I would give zero if I could - wish I had read the reviews before ordering. One month after the requested date the package finally arrived. Presentation is absolutely pants - no effort made with the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Cant add anything that hasn't already been said but wouldn't use them again. Terrible (well complete lack of) customer service. They clearly never look at their emails or just ignore them. Product was... Zobacz więcej
After three emails and no reaction, neither to social media, adding review here. Is in relation to Order #275894: The 3kg Hamperwell mix arrived almost two weeks ago, and I must say I am extre... Zobacz więcej
Hamperwell publishes reviews purportedly made on JudgeMe. However, Hamperwell does not exist on that review website. Hamperwell has no phone number, and doesn’t respond to any emails sent to them. T... Zobacz więcej
Informacje dotyczące firmy
- Sklep z podarunkami
- również w kategorii:
- Sklep ze słodyczami
Napisane przez firmę
The UK’s No. 1 Gift Bouquet Company
Dane kontaktowe
2 Sumner Point, Lancashire Business Park, PR26 6TZ, Leyland, Zjednoczone Królestwo
- 01772 952 638
- info@celebrategifts.co.uk
- www.celebrategifts.co.uk
1,5
Bardzo słaba
4 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Chocolate bouquet came next day and was…
Chocolate bouquet came next day and was presented beautifully!
12 października 2021
Opinia niezależna
Sent out a wrong bouquet
Sent out a wrong bouquet, made a clear mistake and would not offer any reasonable compensation.
8 października 2021
50/50 experience 🤷♂️
50/50 experience 🤷♂️
- gift nice, well worth the money 👍
- customer service 👎 only email mon-fri
-delivery company they using 👎 👎
Overall will think twice before ordering next time, as really should consider have telephone customer service & definitely change courier company (if I know is APC will not purchase , already left negative review on APC , as this is not the first time courier company let me down-liars, take 2/4 days to deliver instead of nx day-no customer service).
19 września 2021
Opinia niezależna
Odpowiedź od Hamperwell Ltd
Hi Harry,
I’m sorry to hear that you have had a bad experience with APC. We do offer DPD as an alternative option on the website for just £1 extra (it costs us a lot more than this…).
In terms of our customer service department, we can employ an extra member of staff to sit and answer emails on a Saturday and Sunday, but this will involve us raising the prices of our Bouquet gifts. We don’t personally feel that this is warranted at this time, given that we get less than 20 emails through over the weekend.
Husband loved his gift😍
Ordered the kinder bouquet for my partner and he was speechless. He absolutley loved his gift😍 Everything was nicely packed and i was shocked on how fast the delivery came. I will definitely be ordering from here again, my new place to order bouquets. Great for any occasion❣ thankyou for excellent service!💯
1 września 2021
Opinia niezależna
Great professional service and lovely…
Great professional service and lovely goods! Thanks so much x
19 lipca 2021
Opinia niezależna
Terrible Customer Service - AVOID
Order arrived damaged, emailed customer service who weren’t helpful at all, didn’t even bother to apologise or look into what happened. Ordered the gift as a 21st Birthday present so I was extremely disappointed. AVOID this company, after looking at the other reviews I can see that others have had the similar issue.
17 maja 2021
Odpowiedź od Hamperwell Ltd
Your order was from August 2020 and you contacted us about it last week, almost 10 months after ordering it. Unfortunately there is nothing that we can do when you have had the item for 10 months already...
Don’t order from Celebrate Gifts
I would strongly advise ordering through Amazon and not direct from Celebrate Gifts. If your delivery is messed up ( My Mother’s Day gift arrived 3 days late - very upset Mum ) all they do is take no responsibility and offer - eventually - the delivery charge back! Amazon would refund the lot and it wouldn’t take SIX weeks.
3 maja 2021
Exactly what I was looking for!
I was looking for a gift with Lindt chocolate and this was so perfect! Service was excellent and delivery was on time!
I would highly recommend Celebrate Gifts
29 kwietnia 2021
Perfect made my mother in law so happy
Perfect made my mother in law so happy
Delivery quick and project was fantastic
13 kwietnia 2021
Ordering from the site was very…
Ordering from the site was very straightforward and delivery was spot on. As I bought the item as a gift I can't really comment though have been told by the person that it was beautiful 👌
10 kwietnia 2021
The gift was amazingly presented
The gift was amazingly presented. The box it is delivered in is beautiful.
The customer services team was amazing when I had to call them because somehow I had managed to put the postcode wrong on the order.
But they changed it for me without issue.
And my mum was delighted with her gift that suited her tastes perfectly. Would use again for sure.
8 kwietnia 2021
Excellent products delivered exactly as…
Excellent products delivered exactly as requested communication great. Would use again.
8 kwietnia 2021
70th Birthday Chocolate Bouquet
I ordered a 70th Birthday Chocolate Bouquet for my Auntie, and she loved it. As we can't be together at the moment, it put a smile on her face.
1 kwietnia 2021
Beautiful uniqueness
Beautiful, unique gifts for an amazing price.
Will shop here again and again!!
1 kwietnia 2021
Great company
Found this company while looking for a special gift. Excellent choice, great prices and fantastic service. Will definitely be using them again.
1 kwietnia 2021
Carol - Woodford
Excellent service, prompt delivery and first class products very nicely arranged and packed. Great value.
1 kwietnia 2021
Perfect!
The bouquet was really appreciated by a friend who has been working long hours. I would highly recommend. Perfect.
1 kwietnia 2021
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