
Opinia niezależna
Oceniono na 5 z 5

Ed from John Charcol

Ed from John Charcol was so supportive and no question was too silly.
He took the time to go through all the options and gave me time to make my decision.
I would recommend him and his advice to all looking for a mortgage broker

26 września 2025
Opinia niezależna
Oceniono na 5 z 5

Exceptional

Hailey Kow and team are exceptional at what they do, no question too daft and no request too difficult. A very holistic approach to find a deal suited to you. Could not recommend highly enough.

26 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great options and service

Molly and John Charcol did a great job securing a buy to let mortgage. They had a good range of products and thoroughly researched available options when many other brokers wrote the situation off. Molly was very detailed in explaining the options, process and provided tremendous support during and after purchase. Highly recommend her and John Charcol.

31 października 2025
Opinia niezależna
Oceniono na 5 z 5

Kirtin Hingu (+ his team) at John…

Kirtin Hingu (+ his team) at John Charcol were a dream to work with, guiding us seamlessly through the process of purchasing a mortgage for our new home. They were professional, patient with all of our questions and kept us fully updated every step of the way. Appreciate all their help and support through this process.

31 października 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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