Charcoal advised DHL to destroy my £160 order without my permission. No one contacted me about import fees and when I reached out to them after a month I requested they return to sender and Charcoal a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Charcoal has become my favourite Australian brand. Items are exceptionally good quality and also reasonably priced. Customer service is excellent and my every purchase is shipped the following day. Th... Zobacz więcej
Absolutely love my purchase!! The bodysuit i got is stunning & I received so many compliments when I wore it. The sales assistants were so friendly & helpful & have consistently been so with every i... Zobacz więcej
my experience with charcoal has been amazing! i've bought from them a few times now, and every time, the quality is unmatched. beyond quality, charcoal also has great customer service - they respond... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
PO BOX 397, 4014, Brisbane, Australia
- 0451248787
- info@charcoalclothing.com.au
- www.charcoalclothing.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 8% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience was lovey
great quality pieces
fast shipping, love quality and sizing of order, will be ordering again!
Absolutely beautiful clothes that feel…
Absolutely beautiful clothes that feel and look high quality! Shipping was faster than expected and easy
Great and stylish pieces at Charcoal
Great and stylish pieces at Charcoal! I love their products - especially the tops which I find are perfect everyday essentials for office and going out and they have great colour ranges.
Sizing is spot on. I want a store in Sydney Northern Beaches pleaseeeee <3
All rounder
Always fast shipping a which is great. I find the sizing consistent and have purchased many good quality items, particularly wardrobe staples and clothes for work!
All clothing is made such high quality
All clothing is made such high quality. Price is so reasonable for quality of items received. Super easy return process also. Highly recommend.
the quality and design of charcoal…
the quality and design of charcoal clothing was really good!! Definitely recommend:)
Charcoal has the best quality clothing
Charcoal has the most unique fashionable pieces that have the best quality. I buy all of my staple pieces from them and they last so long because of how good the quality is.
Sizing is off and bad exchange policy
I like the style of the 3 jeans I ordered but sizing was off for all 3 (I bought the same size in all 3). One was extremely tight, one fit, and one was big. I also bought them at a discounted price from when charcoal gave buyers a 25% off discount from a 1 month delay in shipping from Black Friday and I asked to do an even exchange but they said they don’t offer that so I had to return (return costs are paid out of pocket) and repurchase for full price. Once I repurchase my correct sizes, I likely won’t be ordering from them again due to sizing being off, slow customer service responses, and poor exchange policy.
Love the black shorts but had to order…
Love the black shorts but had to order 1 size up cotton no stretch
Need to stay on top of your return!
Top I ordered had to be returned was way too small even though I used the size guide. Also took very long to get my credit I had to send 3emails to follow up
Great quality clothing
Great quality clothing, true to size! Looks just like the images.
Good
I enjoy the clothing styles of this brand. Classy and modern, particularly their top and dress options. Pieces fit to size
I love the clothes and their styling is…
I love the clothes and their styling is amazing. I wish they would open a store in Melbourne as I would be spending my $$ there every week.
I think the quality of the fabric and the make of it is quiet good. Its not cheap and nasty
Reliable Quality
I’ve shopped at charcoal multiple times. I’ve always had a positive experience. Their clothes are all really good quality and their delivery speed is exceptional. Their silhouettes are unique and their brand is a staple in my closet. Highly recommend!
Always Amazing
Items purchased are always in amazing condition and prices are well reasoned. Always recommending their pieces to my friends!!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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